4/10 Fair
5 Oct 2024
Glitches on Expedia kept me from knowing if booking went thru or not, for another location. So I tried to book Smooth Rome. Ended up with 2 bookings, 2 locations in Rome. Tried to cancel WITHIN 30 minutes, denied. Paid for 2 nights even though we didn’t stay there at all. There needs to be some short amount of grace period for errors, or computer glitches.
I have not mentioned specific prices or room rates.
I have not used any profanity.
I have not referenced personal information.
I have not included photos containing inappropriate or unrelated content.
James
James, 2-night romance trip
Verified Expedia guest review