Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Lakefront hotel with water park, near Pointe Orlando
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Dock

Reviews

8.0 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Laundry facilities
  • Pet-friendly
  • Spa
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurants and 2 poolside bars
  • Full-service spa
  • 7 outdoor pools and 7 hot tubs
  • Lazy river
  • Water park
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
For families
  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
The price is AU$217
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Villa, 1 Bedroom

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 111 sq m
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 157 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Flat-screen TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819

What's nearby

  • SeaWorld® Orlando - 4 min drive - 3.9 km
  • The Wheel at ICON Park™ - 4 min drive - 4.5 km
  • Pointe Orlando - 5 min drive - 5.5 km
  • Aquatica - 6 min drive - 5.5 km
  • Orange County Convention Center - 6 min drive - 5.9 km

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando International Airport (MCO) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 43 min drive
  • Orlando Station - 13 min drive
  • Winter Park Station - 20 min drive
  • Brightline Orlando Station - 26 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min drive
  • ‪WonderWorks - ‬5 min drive
  • ‪Miller's I-Drive Ale House - ‬5 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Bahama Breeze - ‬5 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area features a marina and puts you a short five-minute drive from The Wheel at ICON Park™ and CoCo Key Water Resort. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and American cuisine is served at Drafts Sports Bar & Grill, which is open for lunch and dinner. Other highlights include 7 outdoor pools, a water park and a lazy river. Fellow travellers say great things about the pool and comfortable beds.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 1990 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children's club*

Pets

  • Pets allowed (dogs only, 2 total, up to 27 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Local/corner shop
  • Pool toys
  • Pool gate
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Bowling alley
  • Mini golf
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Fishing
  • Golf lessons nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (25005 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • 7 outdoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Marina
  • 7 hot tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Microwave
  • Cookware, dishes and utensils
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Drafts Sports Bar & Grill – This family restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sids Bistro – This delicatessen serves breakfast, lunch and light fare. Open daily.
Cordovano Joe's Pizza – This restaurant specialises in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli – This delicatessen specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Buccaneer Galley – This bar specialises in American cuisine and only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 29.23 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Fitness centre access
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

Also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area offer free cancellation for a full refund?
Yes, Westgate Lakes Resort & Spa Universal Studios Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Westgate Lakes Resort & Spa Universal Studios Area?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Westgate Lakes Resort & Spa Universal Studios Area?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Westgate Lakes Resort & Spa Universal Studios Area and nearby?
Have fun with on-site activities such as kayaking, fishing and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and bowling. Indulge in a treatment at the spa and soothe your senses in one of the 7 hot tubs. Westgate Lakes Resort & Spa Universal Studios Area also has 2 poolside bars, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Westgate Lakes Resort & Spa Universal Studios Area?
Yes, Drafts Sports Bar & Grill offers American cuisine.
What's the area around Westgate Lakes Resort & Spa Universal Studios Area like?
Westgate Lakes Resort & Spa Universal Studios Area is located a short 1-minute walk from Dr. P. Phillips Hospital. Travellers say that the hotel is in a great location.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

BEWARE OF FLEAS
Hotel room was covered in fleas! Didn’t notice until the last day of our visit when we got covered in bites.
Scott, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelsey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s always a great stay when I’m here at Westgate I overly love this place ❤️❤️❤️
Sherryenne, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Barbara, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jason, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

nixsaliz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlton, 2-night trip
Verified Hotels.com guest review

6/10 Good

Suite was nice, several things broken or missing. Bathroom light was out, jacuzzi handles broken
Christian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leonille, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marilee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Acasia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love this resort
It was very nice to receive an instant upgrade from a pool view to a lake view room, this rather spacious room also had a jacuzzi in it with a small kitchen( villa) love how quite this area was and it was a beautiful experience!
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meredith, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelvin, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor quality and service
As soon as we walked into the building with our room, the overwhelming scent of body odor hit us. Then as we got off the elevator on the 5th floor, the only thing you could smell was marijuana. At first we thought it might just be someone passing by, but the smell was still there hours later. The toilet seat had what I can only assume was pubic hair on the seat, and the dishes in the room were barely clean. What was suppose to feel like a nice resort felt more like a motel 6. We decided to check out the same night and explained to the lady at the front desk what the issues were, to which she brushed it off without a care making it seem like it is common for people to have complaints on this level. I would not now or ever recommend staying at this “resort” especially with how much it cost per night.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Review
Check in was long but it was a veteran's weekend. Rooms need to be upgrade but it was clean. Arcade, restaurant, store, bowling and mini golf was a plus.
Ivo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The bed was very uncomfortable
Regina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A great value-oriented option to stay need the convention hotels in the area. Staff was friendly and the property was very well kept. Id definitely choose them again.
Christopher, 1-night business trip
Verified Hotels.com guest review