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City Hotel Leiden

Hotel with restaurant, near Museum Boerhaave

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In the heart of Leiden, City Hotel Leiden offers a tranquil retreat with a charming coffee shop and delightful restaurant. Take in the sights on the sun-kissed terrace, connect to WiFi, or catch up on news with free newspapers. Guests praise this hotel for its helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry facilities
  • Free parking
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

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    About the area

    Map
    Lange Mare 43, Leiden, 2312 GP

    What's nearby

    • Museum Boerhaave - 1 min walk - 0.2 km
    • Waag - 3 min walk - 0.3 km
    • Burcht - 4 min walk - 0.4 km
    • Hortus Botanicus - 8 min walk - 0.7 km
    • Leiden University - 11 min walk - 0.9 km

    Getting around

    • Schiphol Airport (AMS) - 34 min drive
    • Rotterdam (RTM-Rotterdam The Hague) - 41 min drive
    • De Vink Station - 6 min drive
    • Leiden Central Station - 11 min walk
    • Leiden Lammenschans Station - 23 min walk

    Restaurants

    • â€ȘThe Grenare - ‬3 min walk
    • â€ȘEterij & Proeflokaal Het Stadsbrouwhuis - ‬3 min walk
    • â€ȘMcDonald's - ‬3 min walk
    • â€ȘLogica - ‬4 min walk
    • â€ȘRestaurant Scarlatti Leiden - ‬3 min walk

    About this property

    City Hotel Leiden

    At City Hotel Leiden, you'll be within a 15-minute drive of Duinrell. You'll have free perks such as WiFi and self-parking.

    At a glance

    DONE

    Hotel size

      • 39 rooms
      • Arranged over 4 floors
    DONE

    Arriving/Leaving

      • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
      • Late check-in subject to availability
      • Check-out time is 11:00 AM
    DONE

    Special check-in instructions

      • The front desk is open daily from 7:00 AM - 11:00 PM
      • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
      • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
      • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
      • Information provided by the property may be translated using automated translation tools
    DONE

    Required at check-in

      • Credit card, debit card or cash deposit required for incidental charges
      • Government-issued photo ID may be required
    DONE

    Children

      • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    DONE

    Pets

      • Pets not allowed
      • Service animals welcome
    WIFI

    Internet

      • Free WiFi in public areas
      • Free WiFi in rooms
    LOCAL_PARKING

    Parking

      • Free on-site self-parking
      • Off-site parking within 2 mi (EUR 21 per day)
    DONE

    Other information

      • Smoke-free property

    Property amenities

    Food and drink

    • Buffet breakfast (surcharge) 7:30 AM–10 AM on weekdays and 8 AM–11 AM on weekends
    • Restaurant
    • Coffee shop
    • Coffee/tea in a common area

    Travelling with children

    • Children stay for free (see details)

    What to do

    • Bike rentals nearby
    • Boat tours nearby

    Services

    • Front desk (limited hours)
    • Tour/ticket assistance
    • Dry cleaning/laundry services
    • Free newspapers in reception
    • Luggage storage

    Facilities

    • 1 building/tower
    • Safe-deposit box at front desk
    • Terrace
    • Television in common areas

    Accessibility

    • Lift

    Room amenities

    Be entertained

    • Television
    • Cable TV channels

    Home comfort

    • Heating
    • Coffee/tea maker
    • Electric kettle
    • Iron/ironing board (on request)

    Sleep well

    • Free cot/infant bed
    • Bed sheets provided

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hairdryer

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Mandatory fees

    You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
    • A tax is imposed by the city: EUR 4.70 per person, per night

    Optional extras

    • Buffet breakfast is offered for an extra charge of approximately EUR 14.00 per person

    Parking

    • Parking is available nearby and costs EUR 21 per day (9843 ft away)

    Policies

    Noise-free guestrooms cannot be guaranteed.
    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    Guests can rest easy knowing that there's a smoke detector and a security system on-site.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
    This property accepts major credit cards, debit cards and cash.
    Credit cards accepted: Visa, Mastercard, American Express, Eurocard
    Cashless transactions are available.

    Also known as

    Best Western City Hotel Leiden
    Best Western City Leiden
    City Hotel Leiden Hotel
    City Hotel Leiden Leiden
    City Hotel Leiden Hotel Leiden
    Best Western City Hotel Leiden

    Frequently asked questions

    Are pets allowed at City Hotel Leiden?

    Sorry, pets aren't allowed, but service animals are welcome.

    Is parking offered on site at City Hotel Leiden?

    Yes, there's free self parking.

    What are the check-in and check-out times at City Hotel Leiden?

    Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.

    Is there an on-site casino at City Hotel Leiden?

    No, this hotel doesn't have a casino, but Holland Casino Scheveningen (21-min drive) is nearby.

    What is there to do at City Hotel Leiden and nearby?

    Have fun with nearby activities such as cycling and boat tours.

    Are there restaurants at or near City Hotel Leiden?

    Yes, there's an on-site restaurant.

    What's the area around City Hotel Leiden like?

    City Hotel Leiden is in the heart of Leiden, a short 11-minute walk from Hortus Botanicus and 13 minutes' walk from Leiden University.

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    Reviews

    City Hotel Leiden Reviews

    7.4

    Good

    7.6

    Cleanliness

    8.6

    Location

    8.2

    Staff & service

    7.0

    Eco-friendliness

    6.6

    Property conditions & facilities

    Popular mentions

    Service staff
    Location
    Room
    Breakfast

    Reviews

    10/10 Exceptional

    The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
    Stuart, 2-night trip

    2/10 Poor

    This place is a dump!
    Dale, 3-night trip

    10/10 Exceptional

    The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
    Barney, 5-night trip

    8/10 Very good

    The hotel is in a nice walkable area of the city, close to the shops and market. What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
    Shelley, 2-night trip

    10/10 Exceptional

    Everything you need from a hotel

    Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
    Bethany, 2-night trip

    2/10 Poor

    Catastrophe

    Horrible
    Olivier, 2-night trip

    2/10 Poor

    viezig bed

    Algehele staat van het hotel is matig/slecht met veel geluidsoverlast en lampjes die er wel staan maar waarvoor geen stopcontact is. Het meest vies was echter het het bed wat schoon leek maar erg onfris rook.
    1-night trip

    6/10 Good

    Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
    Lisa, 1-night trip

    8/10 Very good

    Ik vond het fijn dat het dicht bij het centrum was en niet al te duur.
    Willemien, 1-night trip

    2/10 Poor

    SÀmsta jag bott pÄ

    Hela hotellet stank starkt av mögel, överallt. I trapphus, korridorer, hiss och rum. FuktflÀckar i taket. Toaletten luktade urin trots att det var stÀdat. Vi stannade en timme och dÀrefter bytte vi hotell. Gick inte att stÄ ut med stanken. Allt kÀndes kallt och fuktigt. Det hÀr stÀllet förtjÀnar inte 3 stjÀrnor, snarare ingen stjÀrna alls. Mögel Àr en hÀlsofara.
    Thomas, 2-night trip

    8/10 Very good

    hotel in centrum, je krijgt uitrijkaart voor parkeren aan Haagweg waar shuttle bus rijdt.

    6/10 Good

    SĂ©jour correct. Pas d’air climatisĂ©, il fallait ouvrir les fenĂȘtres et il y a un bar avec terrasse au coun de la rue, c’est bruyant, il a fallu fermer des fenĂȘtres, ce qui augmentait la chaleur dans la chambre.
    Martin, 1-night trip

    8/10 Very good

    Great people, good hotel

    The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
    David, 2-night trip

    4/10 Fair

    Expected more from a Best Western.More like Bad and Ugly ,with no Good
    Neil, 1-night trip

    8/10 Very good

    The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
    Colleen, 1-night trip

    8/10 Very good

    Die Lage ist super, direkt in der Innenstadt und nah zum Bahnhof. Das Zimmer war etwas in die Jahre gekommen. Leider war es schwer zu lĂŒften, sodass es sehr warm war (Klimaanlage ging nicht) und der Geruch im Bad und im Hotel war unangenehm. Es hĂ€tte sauberer sein können. Die Große Fensterfront im Zimmer war sehr schön (schade, dass nur ein kleines Fenster geöffnet werden konnte) und es gab auch 2 StĂŒhle und Tische. Leider fehlte ein Föhn.
    Ulrike, 1-night trip

    6/10 Good

    ObekvÀma sÀngar dÄlig luft pÄ rummet och blev bitna av nÄgot i sÀngen/rummet. Inga elkontakter i rummet. Personalen var supertrevliga
    Angelica, 1-night trip

    4/10 Fair

    Geen parkeerplaats bij het hotel waardoor je lang aan het zoeken bent voor een plek. En dan mag je nog hopen dat het dichtbij is.
    Damien, 1-night trip

    8/10 Very good

    Oud, goed gelegen, duur ontbijt
    Maud, 2-night trip

    8/10 Very good

    OK hotel in Leiden but nothing special

    Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
    Craig, 3-night trip

    6/10 Good

    Good location + service; but worn out + poor wifi

    Great service by staff but the hotel is very worn out. Wifi was so slow that I had to use cell phone to roam to download emails. Sink was clocked. Closet could not open/close easily. Breakfast was outsourced to an excellent place across the street but not open until 7:30am which is a little bit late for business purposes.
    1-night trip

    6/10 Good

    Lampen waren zu dunkel.Bett war sehr weich
    Henrike, 1-night trip

    6/10 Good

    Im Zimmer war alles mögliche kaputt: die Badewanne (aber das war uns vorher angekĂŒndigt worden, also kein Problem), die Heizung ging nicht, dann Lampen, Strom teilweise, der Seifenspender war abgebrochen und lag auf dem Boden. DafĂŒr war ein Solarium Licht in der Dusche?! Wer braucht sowas. Außerdem viel zu gefĂ€hrlich, das ohne Einweisung zu benutzen. Zimmer war ziemlich hellhörig und das Bett war steinhart. Alles in allem das Geld absolut nicht wert.
    Isabele, 2-night trip

    10/10 Exceptional

    Very good location, close to centre. Friendly and helpful staff.
    Patrick, 5-night trip

    10/10 Exceptional

    Prima centrale plek, goed hotel en toch rustig. Kamer was schoon en netjes. Badkamer was erg klein. Wastafel te klein, veel watergeknoei. Geen handdouche, alleen regendouche. Weinig ruimte voor spullen neerzetten.
    Maria, 1-night trip