Grapevine Historic Main Street District - 5 min drive - 5.2 km
Great Wolf Lodge Waterpark - 8 min drive - 7.7 km
Gaylord Texan Convention Center - 8 min drive - 7.9 km
Grapevine Mills Mall - 11 min drive - 10.4 km
Getting around
Dallas-Fort Worth International Airport (DFW) - 11 min drive
Love Field Airport (DAL) - 32 min drive
Centreport Station - 15 min drive
Hurst-Bell Station - 18 min drive
West Irving Station - 18 min drive
Free local area shuttle
Restaurants
The Cheesecake Factory - 2 min walk
Starbucks - 6 min walk
Chuy's - 9 min walk
Moxie's Grill & Bar - 6 min walk
Shake Shack - 8 min walk
About this property
Hilton Dallas/Southlake Town Square
At Hilton Dallas/Southlake Town Square, you'll be within a 15-minute drive of Gaylord Texan Convention Center and Grapevine Mills Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Copelands of New Orleans, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a terrace are other highlights. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
248 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, up to 34 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 10.00 per day; includes in/out privileges)
On-site valet parking (USD 20.00 per day)
Wheelchair-accessible parking and van parking on site
Off-site
Free area shuttle within 3 mi
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service
Travelling with children
Free local shuttle
Children's menu
What to do
Shopping
Access to nearby health club
Horse riding nearby
Working away
24-hour business centre
17 meeting rooms
Computer station
Conference centre (20000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Television in common areas
Fitness centre
An outdoor pool
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Champagne service
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Copelands of New Orleans – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Coffee Spot – This coffee shop serves breakfast and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
0.53 per cent destination fee will be charged
Optional extras
Full breakfast is offered for an extra charge of approximately USD 9.95 to 14.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of USD 100.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Parking
Self-parking costs USD 10.00 per day with in/out privileges
Valet parking costs USD 20.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Dallas/Southlake Town Square
Hilton Hotel Dallas/Southlake Town Square
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Square Hotel
Hilton Dallas/Southlake Square
Hilton DallasSouthlake Square
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Town Square Southlake
Hilton Dallas/Southlake Town Square Hotel Southlake
Frequently asked questions
Does Hilton Dallas/Southlake Town Square offer free cancellation for a full refund?
Yes, Hilton Dallas/Southlake Town Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Dallas/Southlake Town Square?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Dallas/Southlake Town Square?
Yes, cats and dogs are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Dallas/Southlake Town Square?
Yes. Self-parking costs USD 10.00 per day. Valet parking costs USD 20.00 per day.
What are the check-in and check-out times at Hilton Dallas/Southlake Town Square?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 100.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Dallas/Southlake Town Square and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Hilton Dallas/Southlake Town Square also has access to a nearby health club.
Are there restaurants at or near Hilton Dallas/Southlake Town Square?
Yes, Copelands of New Orleans offers American cuisine.
What's the area around Hilton Dallas/Southlake Town Square like?
Hilton Dallas/Southlake Town Square is in the heart of Southlake, a short 1-minute walk from Southlake Town Square and 18 minutes' walk from Farpointe Cellar Wine Emporium. Travellers say that the area is walkable and good for shopping.
Hilton Dallas/Southlake Town Square Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
margaret
margaret, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Perfect Southlake hotel
This is an amazing hotel with an awesome staff. The property is beautiful and located in such a great place. Convenient to everything. When the staff found out we were celebrating a birthday, they filled our daughter’s room with balloons.
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Great Location and excellent service!
Great location! Beautiful hotel and excellent service! Will stay again!
Cindy
Cindy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Great spot!
All of the staff was so friendly! Even during the start of the busy holiday season. It is also an excellent location with lots of shops and restaurants within walking distance.
Tonya
Tonya, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Nov 2024
Katreana
Katreana, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Nov 2024
Probably Won't be Back
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Frank
Frank, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Maddalena
Maddalena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Wonderful hotel and staff. Will stay again.
Brittney
Brittney, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Consistently clean and great location
Great stay at one of our favorites: great location and lots of available shops and restaurants. Friendly staff and atmosphere. Always clean and updated.
Teresa
Teresa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Julio
Julio, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Service needs improvement
Nice hotel. Amazing location with shops and eateries nearby. Safe to walk around at night. I find the hotel is lacking in service, it does not give extra bottled waters other than the daily 2 bottles provided in room. The not very friendly front desk will say they ran out of it and ask you to buy from the store in the hotel.. Moved from another hotel nearby (branding on par with this, starts with M) and that hotel give out extra bottled waters for free!! The hotel also threw away my plastic packaging which I left in my room (on a desk) and it was thrown away thinking it was rubbish! I need that plastic packaging to keep my item. Seriously, aren't the cleaners job just to clean and clear the rubbish bin and not touch anything else in the room!?!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Great hotel and great location
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Charles
Charles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Mary Ann
Mary Ann, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
All was good.
Paul
Paul, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
29 Sept 2024
Due to limited room availability for the days of my trip, I had to book a 1-Bedroom Suite.
Upon arrival, I was extremely disappointed by paying the additional cost for the room because it wasn’t worth it.
The suite was quite large but had an odd layout and looked like half the furniture was missing.
The sink vanities and the shower had issues with proper drainage. There were no hooks or towel bars by the shower. There was no full size mirror anyone in the suite.
Lastly, while the suite description promised a “view”, what we were looking was the mechanical equipment and parking below.
Miriam
Miriam, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Curtis
Curtis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Maria
Maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sept 2024
Alberto
Alberto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Teresa R
Teresa R, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 Sept 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Through the photos I saw, I didn’t expect it’s beside shopping strips and walkable restaurants. I love the pet treatment. The staffs are attentive and nice. Rooms are cozy and quiet. Will definitely come back again.