Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
Ramon y Cajal Station - 5 min drive
Madrid Chamartín Station - 15 min walk
Madrid (XTI-Chamartin Train Station) - 17 min walk
Duque de Pastrana Station - 7 min walk
Pio XII Station - 9 min walk
Bambu Station - 13 min walk
Restaurants
La Pausa - 16 min walk
Zielou - 16 min walk
Pepitos - 13 min walk
Punto y Coma - 14 min walk
La Tabernita - 14 min walk
About this property
Hotel ILUNION Pio XII
Hotel ILUNION Pio XII puts you a short five-minute drive from Santiago Bernabéu Stadium and Plaza de Castilla. Guests can visit the fitness centre for a workout or grab a bite to eat at Pio XII Restaurant, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers like that it's only a short walk to public transportation: Duque de Pastrana Station is 7 minutes away and Pio XII Station is 9 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
214 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site self-parking (EUR 18.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
Travelling with children
Children's menu
Working away
24-hour business centre
6 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Pio XII Restaurant – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 8.5 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self-parking costs EUR 18.00 per day
Guests must contact this property in advance to reserve on-site parking
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 71470500
Also known as
Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII
ILUNION Pio XII Madrid
ILUNION Pio XII
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid
Frequently asked questions
Does Hotel ILUNION Pio XII offer free cancellation for a full refund?
Yes, Hotel ILUNION Pio XII does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel ILUNION Pio XII?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel ILUNION Pio XII?
Yes. Self-parking costs EUR 18.00 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel ILUNION Pio XII?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel ILUNION Pio XII?
No, this hotel doesn't have a casino, but Casino de Madrid (9-min drive) and Casino Gran Via (9-min drive) are both nearby.
What is there to do at Hotel ILUNION Pio XII and nearby?
Hotel ILUNION Pio XII has a fitness centre and a garden.
Are there restaurants at or near Hotel ILUNION Pio XII?
Yes, there's an on-site restaurant, Pio XII Restaurant.
What's the area around Hotel ILUNION Pio XII like?
Hotel ILUNION Pio XII is a short 7-minute walk from Duque de Pastrana Station and 19 minutes' walk from Plaza de Castilla.
Hotel ILUNION Pio XII Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Sungseo
Sungseo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Nirranjan
Nirranjan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
L
L, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Romina
Romina, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
nothing "Unique" to describe, it is a very nice and clean hotel, the staff is excellent, I stayed in another hotel from the same chain last year and i was satisfied, I was there for business so it was a good choice.
Unfortunately it was not well located with the public transportation for my needs as it was the other hotel last year but that's was just a small inconvenient for me.
Maurizio Riccardo
Maurizio Riccardo, 3-night romance trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Paola
Paola, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
12 Oct 2024
Irma
Irma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Oct 2024
Servicio excelente hotel viejuno ya. Conveniente ubicación por la proximidad de la estación de tren y aeropuerto.
Eva
Eva, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Very clean and convenient place for train travelers.
Houssine
Houssine, 1-night business trip
Verified Expedia guest review
8/10 Very good
11 Oct 2024
This is a corporate hotel so doesn’t have the same appeal as smaller more personal ones. But overall our stay for 1nt was good, the room was clean & in good order. We didn’t eat in the hotel. We walked from the train station to the hotel & took a taxi back the next morning. The reception staff were friendly
HAZEL
HAZEL, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 Oct 2024
David
David, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
6 Oct 2024
Very nice hotel and great breakfast buffet.
Thank you
Jorge
Jorge, 2-night family trip
Verified Expedia guest review
6/10 Good
1 Oct 2024
Renee
Renee, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Sept 2024
Albert
Albert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Sept 2024
The hotel was very clean, had a great restaurant and the staff was very helpful. Would stay there again.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Claire
Claire, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sept 2024
Cleaniingness and friendly and proffessional staff.
Jose
Jose, 3-night family trip
Verified Expedia guest review
8/10 Very good
22 Sept 2024
Staff was very accommodating with luggage drop off and early check in.
Steven
Steven, 1-night trip
Verified Expedia guest review
4/10 Fair
20 Sept 2024
Just an average hotel. The most unsafe bath/shower. The tub was uneven, hard to stand on, and it was slippery. Unsafe and unnecessary tub glass door. Also, the water the toilet won't flush properly. You should keep pushing the button for a long time to flush.
EDUARD
EDUARD, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
Great staff.
Houssine
Houssine, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
I was at this property for just one night but my overall experience was awesome from friendly staff, ease of parking in the garage and the super awesome breakfast with lots of gluten free options.. would definitely stay at this property or their other properties
Mukesh
Mukesh, 1-night trip
Verified Expedia guest review
6/10 Good
1 Sept 2024
Ilunion Pio XII is half an hour's bus ride away from the town centre (there is a convenient bus stop just outside the main entrance). The hotel is advertised as a four star but does not feel that way. The room was large but not laid out in a particularly comfortable way (the bed was fine). The desk lamp didn't work. There was not enough hanging space in the bathroom and again the layout was not user-friendly - the bath was awkward to get into, slippery and no rubber mat provided. The cleaning staff did not seem to grasp the idea of replacing things they removed (a used bath mat, a newly opened soap bar or teabags). The air conditioning caused quite a serious leak through the light fitting. We liked the breakfast, apart from the coffee which wasn't great. The restaurant / bar / reception staff were very friendly and helpful.
Monika
Monika, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Everything went okay and smooth , the receptionist was really friendly and professional, he was really well organized and upgraded my roam before I checked in, gave me all instructions without asking and all the vip advantages