At Serenade All Suites - Adults Only Resort, you'll be within a 10-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 5 restaurants. Other highlights at this luxurious property include 3 outdoor pools, a beach bar and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Land activities
Fitness facilities
Languages
English, Spanish
At a glance
Hotel size
325 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 5 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free covered on-site self-parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
5 restaurants
4 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
What to do
On the beach
Free beach club
Fitness classes
Pilates classes
Yoga classes
Snorkelling nearby
Services
24-hour front desk
Dry cleaning/laundry services
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Fitness centre
3 outdoor pools
Full-service spa
Massage/treatment rooms
Outdoor furniture
Accessibility
Lift
Tile flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Furnished balcony/patio
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Serene Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property
Frequently asked questions
Does Serenade All Suites - Adults Only Resort offer free cancellation for a full refund?
Yes, Serenade All Suites - Adults Only Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serenade All Suites - Adults Only Resort?
Yes, there are 3 outdoor pools.
Are pets allowed at Serenade All Suites - Adults Only Resort?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 5 kg per pet. There's a charge of USD 100 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Serenade All Suites - Adults Only Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Serenade All Suites - Adults Only Resort?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at Serenade All Suites - Adults Only Resort?
No, this property doesn't have a casino, but Casino Avalon Princess (16-min drive) is nearby.
What is there to do at Serenade All Suites - Adults Only Resort and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Serenade All Suites - Adults Only Resort also has 4 bars and a fitness centre, as well as spa services.
Are there restaurants at or near Serenade All Suites - Adults Only Resort?
Yes, there are 5 on-site restaurants.
Does Serenade All Suites - Adults Only Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Serenade All Suites - Adults Only Resort like?
Serenade All Suites - Adults Only Resort is located a short 3-minute walk from Cabeza de Toro Beach.
Serenade All Suites - Adults Only Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
25 Dec 2024
Serenade all suited adults only rebiee
Overall, hotel is OK. Our room was clean enough. Unfortunately pillows are not comfortable at all and bad was not so comfy too. No full size mirror in the room. No great service at the restaurants and in buffets. Very poor choices of meat and fish, the veggies and fruits choices are good. No activities at the beach on adults section, the entertainment was not great. You are not getting good services at the beach bar if you are not giving a tip.
Oleg
Oleg, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2024
Kendra
Kendra, 3-night trip
Verified Hotels.com guest review
4/10 Fair
11 Dec 2024
Birthday trip
Firstly, the resort is new and very clean very well kept. I’ve been to Punta Cana numerous times but this is the first and more than likely the last stay at The Serenade. The food was not good at all and we weren’t able to book the steak house during our 4 night stay because they were all booked and only open on Friday and Saturday. It was very clear that most of the staff did NOT want to be there. Most had bad attitudes and were not friendly especially the bartenders. They(bartenders) talked about us in front of us not realizing we understood some of what they were saying. The nightly shows/entertainment were maybe an hour long and after that, everything(the resort) was dead. I will definitely stay somewhere else next time until they can work out the kinks.
sokhom
sokhom, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Couple Getaway
The staff and cleanliness of the rooms/hotel was great! The food options really didn't change much daily. In our room the power went out at least once daily. I don't know if it was a power trip. But overall good.
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Wonderful Stay
Clean rooms; beautiful property. Adult side gives access to main side. Club is located on property. Food was good - a-lot of options to pick from. Staff friendly and helpful.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Ana
Ana, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Christine
Christine, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Isabella
Isabella, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Sept 2024
For a newly opened property I was surprised with the not so cleanliness of the room. I found hair on the bed and the bathroom seat had a piece of hair on it too. The walls were stained with red dye not sure if it’s blood or anything. However, the resort overall is good. Love that it was kinda quiet and not much people at the pool area. The family side def had more people. The drinks are sooooo good ! The food was meh
Ella Li
Ella Li, 3-night trip with friends
Verified Expedia guest review
6/10 Good
27 Sept 2024
Good food
Riva Maelielle
Riva Maelielle, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
We had an excellent stay here. The staff were friendly, and always welcoming. My only issue was their towels at the pool were pretty worn out. For a resort that beautiful, y’all should find better towels.
Bai Cherno
Bai Cherno, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
We had a lovely time at this all inclusive resort
melissa
melissa, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
I have a wonderful time! I was by myself, and really enjoyed it!
Fernanda Teodoro da
Fernanda Teodoro da, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Bridgette
Bridgette, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Sean
Sean, 6-night trip
Verified Orbitz guest review
10/10 Exceptional
26 Sept 2024
Vary nice place and the food was excellent. Quiet not a party atmosphere, very relaxing. Staff was fantastic and always looking to take care of guest. We will be going back to serenade all suite again!
Dustin
Dustin, 8-night family trip
Verified Expedia guest review
8/10 Very good
26 Sept 2024
Martiera
Martiera, 5-night trip
Verified Expedia guest review
8/10 Very good
26 Sept 2024
Okay
jason
jason, 3-night trip
Verified Expedia guest review
8/10 Very good
25 Sept 2024
We had a wonderful time. My fiance and I celebrated his birthday at Serenade All Suite resort. We booked via Expedia which turned out to be more affordable. We loved the staff and how helpful they were. Especially the bartenders at the swim up bar. The food was great. The drinks were so/so but mainly because of the type of liquor. They were well made just not as tasteful. The room seemed to have some wear and tear which was surprising because the resort is less than a year old. Aside from that the actual resort is gorgeous and has a beautiful aesthetic. It gave a very luxurious feel. Our favorite restaurant was the steakhouse. We also reserved massages at the spa which were amazing.
I coordinated pickup/drop off service from the airport to resort via JetBlue and it was affordable and safe.
Make sure to reserve the restaurants that you want to go to upon check in.
A lot of the staff stood out to us and truly deserve promotions such as Thais, Jose, and Wilner. There were many others but I couldn’t grab the names.
The only experience I was disappointed in was the way we were treated at a certain point of the trip. We were offered $50 off of spa services if we toured the family side of the resort. The tour ended up not being a tour but an opportunity to sell us a package/annual membership. We spent 3 hours being asked 1000 questions and had a very awkward experience with the staff of xpand or expo? I am not sure the exact name of the company.
Christina Marie
Christina Marie, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
Great place to get away and definitely worth the money!
Adrian Justin
Adrian Justin, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
Was a great stay. We really enjoyed everything. The food cause use some seasoning but overall we had a great experience. We will definitely be back
Leticia
Leticia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
The resort was excellent. Sophisticated and very chic! We loved the different dining options. Claudio was our butler and he was axing! Great service.
Giselle
Giselle, 3-night romance trip
Verified Expedia guest review
6/10 Good
25 Sept 2024
The hotel property is very beautiful and modern. The pools and beach were clean. But the service and the food was horrible tasting and limited. My room had dirty sheets upon arrival and the room was extremely cold i couldn’t control my temperature. Johan helped me anytime with all the issues I had and made my trip alot better. But the staff needs to be trained better, they bring the value down of the hotel. Looks like a 5 star hotel but I would personally rate it a 3.