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Grand Hotel Haikou (Managed by Accor)

4.5 star property
Luxury Haikou hotel with full-service spa, connected to the convention centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Haikou (Managed by Accor)

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Lobby
Exterior
Balcony view
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Non-smoking
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
The price is AU$129
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 2 Single Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Designer toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

InterContinental Haikou Seaview

Pool
Spa
Free parking
Free WiFi
9.0 out of 10, Wonderful, (26)
The price is AU$173
includes taxes & fees
4 Jan - 5 Jan 2025
InterContinental Haikou Seaview
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About the area

Map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Hainan International Convention and Exhibition Center - 2 min drive - 2.1 km
  • Holiday Beach - 4 min drive - 4.2 km
  • Hainan West Coast Golf Course - 6 min drive - 6.0 km
  • Meishi Mayflower International Golf Club - 7 min drive - 6.9 km
  • Haikou Arcade Street - 17 min drive - 17.6 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 44 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪珍妮酒吧鱼庄 - ‬4 min drive
  • ‪向红大酒店 - ‬6 min drive
  • ‪如意茶店 - ‬7 min drive
  • ‪一元小食 - ‬7 min drive
  • ‪江浙汇 - ‬4 min drive

About this property

Grand Hotel Haikou (Managed by Accor)

Grand Hotel Haikou (Managed by Accor) is a great choice for your beach stay in Haikou, putting you near activities such as windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in hydrotherapy at the spa. Shang Palace, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other features of this luxurious hotel include a free kid's club, a poolside bar and a fitness centre.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Electric vehicle charging point on site
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Tennis
  • Hot springs
  • Beach access
  • Golfing nearby
  • Windsurfing nearby

Working away

  • 24-hour business centre
  • 6611 meeting rooms
  • Conference centre (26146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs on site.

Dining

Shang Palace – Overlooking the ocean and garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
Cafe Kool – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 150 to 150 for adults and CNY 90 to 150 for children
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Frequently asked questions

Does Grand Hotel Haikou (Managed by Accor) offer free cancellation for a full refund?
Yes, Grand Hotel Haikou (Managed by Accor) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Haikou (Managed by Accor)?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Grand Hotel Haikou (Managed by Accor)?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hotel Haikou (Managed by Accor)?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Grand Hotel Haikou (Managed by Accor)?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Haikou (Managed by Accor)?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Grand Hotel Haikou (Managed by Accor) and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Haikou (Managed by Accor) also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grand Hotel Haikou (Managed by Accor)?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views.
Does Grand Hotel Haikou (Managed by Accor) have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Hotel Haikou (Managed by Accor) like?
Grand Hotel Haikou (Managed by Accor) is located on the boardwalk in Xiuying. Popular attractions include Hainan International Convention and Exhibition Center, which is 2 minutes away by car.

Grand Hotel Haikou (Managed by Accor) Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kevin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel with sea views
The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Leah, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Qiong, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

6/10 Good

Stunning hotel but service is lacking
Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

IN SUN, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Kheng Hiang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property next to the beach
Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
6-night romance trip
Verified Expedia guest review

8/10 Very good

Not the class of Shangri-La you would expect
Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
James, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel but too far from old town.
Really great stay. Beautiful surrounding, great staff. Nice view.
Andrew, 7-night trip
Verified Expedia guest review

8/10 Very good

NIce Hotel But Too Far from CBD
Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Happy stay
Friendly and high professional service. highly recommended.
Verified Hotels.com guest review

10/10 Exceptional

Best of the best
Amazing facilities and amenities and superb service! Absolutely one of the best hotels I've ever stayed in!
Verified Hotels.com guest review

10/10 Exceptional

Super nice hotel! Excellent service. Only stayed there for one day. Wish can stay longer.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Overall Experience
I'm generally very satisfy with the experience . The area that need to improve is the room service, one morning the staff forget to include butter when serving breakfast in the room, the next day no tea strainer and the next forget to include milk for adding into the tea. What the staff need is a check list .
Verified Expedia guest review

10/10 Exceptional

Nice hotel clean comfortable
Clean and comfotable room Good service, nice view But its inconvenient that i need to take taxi every time when i go out. Also, no restaurant outside the hotel
Verified Expedia guest review

8/10 Very good

Decent beach resort in Haikou
Stayed three nights. We had stayed at the Shangri-La Bangalore a few nights before, and that hotel was superior in most respects. Beautiful grounds, excellent service in the lounge and at the concierge. Most staff had good English skills compared to other businesses in the area. Rooms are very spacious and well appointed. Rooms have air purifiers to account for most guests ignoring no smoking policy. Worked ok, but room still smelled. Like many of the large resort hotels in the area, the place felt almost too empty. Breakfast was not as good as other hotels in the area, from an American point of view.
Verified Hotels.com guest review

6/10 Good

nice hotel with private beach and huge property. S
Good but not far from excellent on everything. Require to pay additional RMB20 to taxi driver in order for them to come to this remote area.
Verified Expedia guest review

6/10 Good

Average stat
English skills need improvement
Verified Hotels.com guest review