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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

2 outdoor pools
Private beach nearby, white sand
2 outdoor pools
2 outdoor pools
Free minibar, iron/ironing board, bed sheets

Overview of Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
Puerto Morelos beach hotel with 2 restaurants, spa

8.8/10 Fabulous

195 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Air conditioning
  • Bar
  • Spa
The price is AU$523
Price available on 11/12/2022
Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free local shopping service
  • Lift

Room options

About this area

What's nearby

  • Maroma Beach - 28 min drive
  • Tres Rios Ecopark - 33 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.6 miles/36.4 km

Restaurants

  • Tanino’s - 3 min drive
  • Blue Morelos - 3 min drive
  • La Playita - 3 min drive
  • Cantina Habanero - 3 min drive
  • La Pizza Nostra - 3 min drive

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is a great choice for a stay in Puerto Morelos. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy or hydrotherapy. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a hot tub.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Private beach access

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Television in common areas
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

Also known as

Ventus Ha at Marina El Cid

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offer free cancellation for a full refund?
Yes, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive on 11 Dec 2022 start from AU$523, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive and nearby?
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 outdoor pools and 3 bars, as well as a spa and a Turkish bath.
Are there restaurants at or near Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive?
Yes, there are 2 on-site restaurants. Nearby restaurants include Las Koras (2.7 mi), El Sazon Jarocho (2.8 mi) and Fonda Americana Grill (2.8 mi).
What's the area around Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive like?
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is located a short 12-minute walk from Arrecife de Puerto Morelos National Park.

Overall score and ratings

8.8

Fabulous

9.6/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

4/10 Fair

Food & drinks were not good. Property & accessibility were nice but having to still pay for wifi at an all inclusive was not pleasant
Jordan Devon, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our time here. We plan to come back! Great rooms, loved the pool, staff awesome.
Ebony, 4-night family trip
Verified Expedia guest review

8/10 Very good

Florida ( that’s her name at the front desk ) was great and very helpful she helped to solve a problem happened at the airport when I arrived to the resort she’s great
Adel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful property! Service was top notch, everyone was super friendly! Food and drinks were also great! 10/10!!
Jaidy, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Let start from bell man continue to front desk they customer service is extremely excellent sofi and Nathalie is more than friendly this are so amazing let finish with Marko the bell man this is a hard working man i think this people need to get a promotion.
Maguetty, 4-night trip
Verified Expedia guest review

8/10 Very good

Chia Lin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great clean all the staff was amazing
Ramon N, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great resort. Food was good for being an all inclusive with lots of different options throughout. Staff were super friendly and helpful. Resort was clean. Would go back again. Please keep in mind that Sargassum (Seaweed) is a problem throughout Mexico and the Caribbean and staff do the best they can in trying to clean it from the beach area so please educate yourself before you complain about it.
Patricia Renee, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love everything about this property. Will go back.
Petru, 9-night family trip
Verified Orbitz guest review

8/10 Very good

This problem is nice relaxing staff is nice. Only con is seaweed beach and smell from ocean
Shyermia Lavern, 3-night romance trip
Verified Expedia guest review