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Hotel Monterrey

4.0 star property
Central hotel with outdoor pool, connected to the convention centre, near Bocagrande Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monterrey

Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is AU$204
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard With View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Carrera 8B, 25-103, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 2 min walk - 0.2 km
  • Clock Tower - 6 min walk - 0.6 km
  • Walls of Cartagena - 13 min walk - 1.1 km
  • San Felipe de Barajas Castle - 14 min walk - 1.2 km
  • Bocagrande Beach - 19 min walk - 1.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪Stefano's Bistro - ‬3 min walk
  • ‪Sierpe - ‬5 min walk
  • ‪La Casa de Socorro - ‬3 min walk
  • ‪Pascal - ‬1 min walk
  • ‪Marea by Rausch - ‬4 min walk

About this property

Hotel Monterrey

Hotel Monterrey features a rooftop terrace and puts you only steps from Cartagena de Indias Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at BRASSERIE MONTAIGNE, which serves local cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a bar/lounge and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

BRASSERIE MONTAIGNE – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge

Renovations and closures

The property is closed between 22 April and 31 May.

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Monterrey
Hotel Monterrey Cartagena
Monterrey Cartagena
Monterrey Hotel Cartagena
Hotel Monterrey Hotel
Hotel Monterrey Cartagena
Hotel Monterrey Hotel Cartagena

Frequently asked questions

Is Hotel Monterrey currently open?
The property is closed between 22 April and 31 May.
Does Hotel Monterrey offer free cancellation for a full refund?
Yes, Hotel Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Monterrey?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Hotel Monterrey?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Monterrey?
Sorry, there's no on-site parking at Hotel Monterrey.
What are the check-in and check-out times at Hotel Monterrey?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Monterrey?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Hotel Monterrey and nearby?
Hotel Monterrey has an outdoor pool.
Are there restaurants at or near Hotel Monterrey?
Yes, BRASSERIE MONTAIGNE offers local cuisine.
What's the area around Hotel Monterrey like?
Hotel Monterrey is in Cartagena Walled City, a short 2-minute walk from Cartagena de Indias Convention Center and 6 minutes' walk from Clock Tower.

Hotel Monterrey Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

The room was out of date and generally below average (low water pressure, peeling paint, no ironing board). However, the staff was incredibly kind and attentive and the view was unbeatable.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Silvia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pros: Location was great. It got loud at night with the party buses and events, but we didn't mind. Overall clean and good AC/fan in the rooms. Cons: Hotel is outdated. Great for if you're just looking for a place to sleep. Construction next door. Breakfast was mediocre. Pool did not look swimmable which was a huge disappointment. It had an odd colour dust (presumably from all the construction). **Side note: I was travelling with my husband and 1year old baby.
Romman, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in a great location !!
Great hotel , great location , tasty breakfast and most importantly a very courteous and helpful staff
Michel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugo, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Buen lugar para vacaciones
Darwin, 3-night trip
Verified Expedia guest review

8/10 Very good

heavy construction around the area which is out of control of the property. but it is located right on the town center where there is major traffic including the party buses. so it is quite loud.
Verified Expedia guest review

10/10 Exceptional

Staff were very helpful and friendly. Just outside city wall and surrounding streets were lively with shops and cafes
Donal, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in the heart of the city within walking distance of pretty much everything. Only complaint would be the construction going on outside, but aside from that everything was great !
Daniel, 3-night romance trip
Verified Expedia guest review

2/10 Poor

I don't fault the hotel for construction going on right outside the hotel, it needs to be done. What really set me off was when I tried to check in, after confirming TWICE before arriving, being told everything is OK, they tried to give me a room that was NOT what I reserved. They had the nerve to tell me, "well, that's what happens when you don't book directly with us." Not a good way to start my trip. After having to raise my voice and express my disgust with everyone watching, they gave me a room that was only a little better than what I was getting when I first arrived. It was NOT the room I booked and confirmed. The hotel smelled badly everywhere outside the room. Really treated poorly. I won't be back again.
Verified Expedia guest review

2/10 Poor

Adam, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Was a gray hotel
elania, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rooms are very spacious and the building it’s super unique
Veronica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was a beautiful hote. Staff were amazing. Perfect location. I would definetily recommend this hotel and i would return there.
Margarita, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Pequeño pero muy buen servicio.
Delqui, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Angela, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is nicely located and the STAFF is amazing.
Monique, 5-night romance trip
Verified Expedia guest review

6/10 Good

This hotel is perfectly located, the staff is friendly and helpful. However there is a huge construction project happening all around the property. As well the pool was not open for the duration of our stay and we were not notified beforehand. I would call ahead to check if that was a selling point for your visit and make sure it will be available or if you can get a room where there is not a full blown construction site outside your window. Once the construction is completed this hotel will be the ultimate gem.
Rebecca, 7-night romance trip
Verified Expedia guest review

6/10 Good

This place was ok. It was close to everything, just wasn’t my cup of tea. The building could use some maintenance. My room was very small and the bed was uncomfortable.
Nakry, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Comfortable Accommodations
Such a great hotel for the price! It’s not fancy and could use renovation. However, my room was clean, all of the staff were friendly, the complimentary breakfast was good, and the location is great.
Christine, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Marina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Daniela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Historic building, friendly service, and great location!
Pierre, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good hotel, well located. Would come back.
Juan Pablo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review