Several areas in the hotel were absolutely filthy. Air conditioner didn’t work properly, and according to the repair person, none of them in the entire hotel could be adjusted as to temperature. The refrigerator froze all of our food and couldn’t be adjusted. The carpet in the room where there was evening entertainment was soiled and completely worn, the chairs had stains and the tables had garbage from previous events. The pool chairs had not been cleaned in ages, and there were bird droppings on several of the lounges.
We have never been in a hotel where the manager had no interest in listening to concerns. He was rude, condescending, inconsiderate and disrespectful. Worst hotel we have ever stayed in without comparison! Unbelievably inefficient.