4/10 Fair
23 Oct 2024
I booked the court yard deluxe for the second time to stay there but they upgraded us to another room. If wanted that room I will booked it myself I asked them why as I was happy to stay at where I paid for the lady at the front desk told me they're doing renovation on it. I suggested if you renovated any of your room you should had not advertise it as it's false advertisements. The veranda cafe is my favorite place and the service and foods are excellent there. The staff's work at the Veranda both shop and cafe are so amazingly friendly and professional. The staff's at the main restaurant are lazy. It's took them 15-20minutes to come and asked us if we want to order especially there's only my husband and myself in the restaurant
It took them 35 minutes to made me a Banana, Nutella Crepes with the excuse of we have to prepare for Brunch. It doesn't take 5 minutes to made a crepe. We won't be staying at Oyster Bay after having to go through this especially we have to showerd in cold water and thank goodness it's so hot over there.
Christine
Christine, 4-night trip
Verified Hotels.com guest review
