Located near a train station, Altstadt Hotel Magic Luzern is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and parasailing. The helpful staff and location get great marks from fellow travellers.
Languages
English, German
At a glance
Hotel size
13 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age – 25
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 25
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (CHF 32 per day)
Other information
Smoke-free property
Caters to adults only
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
What to do
Shopping
Bike rentals nearby
Hiking/biking trails nearby
Parasailing nearby
Downhill skiing nearby
Waterskiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1500
Safe-deposit box at front desk
Accessibility
Lift
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
26-inch TV
Cable TV channels
Home comfort
Heating
Fan
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19.00 per person
Late checkout can be arranged for an extra charge of CHF 50.00 (subject to availability)
Parking
Valet parking costs CHF 32 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne
Frequently asked questions
Does Altstadt Hotel Magic Luzern offer free cancellation for a full refund?
Yes, Altstadt Hotel Magic Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel Magic Luzern?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Altstadt Hotel Magic Luzern?
Yes. Valet parking costs CHF 32 per day.
What are the check-in and check-out times at Altstadt Hotel Magic Luzern?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
Is there an on-site casino at Altstadt Hotel Magic Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
What is there to do at Altstadt Hotel Magic Luzern and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes casino gaming.
What's the area around Altstadt Hotel Magic Luzern like?
Altstadt Hotel Magic Luzern is in Old Town Lucerne, a short 7-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Chapel Bridge. Travellers love the hotel's prime location.
Altstadt Hotel Magic Luzern Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
31 Dec 2024
Anton
Anton, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Dec 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
PHUOC
PHUOC, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Great hotel
That was one of the best hotel accommodation we ever had before. They upgraded up to honeymoon room and it had hands down the best view over the Lucern! The rooms were large and clean. We even ended up to buy breakfast there because it was decent for the money they charge.
Viktoriya
Viktoriya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Russell
Russell, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 Nov 2024
Rude receptionist
The receptionist guy not friendly, I left my insulin at the room and i came back from olten back to luzern to retrieve my insulin and i ran from the train station to the hotel and the receptionist guy was so rude he thought i was rushing him, i was just out of breath because i ran from the terminal worried that the cleaner threw my insulin, he was rude when i was asking him if they already cleaned the room. He said i dont know!!! And just gave me key to the room and look for it .
Teodora
Teodora, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
Check in was bad
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases
Hotel said it had parking but they didn’t have available
david
david, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Anatoliy
Anatoliy, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Jaspal
Jaspal, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Perfect location
The location was amazing, and the staff was great. The TV didn’t work because of patchy Wi-Fi. It was hard to figure out where to park, but the staff was great once we checked in. The room was spacious
Jill
Jill, 3-night trip
Verified Hotels.com guest review
4/10 Fair
5 Oct 2024
All in all it’s an interesting place to stay with each room having a theme. But the parking is very hard to navigate, hotel offers valet but to find your way to the valet is hard. The check in desk is at a nearby hotel in a different building. Staff is friendly and helpful.
Andrei
Andrei, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Oct 2024
Altstadt Magic Hotel does it right!
We stayed in the Honeymoon Suite. It was spacious and the view is breathtaking! Would stay there again in a heartbeat! In the heart of Old Town over looking the water front! With a balcony!
Jolene
Jolene, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
Eric
Eric, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
Like location and the romm
Hai
Hai, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Location location location
Love the different themes of each room and the proximity to the river and shops!
Caroline Rosa
Caroline Rosa, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Stayed in Egypt room which is top floor. Themed rooms are weird and kinda fun at the same time. Thank goodness weather was cool enough for open windows given room has no AC. Expensive due to location in center of old city. The beautiful clock tower ( just across the square) chimes the hours all night which made for unrestful sleep with windows open. I’d recommend ownership add AC to the room.
David
David, 2-night romance trip
Verified Expedia guest review
6/10 Good
20 Sept 2024
Lots of stairs to get to the room and kind of odd that you had to check in at a different hotel. Overall was in a good location
David
David, 2-night trip with friends
Verified Expedia guest review
6/10 Good
18 Sept 2024
Julie
Julie, 1-night trip
Verified Expedia guest review
6/10 Good
17 Sept 2024
interesting hotel entrance
the room was fine and clean. the beds were comfortable.
The strange thing was there was no lobby and you checked in at a partner hotel.
The entrance was in an alley that was usually filled with restaurant employes smoking under the overhang.
stephen
stephen, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Sept 2024
The day we arrived, the gentleman that greeted us was not the friendliest. Some people should understand that if you are working at the front desk you should be nice and welcoming to your guests. I wish I had his name. Later we were helped by a blond guy that was super nice. On our check out Kai was also super nice as well. In general the hotel is ok. Was close to everything. For one night was good enough. We opted to pay for breakfast which was great and the variety was very good.
Carla
Carla, 1-night trip
Verified Expedia guest review
2/10 Poor
13 Sept 2024
Most pictures shown on expedia were totally different to what we got, very disappointing. Room did not have AC which is understandable weather was nice, there was 2 little fans in a closet but none of them worked.
Ethel
Ethel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Anna
Anna, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Nice room for stay in Lucerne. The hotel was in Old Town. Room was quiet at night even with the windows open. Lots of things to do and see during the day. Easy walk to train station and could be anywhere in Switzerland in 1-2 hours.
Mike
Mike, 4-night romance trip
Verified Expedia guest review
8/10 Very good
9 Sept 2024
You can’t beat the location but it’s very noisy. There is a restaurant downstairs and the clock tower. You can close the windows to help block out the noise but then it was way too hot in the room even with the fan. There are no staff on site they are at their other hotel which is also where you check in. Breakfast is also available at a price at the other hotel. Otherwise room was fine and the location is fantastic. They offer valet parking if you arrive by car as we did again at the other property which is about a 2 min walk