East Railway Station (East Square) Station - 17 min drive
South Railway Station - 21 min drive
Moyetang Station - 1 min walk
Wujiang Road Station - 16 min walk
Chengzhan Station - 17 min walk
Restaurants
永和大王 - 6 min walk
肯德基 - 18 min walk
大娘水饺 - 6 min walk
真功夫 - 18 min walk
红门茶膳 - 1 min walk
About this property
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel puts you a short five-minute drive from West Lake. Free perks include WiFi and self-service breakfast daily between 6:30 AM and 10:00 AM. The property is only a short walk from public transportation: Moyetang Station is only steps away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
252 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age – 16
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free self-service breakfast each morning 6:30 AM–10:00 AM
Restaurant
Working away
Business centre
Meeting room
Conference centre (1619 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
ATM/banking
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 91
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
8 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Lowered locks/deadbolt
Well-lit path to entrance
Step-free path to entrance
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
42-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday INN EXP Westlake East
Holiday Inn Express Hangzhou Westlake East
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel Hotel
Frequently asked questions
Does Holiday Inn Express Hangzhou Westlake East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hangzhou Westlake East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Hangzhou Westlake East, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Express Hangzhou Westlake East, an IHG Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn Express Hangzhou Westlake East, an IHG Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Holiday Inn Express Hangzhou Westlake East, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Holiday Inn Express Hangzhou Westlake East, an IHG Hotel like?
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel is in Downtown Hangzhou, a short 1-minute walk from Moyetang Station.
Holiday Inn Express Hangzhou Westlake East, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Sept 2024
WILLIE
WILLIE, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
5 Aug 2024
The good about this hotel is the proximity to the Metro Station.
However when it come to cleanliness, there is room of improvement. The aircon vent in the room is filled with a thick layer of dirt. Please do arrange for servicing upon review of this feedback.
Aside the front desk staff on night shift need to be more attentive to customers' request. We do understand there maybe fewer staff on duty but please do not respond negatively. Thank you.
PIN LENA
PIN LENA, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Good
Andrew
Andrew, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Apr 2024
BIG TIP ON CHECKOUT
Good place to stay on a budget, high quality for price. Good size clean rooms. great staff. Good location . No disgusting smokers noticed as per Chinese-name hotels.
TIP. watch out. Some hotels in China don't understand the hotels.com (expedia) credit system... ask for a manager if the staff start trying to get the money off you. They must debit the booking code in expedia where your money was held in trust if you pre-paid. You may have to insist on the manager. ALLOW TIME !!
Most western hotel names understand, but I still get about 1 in 10 that doesn't. Be aware Hotels.com is owned by expedia.... this will help greatly. There is no translation name for expedia either. Stick with western-named hotels , not obvious chinese ones like "happy blossom golden sun bloom "etc etc. You are also more likely to not get stuck with problems of language.
martin
martin, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Apr 2024
Holiday inn good quality on a budget.
Good quality, but relatively budget hotel. Semi western which gives a good flavour of local, but without filthy smokers. We got a higher grade room for little more on hotels.com. Good to see the stinky smokers are finally being given the bums rush in china... at more western hotels anyway. Their pervasive stink is unbearable at very chinese hotels, so be warned. Generally a western name gets you better quality as they have a brand to protect.
martin
martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Apr 2024
Yingshi
Yingshi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2024
Chai
Chai, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2024
Son
Son, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Dec 2023
Minnie
Minnie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2023
The hotel is next to the high speed train station and 2 subway stops away from the West Lake. 20 minutes walk to the walking street shopping center.very convenient. Check in was too slow, amenities are basic. No refrigerator in room. Didn’t go for breakfast, heard is decent but limited offerings of western food. Overall very good value for the money.
Yanchao
Yanchao, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
6 Oct 2023
N Chandra
N Chandra, 12-night trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2024
Yayueh
Yayueh, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Meng
Meng, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Yat Fan Yvonne
Yat Fan Yvonne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Special thanks go to CC Zheng, who enthustically help me book a taxi to airport. Thanks CC