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Grand Mercure Jakarta Kemayoran

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Jakarta International Expo

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Grand Mercure Jakarta Kemayoran

Photo gallery for Grand Mercure Jakarta Kemayoran

Lobby sitting area
Indoor spa tub
Exterior
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine, garden views

Overview of Grand Mercure Jakarta Kemayoran

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free babysitting
  • Free area shuttle
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Valet parking
For families
  • Babysitting (free)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Central Jakarta
  • Jakarta International Expo - 5 min drive
  • Istiqlal Mosque - 5 min drive
  • National Monument - 8 min drive
  • Bundaran HI - 8 min drive
  • Grand Indonesia Shopping Mall - 9 min drive
  • Plaza Indonesia - 9 min drive
  • Thamrin City Shopping Mall - 9 min drive
  • Central Park Mall - 9 min drive
  • Kota Kasablanka Mall - 12 min drive
  • FX Sudirman Mall - 14 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 36 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive
  • Jakarta Mangga Besar Station - 4 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Jakarta Rajawali Station - 24 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Hot & Sexy Chicken Kemayoran - 14 min walk
  • Medan Baru Rumah Makan - 4 min drive
  • Kwo Tie - 4 min drive
  • Bakmi Ace Rajawali - 3 min drive
  • Pulau Sentosa Seafood Market - 5 min drive
Map

About this property

Grand Mercure Jakarta Kemayoran

Grand Mercure Jakarta Kemayoran offers an airport shuttle (available 24 hours) for IDR 300000 per vehicle one way. Guests can indulge in massages at the spa, and international cuisine is served at Catappa Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar.

Languages

Arabic, Chinese (Mandarin), English, French, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 505 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cots (infant beds)
  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (IDR 35000 per stay)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle
  • Free babysitting
  • Children's menu

What to do

  • Karaoke
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Catappa Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Plumeria Lounge – Overlooking the garden, this lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 165000 for adults and IDR 99825 for children
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)

Parking

  • Valet parking costs IDR 35000 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran offer free cancellation for a full refund?
Yes, Grand Mercure Jakarta Kemayoran does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Mercure Jakarta Kemayoran?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Mercure Jakarta Kemayoran?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grand Mercure Jakarta Kemayoran?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Jakarta Kemayoran?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Grand Mercure Jakarta Kemayoran?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one way.
What are the check-in and check-out times at Grand Mercure Jakarta Kemayoran?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Grand Mercure Jakarta Kemayoran and nearby?
Grand Mercure Jakarta Kemayoran has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Mercure Jakarta Kemayoran?
Yes, Catappa Restaurant offers international cuisine and garden views.
What's the area around Grand Mercure Jakarta Kemayoran like?
Grand Mercure Jakarta Kemayoran is in Central Jakarta, a short 15-minute walk from Jakarta International Expo and 17 minutes' walk from Pasar Baru.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Not my favorite hotel anymore
I have been staying in this Hotel for the past 3 trips to Jakarta, mainly for the Exhibition at JIEXPO which is located near to this hotel. However, i realised that the room that i stayed is getting dated, floor tile (yes with floor tiles) cracked and making funny noises when walking. The telephone in the toilet not working as well. I have decided to stay in other hotel diring my next visit in March 2024.
Clemence, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean room, and very nice stuff
Seraj, 1-night family trip
Verified Expedia guest review

4/10 Fair

Fallen, 1-night trip
Verified Expedia guest review

4/10 Fair

Basic 3-star hotel
In general, everything seems very basic and poorly maintained, would consider this a 3-star hotel rather than 5-star. The only plus point is that the hotel is one of the nearest to JI Expo for DWP. Great for guests who are only looking for a place to rest, which is walking distance from JI Expo; otherwise, lower/have no expectations for everything else. In the room, there was paint peeling off the walls, the tables were dusty. The toilet is decent, but oddly comes with WHITE translucent blinds to cover up the glass (facing the room). Gym facilities are very basic and some equipment were rusty. Did not enjoy the in-room meals either, which were expensive and didn't taste great. With regards to the airport shuttle service, we had difficulties contacting the driver/person in charge when we landed in JKT. There were no information shared prior our arrival, the hotel had mentioned that the driver will be in touch, which was not the case at all. I had to email, call, WhatsApp message the hotel. We got picked up eventually, but thought the process was inefficient. No pictures taken because there was nothing impressive to remember by
Mandy, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very cosy, good size room. Bed is very comfy. Shower room is huge and good. Breakfast variety is boring, usual food. Dining around the hotel is very limited.
Kok Chor, 2-night business trip
Verified Expedia guest review

6/10 Good

FOOD IS BAD!
ordered rib-eye steak for dinner. but food was bad (doesn't look like a steak). inside of steak was still cold! gave up eating. overall, food standard is low including breakfast buffet. room is ok. check-in forgot to take my credit card. resulted in unable to bill expenses to my room
TC, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Thoroughly enjoyed the stay. Definitely add the breakfast when you book. It is SO worth it!
Verified Expedia guest review

10/10 Exceptional

David, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Chidong, 5-night business trip
Verified Hotels.com guest review

6/10 Good

There were a few challenges. The shower handle was broken. Maintenance came and smoked in a non-smoking room. There was a window light we could not turn off. The buffet items that were empty were not all replenished. The staff was friendly.
Spencer, 1-night romance trip