Camino Real Hotel & Suites Puebla

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Angelopolis Commercial Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Camino Real Hotel & Suites Puebla

Interior
Bar (on property)
Interior
Outdoor pool, pool umbrellas
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Childcare
  • Bar
  • Airport transfer
  • Connecting rooms available
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Free children's club
  • Free babysitting
  • 24-hour fitness centre
  • Steam room

For families (6)

  • Children stay free
  • Babysitting (free)
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Television

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 5
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Basic Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Egyptian cotton bed sheets
Separate bedroom
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Loft, 1 Queen Bed

Highlights

Patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms (2 King Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180

What's nearby

  • La Vista Country Club - 5 min walk
  • University Cultural Center of BUAP - 17 min walk
  • Angelopolis Commercial Center - 4 min drive
  • Metropolitan Auditorium - 4 min drive
  • Triangulo Las Animas Shopping Center - 6 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive
  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mr. Pampas - ‬3 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Brasa Negra - ‬1 min walk
  • ‪Intro Restaurant - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Camino Real Hotel & Suites Puebla

Placing you a short five-minute drive from Angelopolis Commercial Center, Camino Real Hotel & Suites Puebla features a golf course and a rooftop terrace. Guests can visit the spa to indulge in deep-tissue massages or manicures and pedicures, and international cuisine is served at La Huerta, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a free kid's club and a poolside bar.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free babysitting
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (MXN 120 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–noon on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free babysitting
  • Local/corner shop

What to do

  • Golfing
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • Golf course on-site
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

La Huerta – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 150 per stay (rates may vary)
  • WiFi is available in public areas for MXN 150 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 365 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 60 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 30.0 per night

Parking

  • Valet parking costs MXN 120 per night
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Frequently asked questions

Is there a pool at Camino Real Hotel & Suites Puebla?
Yes, there's an outdoor pool.
Are pets allowed at Camino Real Hotel & Suites Puebla?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Camino Real Hotel & Suites Puebla?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Camino Real Hotel & Suites Puebla?
Yes, an airport shuttle is available. The charge is MXN 60 per vehicle one-way.
What are the check-in and check-out times at Camino Real Hotel & Suites Puebla?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1 PM.
What is there to do at Camino Real Hotel & Suites Puebla and nearby?
Tee off at the on-site golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Camino Real Hotel & Suites Puebla also has a 24-hour fitness centre and spa services, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Camino Real Hotel & Suites Puebla?
Yes, La Huerta offers al fresco dining, international cuisine and garden views.
What's the area around Camino Real Hotel & Suites Puebla like?
Camino Real Hotel & Suites Puebla is a short 17-minute walk from University Cultural Center of BUAP and 10 minutes' walk from International Baroque Museum.

Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Eddie.rocha.bra, 1-night business trip
Verified Expedia guest review

8/10 Very good

But problems in the check in
jose antonio, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Antonio, 1-night family trip
Verified Expedia guest review

2/10 Poor

daniel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

loveeeed it
it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Cristal, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

La atención del personal de primera,resolvieron inmediatamente mi problema
1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

Me hubiera gustado que me llevarán el agua que pedí al cuarto y una atención amable en recepción, fueron muy groseros cuando pregunté porque la tarifa del estacionamiento no estaba incluida tal como decía mi reservación
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

excelente lugar, cómodo, seguro, limpio, sus instalaciones impecables y la atención del personal es excelente
1-night romance trip
Verified Expedia guest review

6/10 Good

Sergio, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Arturo, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Valet Parking expensive, good cleaningness and friendly personnel
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

So so hotel
5-night business trip
Verified Hotels.com guest review

6/10 Good

The room was a bit neglected, as well as something dirty from the windows and the bathroom.
1-night family trip
Verified Expedia guest review

2/10 Poor

I didn’t like anything this time the room to noisy, the mattress to bad. Yes I complain but nothing happened.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

This place a good buffet with friendly and helpful staff. The pool is nice for people with kids more of a family thing. Overall good view and nice spot to stay if you're staying in Puebla.
OscarM, 3-night trip
Verified Expedia guest review

10/10 Exceptional

George, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Buena ubicación, instalaciones ok. Mi habitación estuvo lista una hora tarde con lo cual fui comprensivo, sin embargo tenía que estar en un evento a las 4pm y tuve q llamar 3 veces por toallas las cuales tardaron una hora en llegar, no había una sola corporal. En mi otra habitación (bajo otro nombre) tardaron dos horas en llegar. Obviamente llegué tarde a mi evento. No estoy acostumbrado a recibir cosas gratis, pero si me esperaba una disculpa. El domingo al hacer check out y bajar al restaurante estoy seguro éramos los únicos que solicitamos a la carta, la comida tardó demasiado tiempo (considerando que solo había otra mesa) y se ve que los meseros estaban más ocupados en la mesa que estoy seguro estaban ocupando gerentes del hotel (alrededor de la 1pm). La comida no fue la mejor. Me he hospedado en años anteriores en este hotel y existe un claro descenso en la atención al cliente desafortunadamente.
1-night trip with friends
Verified Expedia guest review

2/10 Poor

Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
David, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Location was nice and restaurant/bar area was great.
2-night business trip
Verified Expedia guest review