Calle 3 Oriente No 217 Centro Historico, Puebla, PUE, 72000
What's nearby
Los Sapos Bazaar - 2 min walk
Zócalo de Puebla - 4 min walk
Puebla Cathedral - 7 min walk
Puebla Convention Center - 8 min walk
Angelopolis Commercial Center - 8 min drive
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
Puebla–Cholula Tourist Train Terminal - 27 min walk
Area shuttle (surcharge)
Restaurants
La Casa del Mendrugo - 1 min walk
Cemitas y Tortas la Poblanita - 2 min walk
La Berenjena - 1 min walk
Café & Tocino - 4 min walk
La Zanahoria - 2 min walk
About this property
Hotel Casa De La Palma
Hotel Casa De La Palma offers a great location, putting you within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This historic hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
Pets
Pets allowed*
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site extended parking (MXN 150 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Off-site parking within 98 ft (MXN 150 per day)
Off-site
Area shuttle within 200 km*
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Free use of nearby fitness centre
Ecotours nearby
Golf lessons nearby
Skydiving nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1715
Room amenities
Be entertained
36-inch flat-screen TV
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Memory-foam mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Dining
Restaurante HCP – On-site restaurant.
Fees & policies
Optional extras
Local area shuttle service is offered for an extra charge
Late checkout can be arranged for an extra charge of MXN 1 (subject to availability)
Children & extra beds
Cots/infant beds are available for MXN 400 per day
Rollaway beds are available for MXN 400 per day
Pets
Pets are allowed for an extra charge of MXN 300 per pet, per night
Parking
Extended parking costs MXN 150 per night
Parking is available nearby and costs MXN 150 per day (98 ft away)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Casa Palma Puebla
Hotel Casa Palma
Hotel Casa Palma Puebla
Casa De La Palma Hotel Puebla
Hotel Casa De La Palma Hotel
Hotel Casa De La Palma Puebla
Hotel Casa De La Palma Hotel Puebla
Frequently asked questions
Does Hotel Casa De La Palma offer free cancellation for a full refund?
Yes, Hotel Casa De La Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa De La Palma?
Yes, pets are welcome. There's a charge of MXN 300 per pet, per night.
Is parking offered on site at Hotel Casa De La Palma?
Yes. Extended parking costs MXN 150 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Casa De La Palma?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 1 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Casa De La Palma and nearby?
Have fun with nearby activities such as skydiving and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours.
What's the area around Hotel Casa De La Palma like?
Hotel Casa De La Palma is in Puebla Historic Center, a short 4-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.
Hotel Casa De La Palma Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
24 Dec 2024
Abel
Abel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Diane
Diane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Excellent view of historic Puebla. Staff were extremely helpful and went above and beyond for us twice.
Marten
Marten, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 Aug 2024
Karen
Karen, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
Very nice antique place, love it!
ARELI
ARELI, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
ARELI
ARELI, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Awesome service
MARIA
MARIA, 2-night trip
Verified Expedia guest review
2/10 Poor
30 May 2024
Rosie
Rosie, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Mar 2024
Nodir
Nodir, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
24 Feb 2024
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2024
This hotel is located in a Spanish colonial building that served as a boarding house for newly arrived Spaniards coming to Nueva Espana in the 1700s. Our room had 15' high ceilings and huge windows overlooking the street below. The bathroom was larger than some hotel rooms I've stayed in! While the amenities are very basic (weak wifi, old keys, flat pillows), the experience of staying in such a classic building outweighed any negatives. In addition, the price was very good. Highly recommended for more adventurous travelers who aren't so picky about modern-day conveniences.
Charles
Charles, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Feb 2024
Kathryn
Kathryn, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2024
Valerie
Valerie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2023
Graciella is a master of the front desk. She will get you where you need to go. Food, sights, history, just ask. Room was always clean, staff is fantastic. Feels like a place you can live forever!
harvey
harvey, 5-night trip
Verified Expedia guest review
4/10 Fair
20 May 2023
Alejandro
Alejandro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2023
A block away from Cathedral and city center.
Juan
Juan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
10 Apr 2023
Rooms and patio are GORGEOUS. Clean and historic. Problems are 1) on a very loud street 2) Beds are way too soft
Barbara
Barbara, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
7 Apr 2023
Beautiful, very large, charming rooms. Excellent value. Great location. On the downside it was noisy outside at night (maybe due to time of year) and the room has no AC or fan. There is no elevator so if that is an issue for the traveler, they should be aware. The staff go out of their way to greet and assist the guests.
Gail
Gail, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 Jan 2023
Cute, charming old hotel in a great location!
Clarence
Verified Expedia guest review
10/10 Exceptional
15 Dec 2022
Mary Jane
Mary Jane, 5-night trip
Verified Expedia guest review
10/10 Exceptional
6 Nov 2021
Perfect
Amazing, this hotel is perfect and full of old charm. I think next time i will book for at least 10 days...this hotel helped me fall in love with Puebla and i cant wait to return...i do wish the rooms where all listed on the hotels site so you knew which one you were actually getting so do your homework or call ahead
SCARLETT
SCARLETT, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2021
This hotel is for the traveler who wants to have a taste of the traditional architecture and the flavor of the old city in their living situation. The rooms are large, comfortable and full of character. The hotel has all the problems of a 300 year old property, but the staff is committed to keeping the hotel in good order. If you want to have an experience that is just like any other chain hotel go somewhere else. But if you want a real Puebla location this is it.