6/10 Good
9 July 2024
Not a great start at our arrival. Check in was @4, nobody was there to receive us. We had to wait 45 min to checkin. With a sign on the door saying be back in 30 min. We walked into our room with no sheets on the bed. The floors were still sandy. There was no security between the adjacent room the lock wasn’t working and anybody could walk in. We had to address that. One of the most frustrating things was a sign on the office door that said no smoking or vaping on the entire premises, if u are caught u will be evicted. Only 3 designated to do so which was highly inconvenient. Did they take care of the door lock and bedding yes it was taken care of. Just not expecting to walk into it. This should have been handled prior. If my husband didn’t check that door u would have not known it was locked. It took a dead bolt with no key. The tv arrangement was a neck breaker. Bad location for the tv in the kitchen above the kitchen table. It should have been placed across from the bed. The head board on the bed is loose and the head board slaps up against the wall every time u get into the bed. Over all not the best stay we ever had. And we don't consider this place to be customer friendly.
Debra
Debra, 8-night trip
Verified Hotels.com guest review