Hyatt Carmel Highlands

4.0 star property
Carmel resort with spa and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Carmel Highlands

Beach nearby
Front of property - evening/night
Bar (on property)
Outdoor pool, pool loungers
Fireplace

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Spa
  • Pool
  • Laundry facilities
Main amenities
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Hot tub
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cots/infant beds
  • Full-sized fridge/freezer
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is AU$549
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite (POINTLOBOS)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (HIGHLANDS)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite (California)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Townhome, 1 King Bed with Sofa bed, Ocean View

Highlights

Separate dining area
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Big Sur)

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Sunset)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
120 Highland Dr, Carmel, CA, 93923

What's nearby

  • Point Lobos State Natural Reserve - 10 min walk - 0.9 km
  • Monastery Beach - 3 min drive - 3.4 km
  • Carmel Mission Basilica - 8 min drive - 6.9 km
  • Carmel Plaza - 9 min drive - 8.7 km
  • Carmel Beach - 9 min drive - 8.0 km

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 15 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 38 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 42 min drive
  • Monterey Station - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪Crossroads BBQ - ‬6 min drive

About this property

Hyatt Carmel Highlands

When you stay at Hyatt Carmel Highlands, you'll be within a 15-minute drive of Monterey Bay and Carmel Beach. Guests can indulge in deep-tissue massages at the spa, and Pacific's Edge serves breakfast and lunch. There's an outdoor pool and a bar/lounge, and in-room conveniences include dryers and fridges. Fellow travellers love the helpful staff.

Languages

Dutch, English, Filipino, Spanish, Turkish

At a glance

Hotel size

  • 142 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 3 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Fireplace guard
  • Pool gate

What to do

  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Dryer
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Free bottled water

More

  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages and Swedish massages.

Dining

Pacific's Edge – This restaurant serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 33.15 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Faxes
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • Laundry facilities
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 35 per person

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 24 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Carmel Highlands
Carmel Highlands Hyatt
Carmel Hyatt
Carmel Hyatt Highlands
Hyatt Carmel
Hyatt Carmel Highlands Overlooking Big Sur Coast Hotel
Hyatt Highlands
Hyatt Highlands Carmel
Hyatt Highlands Hotel
Hyatt Highlands Hotel Carmel
Carmel Highland Inn
Highlands Hotel Hyatt Carmel
Hyatt Carmel Highlands Hotel Carmel
Hyatt Carmel Highlands Hotel
Hyatt Highlands Overlooking Big Sur Coast Hotel
Hyatt Carmel Highlands Overlooking Big Sur Coast Resort
Hyatt Highlands Overlooking Big Sur Coast
Hyatt Highlands Overlooking Big Sur Coast Resort
Hyatt Carmel Highlands

Frequently asked questions

Does Hyatt Carmel Highlands offer free cancellation for a full refund?
Yes, Hyatt Carmel Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Carmel Highlands?
Yes, there's an outdoor pool. The swimming pool will be unavailable from October 28 2024 to January 31 2025 (dates subject to change).
Are pets allowed at Hyatt Carmel Highlands?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Carmel Highlands?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Carmel Highlands?
Check-in start time: 4 PM; check-in end time: 3 AM. Check-out time is noon.
What is there to do at Hyatt Carmel Highlands and nearby?
Have fun with nearby activities such as cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Carmel Highlands also has an outdoor pool, a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hyatt Carmel Highlands?
Yes, there's an on-site restaurant, Pacific's Edge.
What's the area around Hyatt Carmel Highlands like?
Hyatt Carmel Highlands is a short 10-minute walk from Point Lobos State Natural Reserve and 15 minutes' walk from Point Lobos Ranch.

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved all of it!!
Sandi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous views..
Lovely, our new favorite! Gorgeous views..
Sally, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was just right
Christine, 3-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful view, unhelpful staff,not worth the pric
Amazing view but most stuff entirely unhelpful. Not worth the price. Upon check in, although already paid for, made me go get my physical drivers license although electronic version was provided. They told me the physical ID would provide information that the electronic version did not provide. Two identical copies. This was after waiting forever to check in. Then failed to tell me that there was a short little pathway to my room. Instead, we drove all the way around and had to go down countless flights of stairs to get to our room. It was then an issue to get assistance with the luggage. I had to call four times just to order breakfast. Mind you, I was attempting to order as a surprise for my husband’s birthday. Overall, very frustrating with the staff, but again, beautiful view. Definitely would not say thought that the view is worth the hassle and price.
Stephanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our first room was dirty. But they upgraded us to a suite due to the inconvenience it caused.
Irma, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kimberly, 2-night trip
Verified Hotels.com guest review

6/10 Good

Old rooms but beautiful view.
If you have any problems with walking and stairs make sure you tell staff when making reservations. Some of the rooms are not convenient to parking. We had to unload and go down 3 flights of stairs since the hotel is built into a hill. Then go park uphill and walk back down. Could be a problem for some people. Hotel rooms are old and they say fireplace but it was just a fake fireplace and looks really cheap. Restaurant was not open for dinner since we were mid week. For a hotel that looks like it would be a 4 star hotel it is more like a 3 star. The views are amazing. But if you are looking for a hotel to celebrate an Anniversary or special occassion just be aware that this hotel gives off a vibe of being old.
Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great birthday celebration with spectacular ocean views from the Pacific's Edge Restaurant and our room. Staff was friendly and helpful.
3-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth the price
Although check-in is at 4:00, our room wasn't ready until 4:15. We arrived at 3:00, so we had a drink at the bar after a long day's drive. Once checked in, we had to schlepp our luggage up multiple sets of outside steps to get to our room. Inside the room, the bathroom is small, with a small shower, but it had two sinks pretty close together. The cabinet was rather beat up and looked like it was the original cabinetry. There was only one lamp in the large living area, and a HUGE spa taking up about a quarter of the space in the room. On one day of our stay, I went to find ice, which someone from the front desk area had to go get for me. She advised they could bring it to me in the future. The next day upon our return to the hotel, we stopped by the front desk and asked them to please deliver a bucket of ice to our room. Twenty-five minutes later, I went in search of the ice. The woman who had gotten our ice the day before was surprised to learn that we had put in a request face-to-face with someone at the front desk. She hadn't gotten any message, and one of the men who had been standing there when we talked to his partner (who was no longer there) just stood there silently, not volunteering that we had in fact stopped by. The only thing good about this experience was the view from our room. However, we will NEVER stay here at this overpriced hotel again!
Karen, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Cibelly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the view! I wish we had known about the amount of stairs up to our car. That was difficult for us, especially with luggage. Such a gorgeous property- our stay overall was great.
Laurel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay was phenomenal. We just recently got engaged and this was a trip to celebrate. We also brought our young daughter and the staff were so quick to cater to our needs with her. The property is beautiful and our stay was perfect. Thank you for an incredible experience!
Kirstie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property in Carmel Highlands. A bit pricey for age but location, views, and staff overcame that objection quickly.
Brian, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff in the checkin and front desk are not informative and are not willing to help.
Oksana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Very nice hotel. Service was excellent. Views are amazing. Try to stay on the top floor as the middle and lower levels can get noisy.
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacie, 4-night trip
Verified Hotels.com guest review

6/10 Good

Out dated
Property is very out-dated. Stuck in the 70’s. Pool was out of service. If you’re older, be aware of the number steps to get around.
david, 2-night trip
Verified Hotels.com guest review

6/10 Good

Our room wasn’t ready by check-in time, and when it was we had to stand in a long line again just to get our room keys. Also, for such an expensive hotel I’d expect a cup of coffee to be complimentary, not over $6
Lisa, 1-night trip
Verified Expedia guest review

8/10 Very good

The pool is closed. This information was posted on the website. But we booked through Expedia, we were not aware of this information. When I called hotel to confirm the booking, they didn’t tell us either.
Hong, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice room and view. A lot of steps for a guy with a cane.
William, 2-night trip
Verified Expedia guest review

6/10 Good

The property had spectacular views! The dining experience was average and wasn't fully open on the days we booked our stay (wish we had known that before booking). They only open Wednesday through Sunday so all guests on Monday and Tuesday really don't get the same dinner menu which is actually why we booked our stay here. The room was not what we were expecting, but comfortable nonetheless. The pool and firepit by our room were also closed so our room's view made up for all the minor disappointments. I would stay here again, but would call before booking to make sure I am getting all the amenities we are paying for. Grateful the staff was friendly and inviting!
Rosa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hannah, 4-night trip
Verified Expedia guest review