Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
Madrid Recoletos Station - 17 min walk
Madrid (XOC-Atocha Train Station) - 20 min walk
Atocha Cercanías Station - 22 min walk
Sol Station - 2 min walk
Sevilla Station - 4 min walk
Gran Via Station - 7 min walk
Restaurants
Museo del Jamón - 1 min walk
La Carmela - 1 min walk
Lhardy - 1 min walk
Cafe & Tapas - 1 min walk
La Catedral - 1 min walk
About this property
Arc House Madrid
When you stay at Arc House Madrid , you'll be in a great location, within a short 10-minute walk of Puerta del Sol and Gran Via. Also, Plaza Mayor and Prado Museum are within a 15-minute walk. Public transportation is only a short walk: Sol Station is 2 minutes and Sevilla Station is 4 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 6:00 AM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
No alcohol allowed on site
Property amenities
Food and drink
Shared microwave
Shared fridge
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Television in common areas
Communal living room
Lockers available
Accessibility
Well-lit path to entrance
1 steps to reach property
Room amenities
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
3 bathrooms
Hairdryer (on request)
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of EUR 10
Late checkout can be arranged for an extra charge of EUR 2 (subject to availability)
Towels are available for an extra charge of EUR 3 per person, per stay (or guests may bring their own)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid
Frequently asked questions
Are pets allowed at Arc House Madrid ?
Sorry, pets aren't allowed.
Is parking offered on site at Arc House Madrid ?
Sorry, there's no on-site parking at Arc House Madrid .
What are the check-in and check-out times at Arc House Madrid ?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 2 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Arc House Madrid ?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min walk) and Casino Gran Via (7-min walk) are both nearby.
What's the area around Arc House Madrid like?
Arc House Madrid is in Madrid Centro, a short 2-minute walk from Sol Station and 7 minutes' walk from Gran Via.
Arc House Madrid Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Poor
8 Nov 2024
JACEK
JACEK, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 Aug 2024
The property never allowed me to stay they would not open the door worst experience ever
Gabriel
Gabriel, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
18 July 2024
Noisy and really bad customer/front desk service
Jorge
Jorge, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Ivan A
Ivan A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Fabiola
Fabiola, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
30 May 2024
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Zane
Zane, 1-night trip
Verified Expedia guest review
4/10 Fair
2 Apr 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
8 Mar 2024
Very bad and unprofessional service
Khalid
Verified Orbitz guest review
8/10 Very good
26 Feb 2024
Chelsea
Chelsea, 1-night trip
Verified Hotels.com guest review
2/10 Poor
18 Feb 2024
Ricardo
Ricardo, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2023
Eugenio
Eugenio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2023
Luis Eduardo
Luis Eduardo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2023
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Trent
Trent, 1-night trip
Verified Expedia guest review
8/10 Very good
18 June 2023
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Kaila
Kaila, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Luis
Luis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Joane
Joane, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
GRUPO EMPRESARIAL
GRUPO EMPRESARIAL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Buenas camas. Muy limpio ,tranquilo y una excelente atención al cliente
José Miguel
José Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
Nan-Jay
Nan-Jay, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 Aug 2024
Fatal todo
Nefasta no dejaron quedar a mi hijo por que la reserva la había hecho yo con mi tarjeta , una auténtica vergüenza. No se donde está escrito que uno no pueda reservar un hostal a nombre de otra persona. Y por parte de hotels fatal no quisieron reintegrarnos el dinero se lavan las manos y se tiran la pelota unos a otros
Mónica Patricia
Mónica Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
Si recomiendo este hotel es muy centrico
Anita
Anita, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
BRENDA
BRENDA, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 June 2024
Tsuyoshi
Tsuyoshi, 5-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Genial! Recomiendo!
Ha estado genial! Eric, nos atendió súper bien! Fue muy amable y nos trató muy bien! Sin duda volveríamos a repetir si nos atienden tan bien!
Anastasiya
Anastasiya, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
El lugar súper limpio y el personal muy amable, prácticamente un hotel. El baño fue prácticamente para nosotros solos y cuantas con resguardo de equipaje incluida en tu estancia si todavía no es tiempo de hacer check-in/out.
A unos pasos de la plaza del sol, excelente ubicación