The Hey Hotel puts you within a 10-minute drive of Lake Brienz. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and location.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
192 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (CHF 15.00 per day)
Height restrictions apply for on-site parking
On-site garage
24-hours off-site parking within 492 ft (CHF 15.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Private dining
Travelling with children
Children stay for free (see details)
What to do
Ropes course
Shopping
Hiking/biking trails nearby
Mountain biking nearby
Cross-country skiing nearby
Segway hire/tours nearby
Skydiving nearby
Snowboarding nearby
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Ski storage
Facilities
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 127
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning and heating
Espresso maker
Electric kettle
Sleep well
Soundproofed rooms
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.00 per person, per night
Children & extra beds
Cots/infant beds are available for CHF 10.00 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 15 per pet, per day
Parking
Self-parking costs CHF 15.00 per day
Parking is available nearby and costs CHF 15.00 per day (492 ft away; open 24 hours)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken
Frequently asked questions
Does The Hey Hotel offer free cancellation for a full refund?
Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hey Hotel?
Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hey Hotel?
Yes. Self-parking costs CHF 15.00 per day.
What are the check-in and check-out times at The Hey Hotel?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM.
Is there an on-site casino at The Hey Hotel?
No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.
What is there to do at The Hey Hotel and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway hire.
Are there restaurants at or near The Hey Hotel?
Yes, there's an on-site restaurant.
What's the area around The Hey Hotel like?
The Hey Hotel is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 7 minutes' walk from Interlaken Casino. Travellers say that the area is walkable and ideal for skiing.
The Hey Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
7 Jan 2025
Great place innovated building and amenities.
Ordered a romm for 2 adults and a baby but they requested additional 10 CHF for the bed for some reason.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Wonderful hotel. Perfect location. Huge room. Comfortable beds. Great breakfast served in a beautiful room. Reasonable price.
michelle
michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Mindy
Mindy, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2024
Lok
Lok, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Dec 2024
Good spot but not comfortable
Hotel is nice for a quick stay, room was spacious for 3 people. The breakfast was good and the restaurant attached was also great. Good spot for walking everywhere and near the train station. It does list that there is AC but the vent is so small and blows warm air so if you’re looking for coolness you won’t find that here. Also the beds were rock hard.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Front desk sevice excellent best on our 30 day trip. Great breakfast convenient times. Great location all around
John
John, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
1 Oct 2024
The ground floor of the hotel is nice but rooms are very bad
Navdeep
Navdeep, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 Sept 2024
Liked the friendliness and helpfulness of the reception staff, the location of the hotel. Didn’t like the Wi-Fi reception and the fact that the water temperature switched from hot to cold during q a shower and the last morning there was only hot water coming out.
Stephen
Stephen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
Great location close to the train station and shopping and dining options.
Scott
Scott, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
27 Sept 2024
Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.
Shivika
Shivika, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Hey Hotel. Thank you!
We stayed at Hey Hotel in Interlaken. It was fabulous. The Hotel App made finding the easy, and we absolutely loved this hotel. Thank you for a memorable experience.
Tina
Tina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Nice location close to train stations and paragliding
Ashish
Ashish, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Haley
Haley, 3-night trip
Verified Hotels.com guest review
6/10 Good
10 Sept 2024
The location to the train was great. Didn’t like not having plastic glasses to use for drinking. A hotel like this should offer glassware in the rooms. Replenishment was hit and miss.
Charles
Charles, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2024
Great hotel and location. Stayed for 3 nights. Our room included breakfast which was a pretty good spread and for nice amount of time. Perfect size for 3 people and they did have AC! Staff were super friendly with great recommendations.
Cynthia
Cynthia, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Sept 2024
Maysa
Maysa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
This property was in a great location, easily accessible to transit options. Breakfast was great with hot and cold options, staff were incredibly helpful.
Carolyn
Carolyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2024
Johanna
Johanna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Great Service and Breakfast was amazing!
Rooms were really Nice!