Outstanding value. Comfortable, quiet, simple rooms. Excellent water pressure. Location is terrific, directly across the street from the light rail stop. If arriving in Cuenca by air or bus, simply buy a $1 ride on the tram and disembark at Santo Domingo.
The only exit is the front door, though, and it is locked at night without an attendant, which seems like a fire hazard. I once tried to ring the bell for the night clerk, but there was no response. I opened the door myself by locating the electronic release behind the desk. But if the electricity went out, what would you do?