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Hotel Palacio Azteca

3.5 star property
Family-friendly hotel with outdoor pool, near Plaza Rio Commercial Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Point of interest
Point of interest
Point of interest
Lobby
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Airport transfer
  • Pool
  • Spa
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Room service
  • Spa services
  • In-room childcare
  • 24-hour business center
  • Conference center
  • 7 meeting rooms
  • Beach shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The price is $97
includes taxes & fees
$86 per night
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Jacuzzi

In-room safe, desk, blackout drapes, iron/ironing board

Master Suite with Jacuzzi

Highlights

Private spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 646 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Cable channels
  • 646 sq ft
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

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The price is $122
includes taxes & fees
$108 per night
Dec 12 - Dec 13
Grand Hotel Tijuana
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About the neighborhood

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400

What's nearby

  • CAS Visa USA - 11 min walk - 0.9 km
  • Plaza Rio Commercial Center - 14 min walk - 1.2 km
  • Centro Cultural Tijuana - 18 min walk - 1.5 km
  • San Ysidro Border Crossing - 4 min drive - 3.9 km
  • Estadio Caliente - 4 min drive - 4.1 km

Getting around

  • Tijuana Intl. Airport (TIJ) - 13 min drive
  • San Diego, CA (MYF-Montgomery Field) - 35 min drive
  • San Diego Intl. Airport (SAN) - 37 min drive
  • San Diego, CA (SEE-Gillespie Field) - 46 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Free airport shuttle
  • Beach shuttle (surcharge)

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Located just 4.4 mi (7.1 km) from the airport, Hotel Palacio Azteca offers a free shuttle (available 24 hours). Guests indulge in hot stone massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 201 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Dining

Ixchel Restaurant - Onsite buffet restaurant.

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the reservation must match the name on the guest's photo identification provided at check-in.

Also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Does Hotel Palacio Azteca offer free cancellation for a full refund?
Yes, Hotel Palacio Azteca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palacio Azteca?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Palacio Azteca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Palacio Azteca?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Palacio Azteca?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Palacio Azteca?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Palacio Azteca?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (3-min drive) and Caliente Casino (9-min drive) are both nearby.
What is there to do at Hotel Palacio Azteca and nearby?
Hotel Palacio Azteca has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Hotel Palacio Azteca?
Yes, there's an onsite restaurant, Ixchel Restaurant.
What's the area around Hotel Palacio Azteca like?
Hotel Palacio Azteca is a short 11-minute walk from CAS Visa USA and 14 minutes' walk from Plaza Rio Commercial Center.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Leslie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The front desk service not friendly at all they said free buffet and they try to charge you they don’t explain what kind of breakfast the service in the restaurant not so good
Juana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gross
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Blessed
It's was good ... they take care of you like a mom take care of her little kids ... they treat you good and make sure you have everything you need to have a good stay
Eugenio, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cuauhtemoc, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jeanette, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Magdalena, 1-night trip
Verified Expedia guest review

4/10 Fair

Reserved room for $$ paid $$$ Breakfast isn’t included
Jeffrey, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

I loved everything about it, the only thing was the free breakfasts confusion, was suppose to be free and we got charged every Time. The pool was filled with leafs when we arrived but got cleaned the next day. They have so many restaurants and good food options walking distance (for us the best restaurant was Sophia’s Italian)definitely come again
Raquel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Arnulfo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Arlene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

José Agustín, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Miriam, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Soledad, 1-night trip
Verified Hotels.com guest review

6/10 Good

Slow motion staff.
Clean, good food. Pricey food and drinks. Staff no very helpful. TV wasn’t working properly.
Javier, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Lots to do in the area, heavy car traffic so not ideal for walking but we managed to get around on foot. Lots of good food and small shops
Cesar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gr8 hotel in the Davila section of Tijuana. Staff is friendly & conscientious. Free breakfast was delicious & the buffet had options for multiple dietary needs. Thank you for a wonderful stay
Julian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Juan, 2-night trip
Verified Expedia guest review

2/10 Poor

Raffi, 1-night trip
Verified Expedia guest review

4/10 Fair

The pillows were uncomfortable to much noise
Erika, 1-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Excellent hotel, nice relaxing pool area with outdoor dining."
Reasons to Book
Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM