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Krystal Beach Acapulco

3.0 star property
Acapulco beachfront resort with 2 restaurants, outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Beach Acapulco

Outdoor pool, pool loungers
Down duvets, in-room safe, blackout curtains, iron/ironing board
Front of property - evening/night
On the beach, sun-loungers, beach umbrellas, beach towels
Down duvets, in-room safe, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Self parking
  • Children's pool
  • Hot tub
  • Waterslide

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is AU$138
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room,1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 36.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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The price is AU$168
includes taxes & fees
16 Jan - 17 Jan 2025
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About the area

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 1 min walk
  • Papagayo Beach - 5 min walk
  • Condesa Beach - 8 min walk
  • Diana the Huntress - 16 min walk
  • La Quebrada Cliffs - 4 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Hotel Ritz - ‬2 min walk

About this property

Krystal Beach Acapulco

At Krystal Beach Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus activities such as windsurfing and sailing are nearby. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in manicures and pedicures. Aquamarina, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a hot tub and a children's pool.

All-inclusive

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 400 units
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (MXN 250 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Hot tub
  • Water slide
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Aquamarina – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Palapa – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Lobby Bar – This bar only serves light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 400 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking costs MXN 250 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Does Krystal Beach Acapulco offer free cancellation for a full refund?
Yes, Krystal Beach Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Beach Acapulco?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Krystal Beach Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at Krystal Beach Acapulco?
Yes. Self-parking costs MXN 250 per day.
What are the check-in and check-out times at Krystal Beach Acapulco?
Check-in start time: 3:00 PM; check-in end time: 11:30 AM. Check-out time is noon.
What is there to do at Krystal Beach Acapulco and nearby?
Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Krystal Beach Acapulco also has a water slide.
Are there restaurants at or near Krystal Beach Acapulco?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.
Does Krystal Beach Acapulco have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Krystal Beach Acapulco like?
Krystal Beach Acapulco is a short 1-minute walk from Parque Papagayo and 5 minutes' walk from Papagayo Beach.

Krystal Beach Acapulco Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Te Han Advertido!!
El peor hotel en el que podrías alojarte. - No hay aire acondicionado y al personal del hotel no le importa - Duchas heladas - Música de bajo hasta las 3 y 4 de la mañana, es tan fuerte que es imposible dormir - Los guardias de seguridad son odiosos con los huéspedes - El personal del hotel odia a los huéspedes Este lugar es una broma, ¡quédate lo más lejos que puedas! ¡Te han advertido!
William, 7-night trip
Verified Hotels.com guest review

6/10 Good

Roberto Carlos, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Fanny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grendolyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Salomon, 2-night trip
Verified Expedia guest review

8/10 Very good

Maria, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Its the worst place I have been too. No a/c light went out. Extremities loud and dirty. Staff was horribly, would never recommend.
Xochitl, 3-night family trip
Verified Expedia guest review

8/10 Very good

EDUARDO, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Roberto, 2-night trip
Verified Expedia guest review

6/10 Good

Bar, restaurant, in beach
Daisy, 5-night family trip
Verified Expedia guest review

4/10 Fair

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Reserve abitaciones con camas king size y me entregaron con camas dobles y el personal en recepción muy distraído no te atienden bien es opinion personal
Hector, 1-night business trip
Verified Expedia guest review

2/10 Poor

Karen, 5-night trip
Verified Expedia guest review

6/10 Good

Roberto, 8-night trip
Verified Expedia guest review

4/10 Fair

We have had no power for more than 4 hours, we have to take the stairs from floor 17th up and down. No internet due to the loss of power, and I had to postpone an important meeting. NO AC at that time and the heat was horrible. Also, there is no AC at all in the lobby and other areas. The only good thing is the staff that is very friendly and nice.
Edgar, 2-night family trip
Verified Expedia guest review

4/10 Fair

pedro rafael, 4-night trip
Verified Expedia guest review

2/10 Poor

My stay here was terrible!!! One of the nights the power went out a place like this should have a back up generator. My bathroom also flooded and dark water was coming out of shower, toilet and hand sink. Luckily the bathroom had floor drains. My wife called front desk about they issue and she said they hung up on here before she can even finish. The staff is rude and look like they don’t want to work there. All in all my stay was terrible. I wouldn’t recommend to any
Anthony, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alejandro, 7-night trip
Verified Expedia guest review

2/10 Poor

edgar, 2-night trip
Verified Expedia guest review

6/10 Good

Good things: you feel welcome by the staff, breakfast is really good. Bad things: some people in the reception area not very friendly. Not great security services, rooms smell bad.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The only thing I you have to pay every night the parking lot
Erick, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy hermoso hotel y centrico. Puede uno caminar sin problemas.
Luis, 1-night business trip
Verified Orbitz guest review

4/10 Fair

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I'll be staying there again múltiple times more. It's excellent! Only things were, room phones didnt seem to work and not enough front desk staff.
lupe, 3-night family trip
Verified Expedia guest review