Hotel Atotonilco El Viejo

3.0 star property
San Miguel de Allende hotel with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Atotonilco El Viejo

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Reception hall
Standard Room, 1 King Bed
Standard Room, 1 King Bed

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Free breakfast
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Terrace
  • Garden
  • Arcade/games room
  • Front desk safe
  • Snack bar/deli
  • Concierge services
  • Picnic area
  • Wedding services

Feel at home (6)

  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Bath or shower
The price is AU$144
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Double Room, 2 Double Beds

Highlights

Flat-screen TV
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Furnished balcony or patio
Flat-screen TV
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 King Bed

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Furnished balcony or patio
Flat-screen TV
Private bathroom
Wardrobe
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Santuario Atotonilco s/n, San Miguel de Allende, GTO

What's nearby

  • Sanctuary of Atotonilco - 16 min walk - 1.4 km
  • La Gruta Spa - 3 min drive - 2.6 km
  • Escondido Place - 3 min drive - 2.7 km
  • Xote Aquatic Park - 7 min drive - 7.8 km
  • Church of San Miguel Arcángel - 14 min drive - 14.0 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 115 min drive

Restaurants

  • ‪Mama Mia Campestre - ‬16 min walk
  • ‪Gorditas Don Ciro - ‬6 min drive
  • ‪Comunidad By Habitas - ‬12 min drive
  • ‪La Burger - ‬4 min drive
  • ‪Cafeteteria Labradores - ‬3 min drive

About this property

Hotel Atotonilco El Viejo

When you stay at Hotel Atotonilco El Viejo, you'll be within a 15-minute drive of Church of San Miguel Arcángel. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Palapa, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast 8:00 AM–noon on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Pool table
  • Air hockey
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Arcade/games room
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Palapa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Property Registration Number PECM530810UT0

Also known as

Hotel Atotonilco El Viejo San Miguel de Allende
Hotel Atotonilco El Viejo
Atotonilco El Viejo San Miguel de Allende
Atotonilco El Viejo
Atotonilco El Viejo
Hotel Atotonilco El Viejo Hotel
Hotel Atotonilco El Viejo San Miguel de Allende
Hotel Atotonilco El Viejo Hotel San Miguel de Allende

Frequently asked questions

Does Hotel Atotonilco El Viejo offer free cancellation for a full refund?
Yes, Hotel Atotonilco El Viejo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Atotonilco El Viejo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Atotonilco El Viejo?
Yes, cats and dogs are welcome. There's a charge of MXN 500 per pet, per day.
Is parking offered on site at Hotel Atotonilco El Viejo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Atotonilco El Viejo?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Atotonilco El Viejo and nearby?
Hotel Atotonilco El Viejo has an outdoor pool and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Atotonilco El Viejo?
Yes, La Palapa offers international cuisine.
What's the area around Hotel Atotonilco El Viejo like?
Hotel Atotonilco El Viejo is located a short 16-minute walk from Sanctuary of Atotonilco.

Hotel Atotonilco El Viejo Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

The hotel is very good but the administration needs to put more efforts in maintenance.
Federico, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Revisión honesta.
Esta es una revisión honesta de mi experiencia. 1- La habitación tiene TODO lo que puedes necesitar para descansar. Cama cómoda ✅ Regadera y tina separadas ✅ Televisión y cable ✅ WiFi ✅ Sillón ✅ Ventilador ✅ 2- Instalaciones A pesar de que se nota el paso del tiempo en el hotel, se ha mantenido bastante bien. Doy ejemplos de a qué me refiero... - Alberca enfrente de suites: 10/10 (Aunque no está padre que la llenen después de las 3 de la tarde y en la noche la vacían así que no puedes nadar en la mañana antes de irte) - Restaurante: 8/10 (La comida estaba rica pero los precios son algo elevados. Aprox 300-350 por pareja por cada comida) - Áreas al aire libre: 10/10 (Hay mucho espacio para poder caminar y disfrutar de la naturaleza del lugar.) Por razones de la pandemia no se puede hacer uso de la alberca techada ni de las mesas de billar. (O al menos no especificaron si se podía o no) En general nuestra visita fue muy agradable, las personas que nos atendieron fueron bastante amables y en definitiva regresaríamos a pasar otro fin de semana.
Ricardo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
I can't say enough nice things about the hotel. The warm spring water pool was wonderful and super clean. There were plenty of little cabanas and lounge chairs around it, and you could order food and bevereges from the restaurant at reasonable prices. Our room had a nice little terrace overlooking the pool and garden with a table and seating. The room was quiet, clean, comfortable with a giant bed, and plenty of hot water. There was a jetted tub and shower too. For the quality, the price was great. We plan on staying here again, and bringing a whole bunch of friends.
dean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience!
It was a very nice experience, the hotel is very beautiful, the food is good, the massages were AMAZING!!! And it was comfortable and quiet!
Renée, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice please and very convenient because we have a wedding and Is close to the Rancho las sabinas
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Hotel was nice. Pool was beautiful. Restaurant was good and service was excellent. Front desk personnel did not speak English (and unfortunately I don't speak Spanish), but they were super friendly and helpful, and with the help of Google translate (which they would bring up on their computer screen) we were able to communicate.
1-night trip
Verified Hotels.com guest review

2/10 Poor

It was very dirty the rooms and the bathroom was so bad super updated and dirty the shower curtain full of black spots, i never will go back and the front desk refund my money because i showed her the photos .
4-night family trip
Verified Expedia guest review

2/10 Poor

DO NOT COME HERE! WASTE OF MONEY! what didn't i like? lets start with the basics... this site is perfect for people with a car or a huge group who dont plan on going anywhere. but the city is famous for weddings! their website said its only a 15 minute drive to the city but its really 20-25 minutes to the center. obtaining a taxi/car was nearly impossible (we had to order one 45 minutes in advance) as there are barely any uber drivers who are willing to drive out that far and bring you back. both taxis and ubers will charge you at their will what they feel to take you to downtown. as for the hotel, itself, the internet is extremely bad, especially inside the room you will get no service. the rooms have no telephone to call a lobby or a concierge so you better hope you downloaded whatsapp to save the number & dial someone in at the front and hope you have wifi service to download the app & go through the registration process if you haven't already. there's no blowdryer, the towels were ripped, the sheets were dirty and the vault in the room was not very "safe". i have pics My mom had to go to the cafe to bring back to the room two coffees but they were extremely watered down. kind of like if you buy Nescafe coffee powder and pour water from the sink was what first came to mind. the employees themselves have mentioned that many previous guests whom have stayed with them have complained but the owners think they're lies. the property is nice, but theres SO much to improve!!
2-night family trip
Verified Travelocity guest review

8/10 Very good

Relaxing and Quaint
Nice place to relax! A bit far from everything and a bit rustic but I guess that is the charm! Not a lot of services! Great pool and delicious breakfast
darren, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Diana, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Very nice hotel, very clean, beautiful gardens. Food was good.
1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel close to Important places
Excelente experience with lots of sight seeing places and history
Alvaro, 3-night trip
Verified Expedia guest review

8/10 Very good

Very nice overall
The room and pool are super nice how ever the area is too dry. And it doesn't have wifi and the equipment in the gym and entreteinment room is very outdated
Edgar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Neat economical resort
Jacuzzi pump didn't work. A little too cold in the room in February. Top notch otherwise. Quiet, tropical, great!
Verified Expedia guest review

6/10 Good

Water stopped working, Bathroom smelled like it was over a backed up septic tank. It was a really nice room other than those two things, however, Atotonilco village is close by and very nice
Verified Expedia guest review

10/10 Exceptional

Beautiful, clean, hotel in a magic little town
Beautiful facilities. Magic old Mexico style.The swimming pool was cleaned daily and had warm water. The service was excellent. Restaurant with great food.
Verified Hotels.com guest review

8/10 Very good

All great. The place is amazing and beautiful .
The place is great and the pool is amazing, the hotel is better than pictures . However the hotel Manager Mr Sandoval is not kind and does not understand about customer service, he does not listen to customers and does not care about customer needs! His way of talking to people is rude and even his behavior is not kind. The owners of the hotel should know that because of this person me and some other guest will not come back as he is everything but service oriented !
Verified Expedia guest review

8/10 Very good

Nice Hacienda but avoid restaurant
Hotel is of type Hacienda, really nice. Pros : + Nice hotel + Large and clean Room + 2 outdoors Pools and 1 indoor Pool with dayly changed thermal water + Tennis courts + Water of the pool being used for other things when being changed Cons : - A bit far from San Miguel de Allende, so you'll need a car and luck to find a parking spot when in town - Restaurant service for breakfast was terrible, very slow, had to ask 3 or 4 times to get milk coffee or fruit juice, we let them know to make sure they improve that point The hotel is perfect if you want to relax after a long day of walking in San Miguel de Allende, We used the restaurant for the continental breakfast that was included in our booking, they weren't aware of it, and continental breakfast doesn't exist at their place so it was hard for them to figure out what it should include. We were ready to pay the extra to get eggs or chilaquiles. They charges us for that, but for a fraction of the price it should have been.
Verified Hotels.com guest review

6/10 Good

TERRIBLE RECEPTIONIST
THERE'S A RECEPTIONIST NAMED ANGELICA, WHO IS NOT A VERY NICE PERSON TO DEAL WITH. IT'S A SHAME THAT THE REST OF THE STAFF DEPEND ON HER.
Verified Expedia guest review

8/10 Very good

Un cambio de horario . .
Reservé por tratarse de un lugar con alberca de agua termal. Sin embargo, la van rellenando muy temprano y el frío del ambiente le gana. Vendría bien el rellenado más tarde para aprovechar la temperatura del agua . . La tina de hidromasaje ayuda mucho . .
Miriam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Baldemar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Fernando, 1-night trip
Verified Hotels.com guest review