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Mercure Santa Marta Emile

3.5 star property
Beach hotel with spa, near Zazue
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Santa Marta Emile

Sports facility
Superior Room, 1 King Bed with Sofa bed | Balcony view
Bar (on property)
Terrace/patio
Beach nearby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Bar
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Children's pool
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is AU$215
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 outdoor pools, pool loungers, lifeguards on site

Hilton Santa Marta

Pool
Spa
Airport transfer
Pet-friendly
8.4 out of 10, Very good, (258)
The price is AU$190
includes taxes & fees
26 Jan - 27 Jan 2025
Hilton Santa Marta
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About the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0

What's nearby

  • Bello Horizonte Beach - 5 min walk
  • Zazue - 8 min walk
  • Rodadero Sea Aquarium and Museum - 11 min drive
  • Rodadero Beach - 16 min drive
  • Santa Marta Beach - 28 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Harrys parrilla Y Tragos - ‬10 min walk

About this property

Mercure Santa Marta Emile

Mercure Santa Marta Emile is a great choice for your beach stay in Santa Marta. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, facials and aromatherapy. Emile Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a poolside bar, a fitness centre and a steam room. Fellow travellers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 140 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Beach nearby

Working away

  • Business centre
  • Computer station
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Emile Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 55000 for adults and COP 45000 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pet deposit: COP 200000 per stay
  • Pets are allowed for an extra charge of COP 60000 per pet, per night

Pool, spa, & gym (if applicable)

  • Facility access costs COP 7000 per person, per night
  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

Does Mercure Santa Marta Emile offer free cancellation for a full refund?
Yes, Mercure Santa Marta Emile does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Santa Marta Emile?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Mercure Santa Marta Emile?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of COP 60000 per pet, per night, and there's also a deposit of COP 200000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Santa Marta Emile?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Santa Marta Emile?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Santa Marta Emile?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Mercure Santa Marta Emile and nearby?
Mercure Santa Marta Emile has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Mercure Santa Marta Emile?
Yes, Emile Restaurant offers international cuisine.
Does Mercure Santa Marta Emile have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Santa Marta Emile like?
Mercure Santa Marta Emile is a short 9-minute drive from Santa Marta (SMR-Simon Bolivar) and 5 minutes' walk from Bello Horizonte Beach.

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Daniel, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Food prices are too high.
Julian, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Alfredo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

carlos a, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DAGOBERTO, 2-night trip
Verified Hotels.com guest review

8/10 Very good

El personal del comedor muy atento; buen desayuno. En recepción la suite estaba disponible NO la entregaron a las 12 sino hasta las 18, por lo que cambié de hotel para otros dos días, donde me entregaron mi suite a las 10 A.M. Se sienten muy importantes no entregando así tengan disponible. Íbamos con un bebé y un adulto mayor.
MARCELA, 2-night family trip
Verified Hotels.com guest review

6/10 Good

william, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOHN, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Viviana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
CHRISTIAN, 3-night romance trip
Verified Expedia guest review

8/10 Very good

13-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

👌
Me encanta!
SANDRA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good facilities, great staff
Javier, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rodrigo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Expedia guest review

8/10 Very good

Recommended. We had a good stay at a good price
Carlos, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel is nice and quiet. The swimming pool is nice. The breakfast is basic but the price was really low. It does the job but nothing outstanding.
Brent, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to the beach excellent service
Jabari, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay, really nice rooms and hood amenities. Food was very good also! Would stay there again.
Camille, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing and helpful staff, when beyond to help me. Nice location
Gisela, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nos gustó la piscina y cercanía a la playa, tienen buenos desayunos y opciones de comida
Carlos, 4-night family trip
Verified Hotels.com guest review