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Hotel Palace Guayaquil

4.0 star property
Downtown Guayaquil hotel with restaurant and conference centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palace Guayaquil

Lobby
Front of property
32-inch LCD TV with digital channels, TV
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby sitting area
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Airport transfer
  • Gym
  • Connecting rooms available
  • Non-smoking
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is AU$104
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

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Pool
Free breakfast
Spa
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9.2 out of 10, Wonderful, (804)
The price is AU$146
includes taxes & fees
2 Dec - 3 Dec
Grand Hotel Guayaquil, Ascend Hotel Collection
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About the area

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110

What's nearby

  • San Francisco Square - 2 min walk - 0.2 km
  • Malecon 2000 - 3 min walk - 0.3 km
  • Santa Ana Hill - 4 min drive - 2.1 km
  • San Marino Mall - 6 min drive - 4.4 km
  • U.S. Consulate General - 10 min drive - 7.0 km

Getting around

  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 9 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Wendy's 9 de Octubre - ‬3 min walk
  • ‪Pasteles & Compañía - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Le Croissant - ‬3 min walk

About this property

Hotel Palace Guayaquil

Hotel Palace Guayaquil is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Palace Restaurante, which serves breakfast, lunch and dinner. Also, this hotel is within a short drive of U.S. Consulate General. Fellow travellers say good things about the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 95 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 5.00 km*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1722 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1958
  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Palace Restaurante – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 12 for children
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle (return. Maximum occupancy 4)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 36.6 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Does Hotel Palace Guayaquil offer free cancellation for a full refund?
Yes, Hotel Palace Guayaquil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palace Guayaquil?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palace Guayaquil?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Palace Guayaquil?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle return.
What are the check-in and check-out times at Hotel Palace Guayaquil?
Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Palace Guayaquil and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Palace Guayaquil?
Yes, there's an on-site restaurant, Palace Restaurante.
What's the area around Hotel Palace Guayaquil like?
Hotel Palace Guayaquil is in Downtown Guayaquil, a short 9-minute drive from Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) and 3 minutes' walk from Malecon 2000. Travellers say that this hotel is in a good location.

Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Hugo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hugo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Samuel, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Love the cleanness, quiet, good service, if i have to mention one thing is that my luggage was not brought up by a bell boy i my self took them with me. Full service not so much.
Fausto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hugo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hugo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel
The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Hugo, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Samuel, 7-night trip
Verified Expedia guest review

8/10 Very good

It was ok
ines, 2-night family trip
Verified Expedia guest review

6/10 Good

There are very good reasons why nobody visits this country. Worst nightmare
Ed, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ANDYI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Center the city easy access ti everywhere Close to the malecon
Oscar E, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have been staying in Hotel Palace for years and always come back. Rooms are clean and spacious, breakfast is included and is very good!! Hotel is very central to many things downtown, location is great! The staff is VERY NICE, I assure you that you will not find better and nicer staff anywhere else! Christian in reception is the BEST! You will feel at home at this hotel!
Stephen, 3-night trip
Verified Expedia guest review

8/10 Very good

Overall good experience. Staff very attentive and professional. I would stay there again.
James G, 9-night business trip
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and i loved their services. They are unique because you feel at home.
Mara, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I don’t want to review this property
Bethany, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Really good hotel. Staff are brilliant
Rob, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mi estadía en el hotel fue de 16 días, todo fue muy bueno, la limpieza, todos los empleados fueron muy amables, la comida tanto del hotel como la del área es muy buena, la cama son bien cómodas, servicio en recepción muy bueno. Lo que no me gustó fue que la caja de seguridad la tienen en recepción y es muy inconveniente.
Yomaira, 15-night trip
Verified Expedia guest review

10/10 Exceptional

Bethany, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was an old hotel but renovated . They need larger and smart TV's. The gym was just a treadmill, elliptical and a total body machine. Didn't get, my free upgrade. It's downtown so the neighborhood is not the safest at night but the staff are amazing. The hotel smelt great. Tips for coffee makers to be placed in rooms and for cookies to be included at the coffee station downstairs...oh and have tea as an option there as well.
DEVRON, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very attentive staff
Nanssy, 6-night family trip
Verified Expedia guest review

8/10 Very good

You need more tv channels in English. Brochures for places to visit. Everyone was really nice and friendly.
Samuel, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Home comfort in downtown Guayaquil
Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.
Simon Boliver park two blocks away
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Attentive service
Nanssy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and staff members
From check-in to check-out the staff members were friendly and informative all the time. The location is good if you want to inmerse yourself into the downtown area. We have a great time in Guayaquil and its surroundings.
Ana, 3-night trip
Verified Hotels.com guest review