Take in the views from the rooftop terrace when you stay at The Westin Haikou. You can indulge in deep-tissue massages, facials or aromatherapy, and 知味全日餐厅, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a fitness centre.
Languages
Chinese (Mandarin)
At a glance
Hotel size
297 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and older
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Wheelchair-accessible parking on site
On-site garage
Off-site parking within 328 ft (CNY 5 per stay)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
3 restaurants
2 bars/lounges
Coffee/tea in a common area
Private dining
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's menu
Bed rails
Working away
Business centre
7 meeting rooms
Conference space (21528 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
Television in common areas
Fitness centre
An outdoor pool
Spa services
Sauna
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Lockers available
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Closed-captioned TV
Transfer shower
Well-lit path to entrance
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Meal delivery service
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Shared accommodations
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Dining
知味全日餐厅 – This beachfront restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
中国元素中餐厅 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
扒房 – This beach restaurant only serves dinner. Open daily.
大堂吧 – On-site lobby lounge. Open daily.
Qba – On-site cocktail bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children
Children & extra beds
Rollaway beds are available for CNY 345.0 per night
Parking
Parking is available nearby and costs CNY 5 per stay (328 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
The Westin Haikou Hotel
The Westin Haikou Haikou
The Westin Haikou Hotel Haikou
Frequently asked questions
Does The Westin Haikou offer free cancellation for a full refund?
Yes, The Westin Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Haikou?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Westin Haikou?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at The Westin Haikou?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Westin Haikou and nearby?
The Westin Haikou has 2 bars, an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near The Westin Haikou?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Asian cuisine and ocean views.
What's the area around The Westin Haikou like?
The Westin Haikou is in Longhua, a short 2-minute walk from Haikou Century Bridge.
The Westin Haikou Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
6.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Nov 2024
Teck Khiam
Teck Khiam, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Great hotel near century park
Great stay at HaiKou Westin. Its near to lots of city flagship attraction by car. Easy to get a taxi from this hotel and its usually a 10min ride.
The hotel is by the century bridge and park which makes it a nice place for evening stroll and chillax dinning place are aplenty around.
Room is of good size with the amenities as expected of Westin- type hotel.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Enjoyable time in Haikou
My 4th stay at Westin Haikou. Most enjoyable time there again. Good convenient location, friendly & helpful staff. Many amenities nearby, especially near the promenade at the river side. Will be back soon. Would be nice if there are some plates & cutlery in the room....used to be available previously. Also, maybe time to do some progressive renovation floor by floor to refresh the rooms.
Woon Kiat
Woon Kiat, 5-night trip
Verified Hotels.com guest review
2/10 Poor
5 Jan 2024
I was very disappointed because my room very uncomfortably hot and after several complaints they still couldn’t cool off the room.
Suzy
Suzy, 9-night family trip
Verified Expedia guest review
8/10 Very good
27 Dec 2023
Wonderful! Always nice to be back at Westin Haikou
Service was excellent. Food was good. Location convenient, not far from city center, surrounding is very green & vibrant at night. All good settings for a wonderful holiday in Haikou. Cons was that room sound insulation is not good enough...sound from the neighboring room & from the lift lobby area could be heard & can be disturbing at night. Air-conditioning temperature control was not functioning well.
Woon Kiat
Woon Kiat, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 July 2023
Everything is ok. But the floor is very damp. And I put up a DND sign and the staff went in anyway and cleaned. Not professional.
Timothy
Timothy, 3-night family trip
Verified Expedia guest review
8/10 Very good
19 June 2023
Next to many dining places
ELAYNE
ELAYNE, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Chung Fai
Chung Fai, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Mar 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2023
Ka Yan Cassandra
Ka Yan Cassandra, 2-night trip
Verified Hotels.com guest review
4/10 Fair
27 Aug 2023
差,有貨不到辦的感覺
Donald
Donald, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 July 2023
Excellent stay
Excellent stay. Swimming pool is great, customer service is also very good.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2023
Not bad
Beautiful view from restaurant but don't expect too much on the view of bay view room. Near the places to chill out and you can go there in a short walking distance.
Breakfast is okay and really nice to start the day with the wonderful seaview of the restaurant.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 May 2023
感覺整體舒適
感覺整體舒適
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2022
Best ocean and city view, perfect location. Feel like walking in Chicago