Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
Le Musée de la Torture de Carcassone - 4 min walk - 0.4 km
Aude Gate - 5 min walk - 0.4 km
Getting around
Carcassonne (CCF-Pays Cathare) - 7 min drive
Castres (DCM-Mazamet) - 57 min drive
Couffoulens Station - 9 min drive
Pomas Station - 16 min drive
Carcassonne Station - 27 min walk
Restaurants
Le Bar à Vins de la Cité - 6 min walk
L'Escargot - 5 min walk
Comte Roger - 5 min walk
Le Trouvère - 4 min walk
Les Terrasses de la Cité - 4 min walk
About this property
Pont Levis Hôtel By Franck Putelat
Enjoy your visit to Carcassonne with a stay at Pont Levis Hôtel By Franck Putelat. You can take a dip in the outdoor pool, then indulge in massages, body treatments or manicures and pedicures. Other highlights include a bar/lounge, a terrace and a garden.
Languages
Arabic, English, French, Portuguese, Spanish
At a glance
Hotel size
12 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 15 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Private dining
What to do
Golf lessons nearby
Working away
24-hour business centre
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
83-cm LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9.00 for children
Children & extra beds
Rollaway beds are available for EUR 25.0 per day
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self-parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne
Frequently asked questions
Does Pont Levis Hôtel By Franck Putelat offer free cancellation for a full refund?
Yes, Pont Levis Hôtel By Franck Putelat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pont Levis Hôtel By Franck Putelat?
Yes, there's an outdoor pool.
Are pets allowed at Pont Levis Hôtel By Franck Putelat?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pont Levis Hôtel By Franck Putelat?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Pont Levis Hôtel By Franck Putelat?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Pont Levis Hôtel By Franck Putelat and nearby?
Pont Levis Hôtel By Franck Putelat has an outdoor pool and a picnic area, as well as a garden.
What's the area around Pont Levis Hôtel By Franck Putelat like?
Pont Levis Hôtel By Franck Putelat is a short 2-minute walk from Château Comtal and 2 minutes' walk from Narbonnaise Gate.
Pont Levis Hôtel By Franck Putelat Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
21 Oct 2024
Jim
Jim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
RENEE
RENEE, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Heidi
Heidi, 1-night romance trip
Verified Expedia guest review
8/10 Very good
13 July 2024
Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Jonathan
Jonathan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Great location & lovely staff
Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
deborah
deborah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2023
Micheal
Micheal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2023
A lovely hotel with very close proximity to the castle gate . Safe and private parking
Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that .
Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Angela
Angela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2023
Oasis of calm in close proximity to Carcassonne
Beautiful and peaceful hotel but in such close proximity to the medieval city.
However the highlight was the staff - so accommodating and friendly.
Can’t recommend this hotel highly enough.
Natalie
Natalie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2023
I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too.
The staff is excellent from check in to when you leave.
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2022
Staff were excellent
Pamela
Pamela, 4-night family trip
Verified Expedia guest review
8/10 Very good
13 Oct 2022
The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.
Joanne
Joanne, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Sept 2022
The property was well taken care of, the staff was excellent, the location was superb.
Kimberlee
Kimberlee, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 May 2022
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2021
Absolute Stay MUST - Location, Clean, Staff
Amazing location, very comfortable bed, clean, fantastic staff, professional, and absolutely stay MUST
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2021
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2019
Great location
Last minute decision for a couple of nights in Carcassonne - the hotel is right next to the main gate to the walled town.
mark
mark, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 Sept 2019
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2019
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2019
Verified traveller
2-night romance trip
Verified Hotels.com guest review
8/10 Very good
29 June 2019
This is a beautiful boutique hotel, very stylishly decorated. The room we were in (9) was quite small, however. Additionally, I had an issue with the hair dryers (I tried two) that kept overheating almost immediately. Nevertheless, I would recommend this hotel based on its excellent location.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
30 May 2019
Patricia
Patricia, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
1 Apr 2019
Staff, nice breakfast though not worth €18. The room was very warm even with the air conditioning on.
Verified traveller
2-night family trip
Verified Ebookers guest review
8/10 Very good
31 Oct 2018
Boutique hotel in excellent location. Reception staff were professional and helpful. Breakfast fresh and plentiful. Rooms are individually decorated and most have views of the nearby castle. Unfortunately our allocated room was on the ground floor with terrace but without any view and located near the service/maintenance areas. Room size was adequate but floor was uncarpeted and cold. Bathroom design difficult with no storage space.