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The Umstead Hotel and Spa

5.0 star property
Luxury resort in Cary with spa and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Umstead Hotel and Spa

Sauna, hot tub, steam room, body treatments, aromatherapy
Seasonal outdoor pool
Lounge
Reception
Executive Suite, Balcony, Lake View
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet-friendly
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
The price is AU$741
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Spa Level)

Highlights

Patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Signature)

Flat-screen TV, DVD player, iPod dock

Suite (Signature)

Highlights

Patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 100 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible (Spa Level)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Governors)

Flat-screen TV, DVD player, iPod dock

Suite (Governors)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Balcony, Lake View

Executive Suite, Balcony, Lake View | Living area

Executive Suite, Balcony, Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
  • 86 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Similar properties

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Free parking
Free WiFi
Restaurant
Connecting rooms available
9.4 out of 10, Exceptional, (623)
The price is AU$340
includes taxes & fees
26 Dec - 27 Dec
The Mayton
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About the area

Map
100 Woodland Pond Dr, Cary, NC, 27513

What's nearby

  • The Umstead Spa - 1 min walk - 0.1 km
  • William B. Umstead State Park - 11 min walk - 1.0 km
  • North Carolina State Fairgrounds - 6 min drive - 6.9 km
  • PNC Arena - 6 min drive - 6.4 km
  • Crabtree Valley Mall - 10 min drive - 11.0 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 8 min drive
  • Cary Station - 6 min drive
  • Raleigh Union Station - 13 min drive
  • Durham Station - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Rally Point Sport Grill - ‬9 min walk
  • ‪Big Easy - ‬5 min drive
  • ‪KFC - ‬4 min drive

About this property

The Umstead Hotel and Spa

When you stay at The Umstead Hotel and Spa, you'll be within a 10-minute drive of North Carolina State Fairgrounds and North Carolina State University. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and American cuisine is served at Herons, which is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include a poolside bar, a fitness centre and a seasonal outdoor pool. Fellow travellers say good things about the room service and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 150 units

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 14.00 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

What to do

  • Yoga classes
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Herons – This fine-dining restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 200 per accommodation, per stay

Parking

  • Valet parking costs USD 14.00 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

Frequently asked questions

Does The Umstead Hotel and Spa offer free cancellation for a full refund?
Yes, The Umstead Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Umstead Hotel and Spa?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Umstead Hotel and Spa?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 200 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Umstead Hotel and Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at The Umstead Hotel and Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at The Umstead Hotel and Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. The Umstead Hotel and Spa also has spa services and a garden.
Are there restaurants at or near The Umstead Hotel and Spa?
Yes, Herons offers American cuisine.
Does The Umstead Hotel and Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Umstead Hotel and Spa like?
The Umstead Hotel and Spa is a short 1-minute walk from The Umstead Spa and 11 minutes' walk from William B. Umstead State Park.

The Umstead Hotel and Spa Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

harold, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best in NC
A great hotel, located close to the woods Kept in pristine condition
Tuvia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Conrad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel Ive staying in the USA. Definately a 5-6 establishment. Be sure to splurge on the spa, pool and herons restaruant if you stay here.
Lou, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dishonest staff, terrible service, uninviting rooms, a mediocre restaurant, a poorly managed bar, lousy upkeep, and a dull ambiance. We stayed at The Umstead Hotel ($800/night room), and the experience was far below what I expected for that price. The room was small and uncomfortable, and the balcony was no better—cramped and not conducive to relaxation. The service was abysmal. We had to wait an excessive amount of time just to get someone to take our order, and when they finally did, they refused to bring us coffee at certain tables. We waited forever for our food, which was frustrating and unacceptable. The restaurant was a letdown. The food okay, nothing special considering the high prices, but the desserts were terrible. Only the sundae was edible; any other dessert we tried tasted sour and bad. We ended up leaving most of them uneaten. The gallery was in terrible condition—dusty, dirty, with large cobwebs and bugs everywhere. It was unsettling, far from the clean, luxurious environment you'd expect. The bar experience was equally disappointing. We sat in the gallery of the bar and were completely unattended for over 90 min. When we finally decided to go inside to get a beer, they refused to serve us because they were closing. This was incredibly frustrating and not what you'd expect from a so-called luxury hotel. To add, I accidentally left a $40 charger in the room; after calling several times it was clear it was stolen and they don't keep track of their staff.
Natalia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was the best experience I have ever had at a hotel. The staff was top notch and their attention to service was incredible.
Anne Margaret, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We always love our stays here and it was the perfect place to stay on the first night of our honeymoon. The staff were so kind in congratulating us and made our stay extra special!
Emily, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

SUPERB… best spa resort I’ve ever stayed at… the whole staff knew we were there for our anniversary and went out of their way to make the weekend special. It’s the attention to detail and the elegance of the hotel itself that make it so extraordinary. Herons restaurant serves Michelin star caliber food in a beautiful dining room… cannot rave enough about the food. Our Twins Falls Couples massage was incredible and the spa world class. I cannot recommend this place enough. Look no further… this is it!
Carlos, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rachel, 1-night family trip
Verified Expedia guest review

8/10 Very good

3 Star Customer Service
Beautiful building. Beautiful room. The front desk receptionist was never there. Felt like a ghost town. We waited 15-20 minutes for a receptionist to show up upon check in. Another couple ahead of us was waiting before us and finally left the reception desk. We noticed the 4 days that we were there that the reception desk was MiA most of the time. The bell men were awkward and young. Had complimentary valet parking but bell men said that’s not a thing.
Ben, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Umstead Hotel is a 5-star hotel beyond compare. We stayed for a birthday and there was an amenity and birthday card in our room when we arrived. They specialize in exquisite service. The hotel and properties are both beautiful and immaculate. We love the pool and the spa is one of the best ever. We will return again!
Lisa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nassim, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Living my best life in Raleigh North Carolina
I was more than surprised 😲. Everything was beyond expectations. Staff gets a grade 100, pool, dinning, restaurant, reception desk, concierge and the hostess! Dinner at the Herion was amazing and they explained every dish as well as accommodate some dietary restrictions. If you’re in the Raleigh area choose this hotel and spa. Except no substitute!!! You want be disappointed….
dwight, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Everything about it was amazing
Kahlea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

STEVE, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Thomas, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Allison, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Phenomenal. Proposed to my girlfriend after brunch and planned a staycation. The service provided to help make this big day extra special was fantastic. Staff did such a great job helping us celebrate and the concierge service provided by Claire, Josh, and Debra to assist with the special day was more than I could ask for.
Hayden, 1-night trip
Verified Expedia guest review