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citizenM Chicago Downtown

4.0 star property
Hotel with restaurant, near Michigan Avenue
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Property entrance
Terrace/patio
Room, 1 King Bed, City View | View from room
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Gym
  • 24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
The price is AU$186
includes taxes & fees
5 Feb - 6 Feb

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

L7 Chicago by LOTTE

Pet-friendly
Parking available
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1556)
The price is AU$299
includes taxes & fees
2 Feb - 3 Feb
L7 Chicago by LOTTE
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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Navy Pier - 4 min drive

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare International Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 14 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 6 min walk

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

You'll be in a fantastic location at citizenM Chicago Downtown, only a five-minute walk from Michigan Avenue and Chicago Riverwalk. Guests can visit the fitness centre for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch and dinner. Also, Millennium Park and Chicago Theatre are within a short 10-minute walk. The comfortable beds and helpful staff get great marks from fellow travellers. The property is only a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 280 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness centre
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Closed-captioned TV
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

CanteenM - open 24/7 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.00 per person
  • Late checkout can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Does citizenM Chicago Downtown offer free cancellation for a full refund?
Yes, citizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Chicago Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Chicago Downtown?
Sorry, there's no on-site parking at citizenM Chicago Downtown.
What are the check-in and check-out times at citizenM Chicago Downtown?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at citizenM Chicago Downtown?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (10-min walk) is nearby.
What is there to do at citizenM Chicago Downtown and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near citizenM Chicago Downtown?
Yes, CanteenM - open 24/7 offers international cuisine.
What's the area around citizenM Chicago Downtown like?
CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Millennium Park. Travellers say that the local area is very central perfect for sightseeing.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Couples retreat
A very good experience. The vibes was immaculate.
Orlando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 2-night trip
Verified Hotels.com guest review

2/10 Poor

As I checked into my room, there were dirty towels in my room, the towels in the bathroom were dirty but folded as if they are fresh ones. One of the worst stays in a hotel in three decades of my traveling experiences.
Joona, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mckenzie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loveddd it here. I had an amazing view, the interior design was off the hook, it was close to everything i needed. It smelled good inside and everything was clean. 10/10 deff coming back for sure.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Billy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Maurice, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonthana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cortez, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robyne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yesli, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sidhartha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Emily, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madeline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel/location
I loved my stay here. The design of the room was great. Would perhaps be slightly cramped for two people but perfect for one person or a couple (that really loves each other 😂). Great location being so close to downtown. Close walking distance from Millenium station if you take the train into the city like me. Of course very close to the subway and bus for local travel. Loved having the iPad that controls everything. Will def be back.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lemond, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Great, different concept but incredibly
Ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel , perfect location
The room was compact but very comfortable, huge common areas and welcoming staff
Sara, 4-night trip
Verified Hotels.com guest review