Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (CHF 20 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
3 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
Safe-deposit box at front desk
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 20 to 25 for adults and CHF 10 to 12 for children
Children & extra beds
Rollaway beds are available for CHF 25 per day
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per stay
Parking
Parking is available nearby and costs CHF 20 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne
Frequently asked questions
Does ibis Styles Luzern offer free cancellation for a full refund?
Yes, ibis Styles Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Styles Luzern?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per stay.
Is parking offered on site at ibis Styles Luzern?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at ibis Styles Luzern?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at ibis Styles Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (6-min walk) is nearby.
What's the area around ibis Styles Luzern like?
Ibis Styles Luzern is a short 2-minute walk from Glacier Garden and 3 minutes' walk from Lion Monument.
ibis Styles Luzern Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
31 Dec 2024
hassan
hassan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
21 Dec 2024
david
david, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Good location
It was in a good location for getting around Lucerne.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Angela
Angela, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
I booked a standard room, the one we got for first 2 nights were not good because it was behind the elevator, then I told the front desk, they changed for us much better room without charge extra, they try to accommodate and make us happy, very nice staffs.
Thank you
Hang
Hang, 2-night trip
Verified Expedia guest review
8/10 Very good
21 Sept 2024
staff were very helpful and friendly
Gerard
Gerard, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Comfortable, clean and perfect location wi to in walking distance to food/local sites.
Jamie
Jamie, 2-night trip
Verified Expedia guest review
4/10 Fair
19 Sept 2024
Bed sheet and pillows smell so bad like it’s never changed
Thiravat
Thiravat, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Three of us shared a room with 2 twins and a sofa bed. The sofa bed was in the first half of the room but had no lighting in it so couldn't read at night. There was only 1 desk chair to sit on so no getting comfortable.
The staff were great and helpful.
Charlotte
Charlotte, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Sept 2024
Great location and room in Lucerne
Stayed here solo when I extended a group travel tour. This location is extremely accessible to old town, restaurants, shops, and a grocery store. Check-in was quick and there’s two elevators to get you room. I think I was upgraded to a balcony room. Bed, space, bathroom were all great. And good pillows!! If you’ve stayed around Europe you know how rare good pillows are. I would recommend this location.
Nicole
Nicole, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Sept 2024
Ok for one night, nothing exceptional, make sure you understand you will be sharing shower/toilet with other guests.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Sept 2024
Helpful staff. Small room but very clean and sufficient for our needs. Excellent restaurant round the corner and 2 minutes walk from the promenade along the lakeside.
Angela
Angela, 3-night trip
Verified Hotels.com guest review
6/10 Good
6 Sept 2024
Hotel is run down. Our room has a moldy smell especially in the bathroom. Had to keep all windows open during the night. The location is convenient to nearby tourist spots and train station.
Chialing
Chialing, 2-night romance trip
Verified Expedia guest review
8/10 Very good
3 Sept 2024
A quiet hotel, conveniently located right in the centre of the town. Helpful front office.
Where it fell short was very poor room service.
Aloke
Aloke, 3-night romance trip
Verified Expedia guest review
6/10 Good
28 Aug 2024
James
James, 2-night trip
Verified Expedia guest review
8/10 Very good
27 Aug 2024
The room was small and not particularly well laid out, but the premises were clean and the location was convenient. Internet service worked well. The breakfast option, at CHF22/day, seemed expensive and was not tried.
George
George, 6-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Good price/value, excellent breakfast, modern and practical rooms with A/C
Michel
Michel, 1-night family trip
Verified Expedia guest review
4/10 Fair
25 Aug 2024
Hyeryen
Hyeryen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
Mohammed Hassan Shah
Mohammed Hassan Shah, 2-night trip
Verified Expedia guest review
4/10 Fair
23 Aug 2024
Overpriced for a 3 star hotel as hotel was run down and looking tired. Room faced an office building and had no sheets for privacy, towels old, bed outdated, shower stall vey small with high ledge and small opening, carpets in corridors has stains and needed replacing. Also very noisy neighbourhood! At best only worth $100-120 per night!
Firdos
Firdos, 3-night romance trip
Verified Expedia guest review
4/10 Fair
22 Aug 2024
Bait and Switch. Photos don't match the real rooms
The room we booked online had a different view and picture. When we booked ourselves in, we were given a room on the 3rd floor while my brother's family was given a room on the 4th floor. The rooms were very different even though we booked the same type of room. The room on the third floor had dirty carpet and hardly any space. When I complained, I was told that all other rooms were sold out. I was going to stay at a different hotel the next day and was then given a room on the 5th floor which was more updated so I did not change the hotel. Look at the attached picture of the carpet from the 3rd floor. It was extremely dirty and sticky. Will not recommend this hotel to anyone