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Mercure Andorra

4.0 star property
Hotel with spa, near Pyrenees Andorra Shopping Centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Andorra

Indoor pool, open 10:00 AM to 1:30 PM, pool loungers
Exterior
Exterior
Indoor pool, open 10:00 AM to 1:30 PM, pool loungers
Standard Room, Multiple Beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Ski facilities
  • Bar
  • Pool
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe

For families (6)

  • Playground on-site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$161
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Sauna, hot tub, Turkish bath/hammam

Novotel Andorra

Pool
Spa
Pet-friendly
Parking available
8.4 out of 10, Very good, (703)
The price is AU$168
includes taxes & fees
19 Jan - 20 Jan 2025
Novotel Andorra
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About the area

Map
Carrer de La Roda, 2, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 5 min walk - 0.4 km
  • Pyrenees Andorra Shopping Centre - 5 min walk - 0.4 km
  • Placa del Poble - 8 min walk - 0.8 km
  • Casa de la Vall - 9 min walk - 0.8 km
  • Caldea Spa - 14 min walk - 1.2 km

Getting around

  • La Seu d'Urgell (LEU) - 45 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive
  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Burton's Station - 43 min drive
  • Porté-Puymorens Station - 43 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬4 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Mercure Andorra

When visiting Andorra la Vella, Mercure Andorra is a great choice to consider. Guests can be pampered with spa services at the spa, and La Brasserie, one of 3 restaurants, serves breakfast. Other highlights include 3 bars/lounges, an indoor pool and a health club.

Languages

Catalan, English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 172 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 12 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 26 per night)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Playground
  • Children's menu

What to do

  • Ski passes
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Area rugs in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Dining

La Brasserie – This coffee shop only serves breakfast.
El Grill – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. A children's menu is available.
El Jardi – This restaurant specialises in Spanish cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults and EUR 10 to 12 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per night

Parking

  • Covered self-parking costs EUR 26 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 1:30 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure 4 Hotel Andorra
Mercure Andorra 4
Mercure Andorra Hotel Andorra La Vella
Mercure Andorra Hotel
Mercure Andorra Andorra La Vella
Mercure Andorra
Mercure Andorra Hotel
Mercure Andorra Andorra la Vella
Mercure Andorra Hotel Andorra la Vella

Frequently asked questions

Does Mercure Andorra offer free cancellation for a full refund?
Yes, Mercure Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Andorra?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 1:30 PM.
Are pets allowed at Mercure Andorra?
Yes, cats and dogs are welcome. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Andorra?
Yes. Self-parking costs EUR 26 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Mercure Andorra?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Mercure Andorra and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Andorra also has 3 bars and a sauna, as well as a Turkish bath and an arcade.
Are there restaurants at or near Mercure Andorra?
Yes, there are 3 on-site restaurants, featuring Spanish cuisine.
Does Mercure Andorra have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mercure Andorra like?
Mercure Andorra is a short 5-minute walk from Andorra Massage and 5 minutes' walk from Pyrenees Andorra Shopping Centre.

Mercure Andorra Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

lovely hotel
Lovely hotel, slightly old fashioned , helpfull staff, linked to Novatel next door, nice swimming pool and fitness centre,
Rodney, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange. The buffet style dinner was ok.
Wayne, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

The location was very good. Staff were pleasant. Unfortunately the air-conditioning in the room was poor. It was noisey and didn't cool the room sufficiently. I requested assistance from the staff at the reception, but to no avail. The bathroom was clean, but very small. My wife and I, were looking forward to our stay in the Mecure Andora. But our hotel experience spoiled our two day trip.
Gerard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Doron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Megan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
Daniel J, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Jodie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Jodie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful, great value, luxury hotel
This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carole, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Troy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

MARK, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

not bad
pretty good
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Viking
Nice Hotel very well located. Friendly staff
Jon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice facilities.
Kevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Christmas getaway
Great stay for a quiet Christmas getaway.The staff was friendly, attentive, and present.
Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Stay
This was one of the cheaper hotels in Andorra. Very central with access to the main street from the 5th floor and near to all areas of interest. Very friendly reception staff. Room was good and comfortable. Cannot fault this place.
1-night trip
Verified Hotels.com guest review

8/10 Very good

I would stay there again!
Close to the city centre and bus terminals. Amazing spa facilities like jacuzzi, sauna, hammam etc. The rooftop views are great. The room is well maintained. The wifi worked but you need to reconnect every now and then. No kettle in the room to make tea/coffee when it gets cold but there’s free water in the fridge.
Emanuel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good location. Helpful front desk. Great candies (like jolly ranchers but without the rough edges). I wish they sold the candies. Good wifi
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and good condition. Additional facilities of gym and pools. On site parking, which is essential in Andorra if you’re travelling by car. Staff were efficient and helpful.
3-night trip
Verified Wotif guest review

10/10 Exceptional

Short stay
Check in told us about all facilities
David, 1-night trip with friends
Verified Hotels.com guest review