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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
Puerto Morelos beach hotel with 2 restaurants, spa

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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

2 outdoor pools
Aerial view
Free minibar, iron/ironing board, WiFi, bed sheets
Poolside bar
Free minibar, iron/ironing board, WiFi, bed sheets

Overview of Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Internet access
  • Restaurant
Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free local shopping service
  • Lift

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, WiFi, bed sheets

Family Room Platinum

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, WiFi, bed sheets

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

About this area

What's nearby

  • Puerto Morelos Town Square - 3 min drive
  • Moon Palace Golf Club - 24 min drive
  • Maroma Beach - 27 min drive
  • Tres Rios Ecopark - 30 min drive
  • Riviera Cancun Golf Resort - 34 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.6 miles/36.4 km

Restaurants

  • Ile de France - 1 min walk
  • Trattoria D'Gulio - 1 min walk
  • Mercure French Cuisine - 13 min walk
  • Punta Corcho - 3 min drive
  • La Sirena Restaurant, Lounge and Sports Bar - 3 min drive
Map

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is a great choice for a stay in Puerto Morelos. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy or hydrotherapy. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a hot tub.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Pets

  • No pets or service animals allowed

Internet

  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Private beach access

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Wireless Internet access (surcharge) (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 20 per day (1-device limit, rates may vary)

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

Also known as

Ventus Ha at Marina El Cid
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offer free cancellation for a full refund?
Yes, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive and nearby?
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 outdoor pools and 3 bars, as well as a spa and a Turkish bath.
Are there restaurants at or near Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there are 2 on-site restaurants.
What's the area around Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive like?
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is located a short 12-minute walk from Arrecife de Puerto Morelos National Park.

Reviews

8.8

Fabulous

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent service! This was my second time staying here and I’d do it a 3rd time.
Shally, 3-night family trip
Verified Expedia guest review

6/10 Good

Bor-Jiun, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were really nice. Resort was beautiful
Jacob, 6-night trip
Verified Expedia guest review

6/10 Good

Gabriel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Likes- a) Lighting (electrical, in general) automation in rooms b) Clean and well maintained property. c) Responsive staff d) Food and drinks - breakfast at Alhambra e) Golf carts carrying guests from properties to the next f) The Marina pool slide and the diving area Dislikes- a) Lack of transportation from the airport b) The dinner restaurants' forced "exclusivity"- but the food and service do not measure up to the hype. specially service. c) The height of the water in pools- too shallow, no deep end.
Ahmed, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice mix of quiet and fun for the whole family. Would definitely return.
Jacob Lawrence, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Nice
Verified Expedia guest review

10/10 Exceptional

Nice quiet area, beautiful rooms and a lot of choices to eat.
Noemi, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice property, and very friendly staff. Made for an enjoyable relaxing vacation
Casey, 5-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Our stay was amazing, good food, beautiful rooms, nice staff. Overall it was very good.
Carmen P, 7-night family trip
Verified Expedia guest review