Charleroi (CRL-Brussels South Charleroi) - 67 min drive
Brussels Central Station - 4 min walk
Brussels-Congress Station - 8 min walk
Brussels-Chapel Station - 13 min walk
Parc Station - 3 min walk
Palais Tram Stop - 6 min walk
De Brouckere Station - 8 min walk
Restaurants
BrewDog Brussels - 3 min walk
New Check Post - 4 min walk
Hawaiian Poké Bowl - 3 min walk
De Pistolei Arenberg - 3 min walk
Bon - 3 min walk
About this property
Pillows City Hotel Brussels Centre
When you stay at Pillows City Hotel Brussels Centre, you'll be in a great location, within a short 10-minute walk of La Grand Place and Royal Palace of Brussels. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Living Bar & Bistro, which serves lunch and dinner. This boutique hotel also features a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and central location. Public transportation is only a short walk: Parc Station is 3 minutes and Palais Tram Stop is 6 minutes.
Languages
Dutch, English, French, German, Italian, Spanish
At a glance
Hotel size
70 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
On-site self-parking (EUR 45 per night)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
2 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
24-hour fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
WiFi (surcharge)
Phone
Food and drink
Champagne service
High chair
More
Daily housekeeping
In-room safe
Special features
Dining
The Living Bar & Bistro – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.24 per room, per night
Optional extras
WiFi is available in guest rooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 29 for adults and EUR 12.50 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for EUR 25 per night
Rollaway beds are available for EUR 50 per night
Parking
Self-parking costs EUR 45 per night
Parking height restrictions apply
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Also known as
Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels
Frequently asked questions
Does Pillows City Hotel Brussels Centre offer free cancellation for a full refund?
Yes, Pillows City Hotel Brussels Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pillows City Hotel Brussels Centre?
Sorry, pets aren't allowed.
Is parking offered on site at Pillows City Hotel Brussels Centre?
Yes. Self-parking costs EUR 45 per night.
What are the check-in and check-out times at Pillows City Hotel Brussels Centre?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Pillows City Hotel Brussels Centre?
No, this hotel doesn't have a casino, but Grand Casino Brussels (9-min walk) is nearby.
What is there to do at Pillows City Hotel Brussels Centre and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Pillows City Hotel Brussels Centre?
Yes, there's an on-site restaurant, The Living Bar & Bistro.
What's the area around Pillows City Hotel Brussels Centre like?
Pillows City Hotel Brussels Centre is in Upper Town, a short 3-minute walk from Parc Station and 7 minutes' walk from La Grand Place. Travellers say that the local area is very central perfect for sightseeing.
Pillows City Hotel Brussels Centre Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Jan 2025
Pillows is a great hotel in an exceptional location in city center Brussels. The hotel was clean and comfortable. The front desk staff was friendly and attentive. The bar and restaurant were excellent. The location can’t be beat as you are close major city attractions, arts, shops, restaurants, historic sites. With wind driven rain every day I am grateful for the umbrella provided that allowed me to walk the city sites each day to my visit.
Howard
Howard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
Perfection
Perfect value. Centrally located, clean, modern, great service. Easily the fastest elevator I’ve ever been in!
Robert
Robert, 3-night trip
Verified Hotels.com guest review
2/10 Poor
21 Jan 2025
Shalina
Shalina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2025
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Amazing staff! Helped us with recommendations for waffles and were courteous and accommodating while we waited for our flight out of Brussels.
Awel
Awel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Ka
Ka, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Dennis
Dennis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2024
Georgios
Georgios, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Freindly, helpful staff, wonderful room
Chris
Chris, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 Nov 2024
Rishi
Rishi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Great location, very clean and friendly staff
The staff was very friendly and the location was a short walk from all the tourist attractions. Breakfast in the morning was delicious and the room was clean and spacious. We ate dinner at the restaurant one night and it was excellent. Would definitely recommend this hotel!
Jill
Jill, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
The staff upgraded our room to the bigger room which in the corner separated from the other rooms which was so quiet. The staff are helpful whenever we asked them any questions. The breakfast was great with many selection. It is close to the central station and meeting place for tours.
JOHN
JOHN, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2024
Deborah
Deborah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2024
Perfect Stay at a Perfect Location
Where do I start. I chose Pillows based on the fantastic reviews and I must say they are all true. The check in was quick and efficient, got an upgrade without asking, staff very friendly and willing to help, smell of reception always welcoming. The bed and pillows are so comfortable, the room is beautiful, bathroom awesome. The location is amazing. Just around the corner to Grand Place. Very easy walk. Loved every minute of our stay at Pillows. Will definitely stay here next time in Brussels and look out for the hotel in other cities. Thank you Pillows for the amazing time and the personal welcome note which I have never received in any of the hotels I have stayed. Please keep it up.
Olufunmilola
Olufunmilola, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Room was very quiet but had almost no view at all due to closeness to adjoining building. Room had poor lighting and was too dark giving a depressing feeling. Room safe and mini fridge were difficult to access and use due to low placement in closet too close to side of bed. Glass shower wall was modern looking but lacked safety decals. Shower floor very slippery. Shower great however. Breakfast also great.
Jack
Jack, 6-night trip
Verified Expedia guest review
8/10 Very good
18 Oct 2024
Nice clean spacious quiet room near train station
david
david, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
Very close to Brussels Central Station. Perfect location, easy check-in, luxurious bedding and shower products. Perfect resting spot after two long travel days. We only had a short night/day in Brussels and this hotel was ideal for us.
Jalaine
Jalaine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2024
Trip to Brussels
Our stay at Pillows Brussels was wonderful. The staff was friendly and helpful, our room was clean and spacious and the location was excellent. We had dinner at The Living restaurant one evening. Food was excellent. One of the best meals we had on our trip. Would recommend Pillows.
Barb
Barb, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
The Pillow hotel is very confident for the first timer in Brussels.
The hot spot is walkable and it is within city centre, we almost do not have to take any public transport.
The only thing that the hotel can improve is to have a power point inside the bathroom or next to the mirror, so that the guest can also blow their hair and check themselves. This is the only thing that the hotel is lacking.
Pamela
Pamela, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 Oct 2024
Couple
Large room's, very clean and excellent service. Hotel has a lovely chilled vibe. Great location, 5 minute walk from Brussels Central train station and 10 minute walk to square and The View Ferris Wheel. Would stay again in a heartbeat.
Deb
Deb, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Wonderful experience in Brussels
We had an amazing stay at the Pillows City Brussels. The staff were second to none, beyond friendly answering any questions we had with the upmost courtesy. Had a fabulous meal at the cozy restaurant. The hotel is wonderfully located minutes from the central railway station and wonderful restaurants in the old town. I would highly recommend this hotel.
anne
anne, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Wonderful!
Othello
Othello, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Sept 2024
This is a wonderful hotel—the central location, the beautifully appointed rooms, the bathroom (love it), and the outstanding staff. This was a great pick for me and my five friends. Very well done Pillows!