first of all, the advertised photo of my room is very misleading. i did not get the room as promised, and still waiting for partial refund. last time i check in the website, they still use the same photo. hotels.com need to really aware about this.1st booking with hotels.com in bali actually, we had the same situation.but the hotel change the room after that to meet the one that they advertise. but his time, he north garden hotel dont change our room to the one that they advertise and we agree to pay on. please take this seriously, or else the rest of customer will get fooled again from the promotion.
secondly, the airconditioner is not cool.changed to 1 more room, but still hot. even its in winter, even after we open the window, for some reason, u still can feel the heat.
the rest is ok.the location is great