Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
What's nearby
CAS Visa USA - 11 min walk
Plaza Rio Commercial Center - 14 min walk
Centro Cultural Tijuana - 18 min walk
San Ysidro Border Crossing - 4 min drive
Estadio Caliente - 4 min drive
Getting around
Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 13 min drive
San Diego, CA (MYF-Montgomery Field) - 35 min drive
San Diego, CA (SAN-San Diego Intl.) - 37 min drive
San Diego, CA (SEE-Gillespie Field) - 46 min drive
San Diego Santa Fe Depot - 20 min drive
Free airport shuttle
Beach shuttle (surcharge)
Restaurants
Tacos las 3 Salsas - 2 min walk
Barbas Cakes & Coffee - 4 min walk
Public House Tj - 3 min walk
Dolce Salato - 4 min walk
Restaurant Mexicano - 1 min walk
About this property
Hotel Palacio Azteca
Located just 4.4 mi (7.1 km) from the airport, Hotel Palacio Azteca offers a free shuttle (available 24 hours). Guests indulge in hot stone massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
201 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free secured, uncovered on-site self-parking
Free secured, covered on-site valet parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle on request (available 24 hours a day)*
Off-site
Beach shuttle*
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Beach shuttle (surcharge)
Working away
24-hour business centre
7 meeting rooms
Computer station
Conference centre (5000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Beach shuttle (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Spa services
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages.
Dining
Ixchel Restaurant – On-site buffet restaurant.
Fees & policies
Optional extras
Beach shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the reservation must match the name on the guest's photo identification provided at check-in.
Also known as
Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana
Frequently asked questions
Does Hotel Palacio Azteca offer free cancellation for a full refund?
Yes, Hotel Palacio Azteca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palacio Azteca?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Palacio Azteca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Palacio Azteca?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Palacio Azteca?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Palacio Azteca?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Palacio Azteca?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (3-min drive) and Caliente Casino (9-min drive) are both nearby.
What is there to do at Hotel Palacio Azteca and nearby?
Hotel Palacio Azteca has an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Hotel Palacio Azteca?
Yes, there's an on-site restaurant, Ixchel Restaurant.
What's the area around Hotel Palacio Azteca like?
Hotel Palacio Azteca is a short 11-minute walk from CAS Visa USA and 14 minutes' walk from Plaza Rio Commercial Center.
Hotel Palacio Azteca Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Poor
14 Jan 2025
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 Jan 2025
The room was amazing. I was not so impressed with the cleanliness and service at the restaurant for breakfast.
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
2/10 Poor
27 Nov 2024
Leslie
Leslie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Nov 2024
The front desk service not friendly at all they said free buffet and they try to charge you they don’t explain what kind of breakfast the service in the restaurant not so good
Juana
Juana, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2024
Gross
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Larry
Larry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Larry
Larry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
cesar
cesar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Staff was very friendly and helpful. They allowed my family to come visit and hang out at the pool site without charging. We had a great time!
Sofia
Sofia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Very nice hotel super clean good service
Andres
Andres, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Excellent customer service, the restaurant food is top quality with tables next to the pool. Overall was an excellent experience
Julio
Julio, 3-night family trip
Verified Expedia guest review
8/10 Very good
5 Oct 2024
Not enough inside parcking.
MARTIN
MARTIN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2024
Luz e
Luz e, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Sept 2024
Omar the manager was just excellent- everyone at the hotel was. Beto the valet was super kind in taking care of my car.
Jimmy
Jimmy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
The hotel was very nice very clean safe and the stuff it was very nice
Ana
Ana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
Great bar!
Edward
Edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
JORGE
JORGE, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Sept 2024
Norma
Norma, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Blessed
It's was good ... they take care of you like a mom take care of her little kids ... they treat you good and make sure you have everything you need to have a good stay
Eugenio
Eugenio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
I had a great stay! Staff is always nice. I have an issue with my toilet. << I was fixed fast. The hotel was very clean. I started stay there a while back. I love the location. Many walkable locations. Safe.