6/10 Good
29 Dec 2024
Think Holiday Inn with a pool.
On arrival, multiple Smokers at entrance was not pleasant despite the ‘no smoking’ sign - however the hotel had provided an ash try, which didn’t help discourage them.
The Email via hotels dot com prior to arrival were out of date (Covid restrictions related) and email address missing.
No fridge in room, No AC, No safe, No coffee maker (just a kettle).
Damp (paint bubbling) on wall and ceiling.
Torn curtain net.
Flies in light fiitting in room.
Hairdryer was stuck in drawer a had to virtually dismantle drawer to remove it.
Pool booking system would be good as was far too busy at times.
No pastries on first day at Breakfast.
Good WiFi, Staff were very good.
Good size TV in room with Netflix app - Fire stick is good idea if you have one.
Good location if you need to be within 25 minutes of Belfast. The Galgorm is also a 4 star Hotel but is 1000% better.
Some relatively simple maintenance in the room would have made this review much better.
Paul
Paul, 2-night family trip
Verified Hotels.com guest review
