6/10 Good
7 Jan 2025
Just okay
This place appeared to be short-staffed. Our room was supposed to be ready at 4, was actually ready at 7:43 pm. We were supposed to have a ‘social pool’ 2 queen beds by the pool, but got stuck on lower level of main building. The rooms are quite small in the main building that houses the check-in/lobby. No closets, just a few hooks to hang gear up on. No extra toilet paper, just what was on the roll when we got there. Went to get more, no one at the front desk at night, just a sign with a number to call. Only two EV stations, one was not operational for the four nights of our stay. If you’re going to tout yourself as being eco-friendly, at least have more than one working EV charger. Lost water for a short while one evening, was told by staff that this was due to their coffee maker being attached directly to the water main and that some malfunction had occurred? Perhaps change that set-up? A map of this property’s lay-out ( on the website) would have helped us visualize the rooming selections ahead of time. When asked, the woman who checked us in waved towards the road and said yes, there was a mountain shuttle stop out front, but neglected to mention it was an uphill stop only. We had to get off either a stop before or after and walk pretty far with all of our ski gear back to Outbound.
Verified traveller
4-night family trip
Verified Hotels.com guest review
