Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive
Burgos Station - 9 min walk
Burgos Rosa de Lima Station - 14 min drive
Burgos Railway Station (UGR) - 15 min drive
Restaurants
Cerveceria Morito - 5 min walk
La Mejillonera - 5 min walk
Rincón de España - 5 min walk
Confiteria Ibañez - 4 min walk
En Tiempos de Maricastaña - 4 min walk
About this property
NH Collection Palacio de Burgos
Enjoy your visit to Burgos with a stay at NH Collection Palacio de Burgos. Guests can visit the fitness centre for a workout or grab a bite to eat at Rincon de la Merced, which serves local cuisine and is open for lunch and dinner. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
110 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (EUR 19.90 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children's menu
Working away
24-hour business centre
5 meeting rooms
Conference space (495 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rincon de la Merced – This restaurant specialises in local cuisine and serves lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20.80 for adults and EUR 10.40 for children
Children & extra beds
Rollaway beds are available for EUR 35 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Parking
Covered self-parking costs EUR 19.90 per day
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts major credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos
Frequently asked questions
Does NH Collection Palacio de Burgos offer free cancellation for a full refund?
Yes, NH Collection Palacio de Burgos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Burgos?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Palacio de Burgos?
Yes. Self-parking costs EUR 19.90 per day. Parking spaces may be limited.
What are the check-in and check-out times at NH Collection Palacio de Burgos?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at NH Collection Palacio de Burgos and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Collection Palacio de Burgos?
Yes, Rincon de la Merced offers local cuisine.
What's the area around NH Collection Palacio de Burgos like?
NH Collection Palacio de Burgos is in the heart of Burgos, a short 9-minute walk from Burgos Station and 4 minutes' walk from Burgos Cathedral.
NH Collection Palacio de Burgos Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
9 Jan 2025
Antoine
Antoine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
Edgar
Edgar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
You get what you pay for!
Beautiful building. Lovely staff. Superb breakfast. Large room and bathroom.
Jacqueline
Jacqueline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Justin
Justin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Lovely hotel with great service
Neil
Neil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Beautiful old palacio now luxurious hotel
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Simply fantastic.
Fantastic property, just outside the city gate. Can’t fault it, a great treat for a pilgrim and aim to resume when I resume next year.
Anthea
Anthea, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Hotel has a great location very historic place. It is very nice. Very close to everything. Shopping restaurants everything parking. It is a problem very tight spaces and not easy to. Get in and out some people take two spaces and the hotel needs to get records of those and asked them to move their cars because their times that there’s no space available
Ernesto
Ernesto, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Touring stop in Burgos
Brief stop over in Burgos. The NH hotel was perfect.
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
The hotel is an absolute beauty! The rooms a
Make you feel like royalty they are so nice!!
There was quite a language barrier with the staff that was the only downfall and no air conditioning so the rooms were a bit warm. The lowest temp was 19* c not too cool. But good was amazing and so were the beds!
stephanie
stephanie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2024
Christiaan
Christiaan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
Beautiful hotel with excellent breakfast. Easy walk across the river to the medieval town and cathedral.
Sarah
Sarah, 2-night romance trip
Verified Expedia guest review
8/10 Very good
2 Oct 2024
Showers are narrow.
JORGE
JORGE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Beautiful building attached to a church with cloisters. Good size room but too dark, poor illumination. Nice sized bathroom. We didn't had breakfast there, the price of it was too high for the area since you can get a very good breakfast steps away for a third of that amount and even less.
Valeria
Valeria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Jennifer
Jennifer, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
21 Sept 2024
Booked my stay for the wrong date. Immediately realised and asked them if i could change it which they refused. Completely my fault but the lack of flexibility means no more stays at NH Hotels for me.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Beautiful hotel, great staff too. I will be back.
Linda
Linda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
Great location especially if travelling with a dog.
Lovely hotel and staff.
All old city 5 minutes walk.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sept 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Juan
Juan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Property is beautiful. The entire building has a great smell. Staff was welcoming and kind. Breakfast was superb. NH chain is excellent . Going to Bilbao NH next, September3rd. Celebrating our 50th wedding anniversary. Thank you for making it memorable.