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Ensana Hvezda - Imperial

4.0 star property
Marianske Lazne ski hotel with spa and ski passes
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ensana Hvezda - Imperial

Garden
Interior
Reception
Indoor pool, pool loungers
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Fitness centre
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Babysitting (surcharge)
  • Playground on-site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is AU$230
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Imperial - Superior Plus Single Room with Wellness and Fitness Access

Imperial - Superior Plus Single Room with Wellness and Fitness Access

Imperial - Superior Plus Single Room with Wellness and Fitness Access

Highlights

Heating
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
In-room safe
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
Minibar
In-room safe
  • 2 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
In-room safe
  • 22.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Neapol - Superior Double or Twin Room with Wellness and Fitness Access

Neapol - Superior Double or Twin Room with Wellness and Fitness Access

Neapol - Superior Double or Twin Room with Wellness and Fitness Access

Highlights

Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
In-room safe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Hvezda - Junior Suite with Wellness and Fitness Access

Hvezda - Junior Suite with Wellness and Fitness Access

Hvezda - Junior Suite with Wellness and Fitness Access

Highlights

Heating
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
In-room safe
Wardrobe
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Hvezda - Premium Single Room with Wellness and Fitness Access

Hvezda - Premium Single Room with Wellness and Fitness Access

Hvezda - Premium Single Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
Minibar
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Garden

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Pool
Free breakfast
Spa
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8.6 out of 10, Excellent, (19)
The price is AU$228
includes taxes & fees
9 Jan - 10 Jan 2025
Ensana Centralni Lazne – Maria Spa
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About the area

Map
Goethovo Namsti 7, Marianske Lazne, 353 01

What's nearby

  • Marienbad Museum - 2 min walk - 0.2 km
  • Colonnade by the Singing Fountain - 3 min walk - 0.3 km
  • Spa Colonnade - 6 min walk - 0.5 km
  • St Vladimir Church - 11 min walk - 1.0 km
  • Casino Bellevue Marienbad - 15 min walk - 1.3 km

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 44 min drive
  • Vaclav Havel Airport (PRG) - 104 min drive
  • Marianske Lazne Station - 5 min drive
  • Lazne Kynzvart Station - 11 min drive
  • Plana u Marianskych Lanzni Station - 16 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Modrá cukrárna - ‬7 min walk
  • ‪Classic Cafe & restaurant - ‬9 min walk
  • ‪Fuente Cafe - ‬6 min walk
  • ‪Royal Restaurant - ‬5 min walk
  • ‪Café park Boheminium - ‬14 min walk

About this property

Ensana Hvezda - Imperial

At Ensana Hvezda - Imperial, you'll be near winter activities such as downhill skiing, snowboarding and cross-country skiing. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights include an indoor pool, a bar/lounge and a fitness centre. Skiers will appreciate access to ski passes.

Languages

Czech, English, German, Russian

At a glance

Hotel size

  • 239 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Covered on-site self-parking (EUR 14 per day)
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle from 6:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 1819
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible train station shuttle
  • Well-lit path to entrance

Ski

  • Ski passes
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.
  • Spa fee: EUR 0.6 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 135 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Covered self-parking costs EUR 14 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Ensana Hvezda - Imperial Hotel
Dhsr Hvezda Skalnik Hotel
Dhsr Hvezda Skalnik Hotel Marianske Lazne
Dhsr Hvezda Skalnik Marianske Lazne
Ensana Hvezda - Imperial Marianske Lazne
Ensana Hvezda - Imperial Hotel Marianske Lazne

Frequently asked questions

Does Ensana Hvezda - Imperial offer free cancellation for a full refund?
Yes, Ensana Hvezda - Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ensana Hvezda - Imperial?
Yes, there's an indoor pool.
Are pets allowed at Ensana Hvezda - Imperial?
Yes, dogs are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Ensana Hvezda - Imperial?
Yes. Self-parking costs EUR 14 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Ensana Hvezda - Imperial?
Yes, an airport shuttle is available. The charge is EUR 135 per vehicle.
What are the check-in and check-out times at Ensana Hvezda - Imperial?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Ensana Hvezda - Imperial?
No, this hotel doesn't have a casino, but Casino Bellevue Marienbad (15-min walk) is nearby.
What is there to do at Ensana Hvezda - Imperial and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and horse riding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ensana Hvezda - Imperial also has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Ensana Hvezda - Imperial?
Yes, there's an on-site restaurant.
What's the area around Ensana Hvezda - Imperial like?
Ensana Hvezda - Imperial is in the heart of Marianske Lazne, a short 1-minute walk from Slavkovsky Forest Nature Reserve and 3 minutes' walk from Colonnade by the Singing Fountain.

Ensana Hvezda - Imperial Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

VOLODYMYR, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Ursula, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Burkhard, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Μας ειχαν δωσει ενα δωμάτιο το οποιο δυστυχώς ειχε 24 ωρες το 24ωρο ενα βουητο.θα μπορουσα να τον περιγραψω οπως ο ηχος απο εναν απορροφητηρα. Η τουαλέτα δυστυχώς δεν ηταν πολυ καθαρη!Ειχε γινει και ενα μπέρδεμα με την κράτησή μας σε σχεση με την κατηγορία του δωματιου μας.Ενω ειχαμε πληρωσει χρήματα για ενα συγκεκριμένο δωμάτιο με επισήμανση διπλο κρεβάτι απο την Expedia, μας ειχαν πει απο το ξενοδοχείο πως δεν γνωριζαν και ειχαν αλλη ενημέρωση για χαμηλότερη κατηγορία με λιγότερα χρήματα φυσικα .Μετα απο απαίτηση μας ,δείχνοντας φυσικα τα email τα οποια αποδεικνυαν την κράτησή μας ακριβως, μας εδωσαν ενα δωματιο καλύτερο απο οτι μας ειπαν ,σε σχεση με αυτο που θελανε να μας δωσουν απο την αρχη.Αλλο οχι φυσικα αυτο που ειχαμε κλείσει απο την αρχη.
MARIA, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Matthias, 9-night trip
Verified Expedia guest review

8/10 Very good

Wunderbar, aber …
Positiv: Sehr sauber, freundliches Personal, gutes Frühstück, Büfett am Abend okay. Städtchen ist fantastisch (Weltkulturerbe) Nicht Positiv: extrem lange Wege zu den Zimmern, wenn gebucht zu den Anwendungen, zum Speisesaal, dem Römerbad etc. In den unterirdischen Katakomben verlaufen sich viele Gäste.
Jürgen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ina Maria, 4-night trip
Verified Expedia guest review

8/10 Very good

Volker, 3-night trip
Verified Hotels.com guest review

8/10 Very good

sehr angenehmer Aufenthalt. Das gastronomische Angebot entspricht nicht dem Anspruch des Hauses. Qualtäts des Frühstücks und Abendessens verbesserungswürdig. Sauna und Wellnessbereich unter Standart.
Heiner, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wir hatten einen fantastischen Kurzurlaub und können das Hotel und die Umgebung auf jeden Fall allen empfehlen.
Olaf, 2-night trip
Verified Expedia guest review

6/10 Good

Der Hotelkomplex, der mit weiteren verbunden ist, ist abschnittsweise sehr schön und avantgardistisch. Dennoch lässt der Service und insbesondere die Freundlichkeit an der Rezeption zu wünschen übrig. Teilweise sind die Wege schlecht beschildert. Insgesamt haben wir uns mehr erwartet.
Jürgen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel imperial ist einfach super!!! Wir kommen gerne wieder.
Sergej, 11-night romance trip
Verified Expedia guest review

8/10 Very good

mooie ruime kamer
Bernadett, 4-night romance trip
Verified Expedia guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great access to 2 spas
Great that you have access to both the spa of the hotel as well as the roman baths in the 5 star hotel Nove Lazne, we really enjoyed that. The "tunnel" as they say is eventually a series of corridors that connect all the neighboring hotels Hvezda, Imperial, Maria, Central and Nove Lazne. This corridor is actually a very pleasing and entertaining walk with pictures, music and fountains of mineral water taps that you can stop and drink, but it is a series of elevators and many turns that you need to navigate. Also the breakfast was great. Things to improve. The lady at the reception Olga needs to loose her attitude and listen more carefully to what the customer is saying and asking as well as give her responses in a more polite and respectful manner. There were other staff who did great job in assisting us with some issues we had but I am sorry that because of Olga I cannot give the reception a higher valuation. Our check-in took 1.5hrs mainly because they were changing the door lock system, and at the end we were still given the wrong keys. When we entered the room there was some wood dust on the floor from the drilling they did to install the new locks. The car parking is confusing with different levels and elevators, they should specifically take the client to the parking and show which elevator goes where, otherwise the client needs to wander around and look for himself. Overall they should really explain the layout of the hotel property at the check in.
Janis, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

11-night trip
Verified Expedia guest review