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Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

3.5 star property
Central Jakarta hotel with restaurant, connected to a shopping centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

View from room
Point of interest
Exterior
City view
City view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Gym
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • 24-hour fitness centre
  • 24-hour business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is AU$97
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Single Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Single Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Corner

Standard Room, 1 Queen Bed, Corner

Standard Room, 1 Queen Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

View from room

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
2 Jan - 3 Jan 2025
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About the area

Map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440

What's nearby

  • Emporium Pluit Mall - 1 min walk - 0.1 km
  • Dunia Fantasi - 7 min drive - 7.1 km
  • Jakarta History Museum - 7 min drive - 6.8 km
  • Mangga Dua - 8 min drive - 8.5 km
  • Central Park Mall - 9 min drive - 8.8 km

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 24 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 39 min drive
  • Jakarta Duri Station - 6 min drive
  • Jakarta Angke Station - 7 min drive
  • Jakarta Grogol Station - 7 min drive

Restaurants

  • ‪Ah Mei Cafe - ‬1 min walk
  • ‪KOI Café - ‬1 min walk
  • ‪Zenbu House of Mozaru - ‬1 min walk
  • ‪Shaburi - ‬1 min walk
  • ‪Din Tai Fung Chef's Table - ‬1 min walk

About this property

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel puts you within a 15-minute drive of Thamrin City Shopping Mall and Bundaran HI. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout. A snack bar/deli and a terrace are other highlights.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 297 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Snack bar/deli

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (2056 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 410
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate an IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Jakarta

Frequently asked questions

Does Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel like?
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel is in Jakarta Utara, a short 1-minute walk from Emporium Pluit Mall.

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Overnite at HI pluit
It was satisfactory. Convenient location
HOCK THYE, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.
Marsha, 4-night family trip
Verified Expedia guest review

4/10 Fair

Not too pleased with my recent stay!
The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Lina, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Not too pleased with recent stay!
The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Lina, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Vincent, 2-night trip
Verified Expedia guest review

8/10 Very good

SHUQI, 2-night trip
Verified Expedia guest review

8/10 Very good

The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
RUDOLPH, 1-night trip
Verified Expedia guest review

8/10 Very good

Holiday Inn Express Jakarta Pluit Citygate
Used as a base for some work locally comfortable and helpful staff
Rupert, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.
RUDOLPH, 1-night trip
Verified Expedia guest review

6/10 Good

Business trip
Hotel is conveniently close to airport good for short stay not recommended for long. Breakfast was average
10-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
DANIEL, 3-night business trip
Verified Expedia guest review

8/10 Very good

Excellent location, breakfast was a bit disappointing.
Kristina, 5-night family trip
Verified Expedia guest review

8/10 Very good

Irene, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Never again
Check-in was smooth and straight forward. The receptionist staff were pleasant and professional, so did the member of staff who served the breakfast. The room was standard as expected, however, the carpet was stained and looks dirty. There were dirty marks on the bedsheet and pillows. I called the reception and they immediately sent someone who changed the bedsheet and all pillow covers. This member of housekeeping team they sent to my room was very polite and friendly. The next morning I found one if the bath towells smells musty..as if it hadn't been washed. Thankfully the other bath towell was fresh and clean. Not all member of staff was friendly, one of the staff member who responsibles to look after the lift was very very rude. Even after he said that maybe the lift emergency phone was broken, still he remains rude at that point. I will not stay in this hotel again.
1-night trip
Verified Hotels.com guest review

6/10 Good

James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel with superb Breakfast!
Gunawan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.
Tony, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

SUJANI, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Senem, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Terrible hotel. Hotel reception in some far corner with no direct access. Breakfast is quite a waste of time, only thing that was presentable was fried eggs.
Lawrence, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good location n very convinient. Access to airport and food is great
Makmur, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Niece Koniman, 1-night trip
Verified Expedia guest review

8/10 Very good

Spent one night
Azies, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Fifi, 1-night trip
Verified Expedia guest review

4/10 Fair

Issue hotel room at low floor. Room room too hard to open and close. Bed is too soft and pillow is too thin.
Kelvin, 2-night trip
Verified Hotels.com guest review