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Phulay Bay, a Ritz-Carlton Reserve

5.0 star property
Krabi beach hotel with spa, free beach shuttle
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Yoga
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Villa, 1 Bedroom, Ocean View | Beach

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Non-smoking
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
The price is AU$1,592
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Beach

Villa, 1 Bedroom, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 210 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Villa, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 360 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 450 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • 190 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Sea View

Villa, 1 Bedroom, Sea View

Villa, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 360 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

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The price is AU$1,334
includes taxes & fees
11 Jan - 12 Jan
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About the area

Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180

What's nearby

  • Tubkaek Beach - 8 min walk
  • Hong Island - 14 min walk
  • Khlong Muang Beach - 11 min drive
  • Nopparat Thara Beach - 21 min drive
  • Ao Nang Beach - 28 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 59 min drive
  • Phuket (HKT-Phuket Intl.) - 141 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Naga Kitchen - ‬19 min walk
  • ‪Mangosteen's - ‬6 min drive
  • ‪Dusit Thani Club Lounge - ‬6 min drive
  • ‪Saffron - ‬2 min drive
  • ‪Explorer Lobby Lounge - ‬5 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

At Phulay Bay, a Ritz-Carlton Reserve, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll be within a 15-minute drive of Khlong Muang Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mediterranean cuisine, Jampoon Restaurant is one of 5 restaurants and 2 bars/lounges. A free kid's club, a beach bar and a 24-hour health club are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

At a glance

Hotel size

  • 54 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Helicopter/aeroplane tours
  • Kayaking
  • Sailing
  • Boat tours
  • Snorkelling
  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 54 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour health club
  • Adjacent to a golf course
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Lever door handles

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Phulay Bay Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jampoon Restaurant – This restaurant specialises in Mediterranean cuisine.
Lae Lay Pavilion – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Open daily.
Sri Trang – This restaurant specialises in Thai cuisine. Open daily.
Dining Beyond – This theme restaurant only serves dinner. Open daily.
Chomtawan – This beachfront bar serves lunch and dinner. Open daily.

Awards and affiliations

Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveller Hot List.

Fees & policies

Refundable deposits

  • Deposit: THB 3000.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: THB 32956
  • New Year's Eve (31 December) gala dinner per child: THB 14124 (from 7 to 14 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 1413 for adults and THB 707 for children
  • Airport shuttle service is offered for an extra charge of THB 3884 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 4155.0 per night
  • Airport shuttle for children between the ages of 4 and 11 costs THB 3884 (one way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

Does Phulay Bay, a Ritz-Carlton Reserve offer free cancellation for a full refund?
Yes, Phulay Bay, a Ritz-Carlton Reserve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Phulay Bay, a Ritz-Carlton Reserve?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Phulay Bay, a Ritz-Carlton Reserve?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Phulay Bay, a Ritz-Carlton Reserve?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Phulay Bay, a Ritz-Carlton Reserve?
Yes, an airport shuttle is available. The charge is THB 3884 per vehicle one-way.
What are the check-in and check-out times at Phulay Bay, a Ritz-Carlton Reserve?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Phulay Bay, a Ritz-Carlton Reserve and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes fitness classes, helicopter/aeroplane tours and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Phulay Bay, a Ritz-Carlton Reserve also has 2 bars, a 24-hour health club and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Phulay Bay, a Ritz-Carlton Reserve?
Yes, there are 5 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and ocean views.
Does Phulay Bay, a Ritz-Carlton Reserve have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Phulay Bay, a Ritz-Carlton Reserve have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Phulay Bay, a Ritz-Carlton Reserve like?
Phulay Bay, a Ritz-Carlton Reserve is a short 8-minute walk from Tubkaek Beach and 14 minutes' walk from Hong Island.

Phulay Bay, a Ritz-Carlton Reserve Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing staff and location. This is a must see for travelers
SAUL, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Medha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best resort in Asia!
An amazing and magical experience for the entire family. ❤️
Christina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Moh', 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaime, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Shannon, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
Eric Michael, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back
Verified Expedia guest review

10/10 Exceptional

Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
INNA, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Sujata, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Ata, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Service and the stuff amazing and the hotel activities is excellent
Noof, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Grainne Mary, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!
Lindsay, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
armen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible 5 star property . One of the best in the world
David, 4-night trip
Verified Expedia guest review

10/10 Exceptional

matan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

As always, impeccable service, beautiful scenery and amazing dining options.
Michelle, 4-night family trip
Verified Expedia guest review