Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014
What's nearby
La Rambla - 17 min walk - 1.4 km
Cathedral of Santa Maria of Palma - 18 min walk - 1.5 km
Plaza Espana - 4 min drive - 2.6 km
Bellver Castle - 5 min drive - 3.0 km
Port of Palma de Mallorca - 6 min drive - 3.5 km
Getting around
Palma de Mallorca (PMI) - 19 min drive
Marratxi Pont d Inca Station - 9 min drive
Marratxi Poligon Station - 11 min drive
Marratxi Station - 13 min drive
Intermodal Station - 26 min walk
Restaurants
Shamrock Palma - 3 min walk
Hard Rock Cafe - 3 min walk
Bar Cabrera - 3 min walk
Hogan's - 2 min walk
Vandal Palma - 3 min walk
About this property
AC Hotel Ciutat de Palma by Marriott
AC Hotel Ciutat de Palma by Marriott puts you within a 10-minute drive of Port of Palma de Mallorca and Cathedral of Santa Maria of Palma. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
84 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (14 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 28 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Biodegradable coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
AC LOUNGE – This delicatessen specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.7 per person
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Self-parking costs EUR 28 per day
Policies
This property uses solar energy.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca
Frequently asked questions
Does AC Hotel Ciutat de Palma by Marriott offer free cancellation for a full refund?
Yes, AC Hotel Ciutat de Palma by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel Ciutat de Palma by Marriott?
Sorry, pets aren't allowed.
Is parking offered on site at AC Hotel Ciutat de Palma by Marriott?
Yes. Self-parking costs EUR 28 per day. Parking spaces may be limited.
What are the check-in and check-out times at AC Hotel Ciutat de Palma by Marriott?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at AC Hotel Ciutat de Palma by Marriott?
No, this hotel doesn't have a casino, but Mallorca Casino (4-min drive) is nearby.
What is there to do at AC Hotel Ciutat de Palma by Marriott and nearby?
AC Hotel Ciutat de Palma by Marriott has a fitness centre and a garden.
Are there restaurants at or near AC Hotel Ciutat de Palma by Marriott?
Yes, there's an on-site restaurant that offers Spanish cuisine.
What's the area around AC Hotel Ciutat de Palma by Marriott like?
AC Hotel Ciutat de Palma by Marriott is in Santa Catalina, a short 18-minute walk from Cathedral of Santa Maria of Palma and 9 minutes' walk from Auditorium de Palma de Mallorca.
AC Hotel Ciutat de Palma by Marriott Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
7 Sept 2024
I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Daniel
Daniel, 3-night romance trip
Verified Expedia guest review
8/10 Very good
21 Aug 2024
Judith
Judith, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Aug 2024
This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
nathalie
nathalie, 2-night trip
Verified Expedia guest review
2/10 Poor
11 Aug 2024
**Review:**
Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Farah
Farah, 4-night trip with friends
Verified Expedia guest review
6/10 Good
20 July 2024
Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Maria
Maria, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Thivia
Thivia, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Miraculous
Miraculous, 2-night trip
Verified Expedia guest review
8/10 Very good
3 May 2024
Jonathan
Jonathan, 6-night trip
Verified Hotels.com guest review
6/10 Good
27 Apr 2024
Sandeep
Sandeep, 6-night trip
Verified Expedia guest review
8/10 Very good
22 Apr 2024
Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
Nigel
Nigel, 3-night romance trip
Verified Expedia guest review
8/10 Very good
21 Apr 2024
martin
martin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
22 Mar 2024
The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
nivia
nivia, 4-night family trip
Verified Orbitz guest review
8/10 Very good
25 Feb 2024
Hayley
Hayley, 3-night trip
Verified Ebookers guest review
8/10 Very good
28 Dec 2023
Hotel is good, close to the centre, and clean.
Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2023
Ana
Ana, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2023
Eric
Eric, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Oct 2023
The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Alexandra
Alexandra, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2023
Joseph
Joseph, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2023
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 July 2023
Brian
Brian, 7-night trip
Verified Hotels.com guest review
6/10 Good
16 Apr 2023
Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Alice
Alice, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2023
Great hotel, great location, friendly staff and great value.
Peter
Peter, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Apr 2023
Night in Palma
Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Linda
Linda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2023
Wonderful stay
Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.