Avenida San Andres 37, Lomas De San Andrees, Concepción, Biobio, 4090205
What's nearby
Mallplaza Trébol - 3 min walk - 0.3 km
Estadio Municipal de Concepcion - 6 min drive - 6.3 km
Universidad San Sebastián - 6 min drive - 5.7 km
Parque Ecuador - 7 min drive - 5.8 km
University of Concepcion - 8 min drive - 7.5 km
Getting around
Concepcion (CCP-Carriel Sur) - 3 min drive
Lorenzo Arenas Station - 6 min drive
UTFSM Station - 6 min drive
Juan Pablo II Station - 7 min drive
Restaurants
L'Angolo - 6 min walk
Starbucks - 16 min walk
Johnny Rockets Concepción - 6 min walk
Tijuana - 6 min walk
82º Food & Drinks - 12 min walk
About this property
ibis Concepcion
Enjoy your visit to Concepción with a stay at ibis Concepcion. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a snack bar/deli, a terrace and a garden.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
160 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. A consent form may be required at check-in for children traveling without a parent or guardian.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total, up to 15 kg per pet)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-width doorways
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Window screens
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately CLP 10000 for adults and CLP 5000 for children
Pets
Pets are allowed for an extra charge of CLP 12000 per pet, per night
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ibis Concepcion
ibis Hotel Concepcion
ibis Concepcion Hotel
ibis Concepcion Hotel
ibis Concepcion Concepción
ibis Concepcion Hotel Concepción
Frequently asked questions
Does ibis Concepcion offer free cancellation for a full refund?
Yes, ibis Concepcion does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Concepcion?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of CLP 12000 per pet, per night. Food and water bowls are available.
Is parking offered on site at ibis Concepcion?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Concepcion?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at ibis Concepcion?
No, this hotel doesn't have a casino, but Casino Marina del Sol (3-min drive) is nearby.
What is there to do at ibis Concepcion and nearby?
Ibis Concepcion has a garden.
Are there restaurants at or near ibis Concepcion?
Yes, there's an on-site restaurant.
What's the area around ibis Concepcion like?
Ibis Concepcion is a short 3-minute drive from Concepcion (CCP-Carriel Sur) and 3 minutes' walk from Mallplaza Trébol.
ibis Concepcion Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
3 Dec 2022
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2022
Booked this hotel as it was close to Airport. Our flight was at 7.45 am and hotel couldn’t arrange a taxi until 7am which was an issue. We had to phone and find a taxi that would,which was difficult as we speak very little Spanish.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2022
Good place to stay close to the airport. Breakfast with many options of food.
Marta
Marta, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 May 2022
Clean, comfortable and very convenient and safe location.
Leonardo
Leonardo, 2-night romance trip
Verified Expedia guest review
6/10 Good
3 May 2022
The breackfast was not included according to the person in charge of the check in, finally they accepted no charge my room with this item.
Juan
Juan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Feb 2022
It was a good stay, would stay again
Katrina
Katrina, 1-night business trip
Verified Expedia guest review
8/10 Very good
17 Jan 2022
Mariana
Mariana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2021
Andres
Andres, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2021
All excekent
Camila
Camila, 1-night romance trip
Verified Expedia guest review
2/10 Poor
27 July 2021
2 hours waiting check-in
My room was not that I booked
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 May 2021
Es la tercera o cuarta vez que venimos y estamos muy contentos con nuestra estadía.
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
11 Jan 2021
Bad service
There was only one towel available for both of us, we had to ask for a second one and they didnt bring it to the room, because there is no room service, I had to go to reception.
Guillermo
Guillermo, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Mar 2020
Unfortunately without cafeteria service. They can’t offer alternatives, empty store on weekend.
Jorge
Jorge, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 Feb 2020
No Frills, Clean Lodging
Pretty basic, but served its purpose for the trip. Water temperature in the shower was sometimes hot, sometimes cold, and sometimes changing between the two mid shower. Staff was super friendly and was able to communicate in English just fine.
Verified traveller
8-night business trip
Verified Hotels.com guest review
6/10 Good
4 Oct 2019
Las habitaciones son súper pequeñas y ruidosas. Imposible dormir bien. El desayuno limitado. Las dos mañana que estuve, tuve que esperar alrededor de 15 min para poder comer huevos revueltos que es lo único caliente que sirven.
El hotel está al lado de una autopista y en frente de un centro comercial muy grande que se veía bonito.
El aeropuerto está a 10 min en auto
Verified traveller
2-night business trip
Verified Expedia guest review
10/10 Exceptional
15 July 2019
Friendly staff and accommodating. Close to shopping center and restaurants.
Verified traveller
7-night romance trip
Verified Expedia guest review
8/10 Very good
3 Mar 2019
Improving
Has improved very much since my last stay. WiFi is much stronger. Check in still a little slow but better. Had small problen with room safe but they were reasonably prompt in resolving the issue.
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
6/10 Good
20 Feb 2019
It´w practical, that the hotel is near to the airport. The breakfast has been quite well, but the rooms are small. Kind staff
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
17 Feb 2019
Good value and would stay again. However, rooms are small and sloooow service in restaurant.
Verified traveller
9-night business trip
Verified Expedia guest review
6/10 Good
17 Dec 2018
Basic room, not very big but does have the essentials. The room takes up almost all of the space. I think it is okay for one person but would be very tight for 2 people to stay in one room. They don't have room service but you can order food and take it to your room on a tray. The problem is you have dirty dishes for the rest of the day and until the next day when housekeeping comes. My shower leaked so I had to use my towels to dry the floor. They provide 2 bath towels per room and do not provide hand towels or washcloths. The breakfast buffet is bad..really nothing but breads and some limited fruit selection. You can walk to the mall across from the hotel using a pedestrian crossing that is enclosed and goes over the highway. The mall is very nice and has plenty of places to eat and shop. Very few of the workers speak english and the ones at the front desk have the knowledge, the one who teaches english at a school, but doesn't have the practice in speaking so plan on using spanish except for the most basic of phrases used in a hotel. There is parking but you have to you the service elevator to get from your room to the parking or...take the main elevator and then take stairs from the 1st floor. When I checked in nobody explained this to me, most likely because they could not say it in english. The air conditioning in my room didn't really work well. It didn't matter what temp I set it to be, it seemed to be set on the one the hotel decided was best.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
21 Nov 2018
Nice quite hotel in a good location,
gauthier
gauthier, 5-night business trip
Verified Hotels.com guest review
6/10 Good
29 Oct 2018
Good stay with bad communication
It was OK except for the combination of air conditioner not working and high humidity. For us, it was difficult to get the true reason of the problem due to a missinformation of some of the hotel employees. Hope they can improve, solve the problem and be clean with the people using the hotel service.
George
George, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2017
Xmas trip
Very convenient clean ,simple hotel.Bathroom comfortable,breakfast very good.
Margarita
Margarita, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2017
Hotel conveniently located close to airport
The stay was convenient and comfortable with helpful staff.
Bill
Bill, 5-night trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2017
Vacation
Excellent, far from the city, but quiet and safe place. Across a shopping mall with plenty of restaurants to eat. Marvelous staff, place very clean and a cafeteria in the lobby.