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The Westin Rusutsu Resort

5.0 star property
Ski resort with ski storage, near Rusutsu Resort
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Rusutsu Resort

Lobby
Body treatments, aromatherapy, sports massages, facials, massages
Front of property
Lobby
Golf

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Ski facilities
  • Onsen
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
Feel at home
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Living room
The price is AU$1,111
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 108 sq m
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite 4 Single Beds 1 Bedroom Two-Story Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite 4 Single Beds 1 Bedroom Two-Story Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 92 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 76 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 88 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Loft, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Loft, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 108 sq m
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 76 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Loft, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Loft, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 88 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe 4 Single Beds 1 Bedroom Two-Story Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe 4 Single Beds 1 Bedroom Two-Story Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 92 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Loft, 1 Bedroom

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Loft, 1 Bedroom

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 76 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Loft, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Loft, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Loft, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard Loft, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 108 sq m
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Standard Loft, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard Loft, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 88 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Loft, 1 Bedroom (1 Bedroom Bi-level Loft, Low floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Loft, 1 Bedroom (1 Bedroom Bi-level Loft, Low floor)

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Loft, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard Loft, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 92 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Loft, 1 Bedroom

1 bedroom, premium bedding, down duvets, in-room safe

Standard Loft, 1 Bedroom

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
  • 76 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

Rusutsu Resort Hotel & Convention

Pool
Onsen
Airport transfer
Free parking
8.6 out of 10, Excellent, (298)
The price is AU$667
includes taxes & fees
13 Jan - 14 Jan
Rusutsu Resort Hotel & Convention
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About the area

Map
133 Izumikawa, Rusutsu, Hokkaido, 048-1711

What's nearby

  • Rusutsu Resort - 5 min walk
  • Lake Toya - 19 min drive
  • Mount Yotei - 21 min drive
  • Niseko Mountain Resort Grand Hirafu - 36 min drive
  • Niseko Annupuri International Ski Area - 36 min drive

Getting around

  • New Chitose Airport (CTS) - 90 min drive
  • Niseko Station - 27 min drive
  • Kutchan Station - 29 min drive
  • Toya Station - 33 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪クラブラウンジ - ‬5 min walk
  • ‪Oktober Fest - ‬7 min walk
  • ‪ルスツピザドゥ - ‬2 min drive
  • カフェテリア スティームボード
  • ‪郷の駅 ホッときもべつ - ‬7 min drive

About this property

The Westin Rusutsu Resort

The Westin Rusutsu Resort features snowboarding and snowmobiling, plus you'll be within a five-minute walk of Rusutsu Resort. Guests can indulge in sports massages, facials or body treatments, and Kazahana, one of 2 restaurants, serves Japanese cuisine and is open for breakfast and dinner. A golf course, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious resort. Ski passes, storage and rentals are also available. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay, Thai

At a glance

DONE

Hotel size

    • 210 units
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 20
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Hot springs are available from 5-8 AM and 11 AM-1 AM next day from April 27- October 20, 2025. Dates are subject to change.
    • Hot springs are available from 5-10 AM and 2 PM-1 AM next day from December 2, 2024 to March 30, 2025. Dates are subject to change.
    • Guests must contact this property at least 1 week in advance to reserve the airport shuttle bus.
    • Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
    • Rusutsu amusement park closed every Monday and Tuesday.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle from 10 AM to 5:30 PM*
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Mini golf
  • Free local shuttle

What to do

  • Golfing
  • Mini golf
  • Hot springs
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (1184 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Ski equipment hire
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • Spa services
  • 3 outdoor tennis courts
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Closed-captioned TV
  • Lever door handles

Ski

  • Ski passes
  • Snowboarding
  • Ski storage
  • Ski hire
  • Snowmobiling
  • Ski lifts nearby
  • Ski runs nearby
  • Cross-country skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are 2 hot springs open between 5:00 AM and 1:00 AM.

Dining

Kazahana – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Atrium – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle service is offered for an extra charge of JPY 5000 per person (one-way)

Renovations and closures

The property will be renovating from 29 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 6050.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs JPY 5000 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 150 per person, per night. Facilities include a spa and a hot tub.
  • Pool access available from 2:00 PM to 5:00 PM
  • Hot springs access available from 5:00 AM to 1:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children ages 6 and older may use public baths with an accompanying adult of the same sex.

Also known as

Westin Rusutsu Resort
Westin Rusutsu
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Does The Westin Rusutsu Resort offer free cancellation for a full refund?
Yes, The Westin Rusutsu Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Rusutsu Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Rusutsu Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by The Westin Rusutsu Resort?
Yes, an airport shuttle is available from 10 AM to 5:30 PM on request. The charge is JPY 5000 per person one-way.
What are the check-in and check-out times at The Westin Rusutsu Resort?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at The Westin Rusutsu Resort and nearby?
Have fun with winter activities such as snowboarding, snowmobiling and skiing and in warmer months, enjoy a round of golf at the on-site golf course. Additional recreation on-site includes hot springs. Enjoy amenities such as a 24-hour fitness centre, a sauna and a garden.
Are there restaurants at or near The Westin Rusutsu Resort?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine and garden views.
What's the area around The Westin Rusutsu Resort like?
The Westin Rusutsu Resort is located a short 5-minute walk from Rusutsu Resort.

The Westin Rusutsu Resort Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

James, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room is clean and spacious.
Shuji, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort with activities for all ages. Staff was friendly and helpful. Food at both restaurants was great. The room was spacious, clean and the beds were soft with high quality linens. I would definitely recommend this resort to anyone looking to visit Hokkaido!!!
Sam, 2-night family trip
Verified Expedia guest review

6/10 Good

Been coming back to stay at the Westin every year for skiing. Since covid it seems the standard has dropped. They have not also maintained the quality of the stay post covid. Example: quality of free in room amenities dropped, quality of food at breakfast buffet dropped For the price of the Westin compared to the hotels around the vinicity I would expect the quality to be maintained a little better. Otherwise, the place is clean and service staff are very helpful
Sylvia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to skiing, friendly staff
Ling, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel with great facilities and good quality buffet restaurant. Room was very spacious and exceptionally clean.
Andrew, 2-night trip
Verified Expedia guest review

8/10 Very good

The convenience to the Rusutsu ski resort is a huge plus. However, the room was expensive and little things - such as waiting in line for 20 minutes to eat at the breakfast buffet - made it seem overpriced for what it delivered. No specific complaints but I would probably stay at the Rusutsu Resort Hotel next time for half the price.
Katie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The rooms at the Westin are all lofts- really nice layout with the bedrooms on the corridor floor and a great living room with murphy beds and kitchenette on the lower floor. The toilet, bathroom sink area, and shower/tub are all in their own rooms so you can close the door to each one for more privacy. The only thing they don't have that would be nice is a microwave, so you can't heat up leftovers or soup. It forces you to eat at one of the many restaurants (three at the Westin and 5 or 6 at the Rusutsu Resort across the street). It isn't quite ski in/out but it is a short walk to the chairlift for East Mountain and Mt Isola, and a monorail short walk to West Mountain.
Gwen, 6-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
1-night family trip
Verified Expedia guest review

8/10 Very good

Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Lori, 5-night family trip
Verified Expedia guest review

2/10 Poor

First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Onsen is great. However, the seat of outdoor onsen is not comfortable.
James, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Judy, 4-night family trip
Verified Expedia guest review

6/10 Good

Staff English level and service standards, which are not up to an international 5-stars Hotel standard, should be improved.
Edwina, 4-night family trip
Verified Expedia guest review

8/10 Very good

I did look the environment. Good people. Good attitude. Generally everything was good.
11-night family trip
Verified Expedia guest review

8/10 Very good

Nice big clean room! Very good view! Nice food! Need monorail for ski, isn’t very convenience.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

A wonderful winter resort. The reception staff were prompt, attentive and professional. The staff who showed us to our room was very polite and helpful. The loft we stayed in was super comfortable. Soft bed, great mountain view, very clean toilets. The water from the tap is specially treated and drinkable. We totally enjoyed our stay in The Westin, highly recommended to whoever is visiting the Rusutsu.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Relaxing stay
It’s a very relaxing stay. The kids enjoy the outdoor activities very much. Will come back again
Wing Ngar Rowena, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice and clean but the room is hot
1-night family trip
Verified Expedia guest review

8/10 Very good

fern, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The place to stay in Rusutsu
We stayed six nights at the Westin Rusutsu on a recent skiing holiday. The Rusutsu ski resort basically offers two choices of accommodation as there is no village per se. Choose the Westin. It delivers exactly what you expect from a Westin hotel with careful thought having been given to the specific requirements of a ski holiday. The staff manage all the associated logistical issues efficiently and professionally. The rooms are spacious and well-appointed. Note they are split over two levels with a fairly steep staircase to negotiate. The two restaurants (one dedicated to Japanese cuisine) are very good. Given the size of the hotel and the lack of attractive alternative venues, there could probably be a third restaurant added. Given the high number of customers, the main restaurant only offers a buffet option for both breakfast and dinner. The quality is very good but some might find this limiting. Overall an excellent hotel, fully deserving its high rating.
James, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip with friends
Verified Hotels.com guest review