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Hilton Guatemala City

4.5 star property
Luxury hotel in Santa Catarina Pinula with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Guatemala City

Garden
Aerial view
Terrace/patio
Breakfast, lunch and dinner served
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Free parking
  • Internet access
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business centre
  • 12 meeting rooms

Feel at home (6)

  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
The price is AU$191
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Queen Beds, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Smart TV

Room, 2 Queen Beds, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Separate bedroom
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Smart TV

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Highlights

Patio
Garden
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Smart TV

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Barceló Guatemala City

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (2617)
The price is AU$152
includes taxes & fees
12 Jan - 13 Jan 2025
Barceló Guatemala City
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About the area

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • Centro Comercial Pradera - 5 min drive
  • Oakland Mall - 6 min drive
  • Paseo Cayala - 6 min drive
  • U.S. Embassy in Guatemala - 8 min drive
  • La Aurora Zoo - 9 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 21 min drive

Restaurants

  • ‪Krispy Kreme Arkadia - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Café Barista - ‬4 min drive
  • ‪El Rincón del Loto - ‬6 min drive
  • ‪Sushi Itto - ‬3 min drive

About this property

Hilton Guatemala City

At Hilton Guatemala City, you'll be within a 10-minute drive of Paseo Cayala and La Aurora Zoo. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Las Ventanas, which serves breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 130 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 9 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • WiFi and wired internet access in public areas*
  • WiFi and wired internet access in rooms*

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 10 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

Working away

  • Business centre
  • 12 meeting rooms
  • Conference space (49729 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Piano
  • Fitness centre
  • An outdoor pool
  • Reception hall
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Egyptian cotton sheets
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Las Ventanas – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 10 per night (rates may vary)
  • WiFi is available in public areas for USD 10 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 10 per day (rates may vary)
  • Wired internet access is available in public areas for USD 10 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 15 to 20 for adults and USD 15 to 20 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 10 per day

Policies

Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City offer free cancellation for a full refund?
Yes, Hilton Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Guatemala City?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Guatemala City?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 9 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hilton Guatemala City?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Guatemala City?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Guatemala City and nearby?
Hilton Guatemala City has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hilton Guatemala City?
Yes, there's an on-site restaurant, Restaurante Las Ventanas.

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Flavio, 1-night trip
Verified Expedia guest review

2/10 Poor

I end up not staying there And I will Stay there again The pictures on the Website are deceiving
Carlos, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything is super
Marcos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very cool classic room design!
William H, 1-night trip
Verified Expedia guest review

4/10 Fair

Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.
Geraldo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio. El desayuno y el servicio del restaurante excelente
Hector R, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Julio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property.
Darnell, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera
Paola, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio como siempre
JOSE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was very friendly 😊
Karlton, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I love the tranquility of the place. The staff incredible!!
Miriam, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly and available to assist with all of our questions and needs.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property
Jill, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All good
Cocó, 1-night trip
Verified Expedia guest review

10/10 Exceptional

.
NICOLE, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Giovanni, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay.
Judith, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It will be a lot better if you guys have Smart TV
Jose, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great guest services!
Arvind, 1-night trip
Verified Expedia guest review

10/10 Exceptional

valeria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect
Blecing, 1-night trip
Verified Expedia guest review

6/10 Good

Receptionist no so kind, Executive Room. With out paper to write a note, missing picture paint, the towels to old, not for a executive Room, the carpet flooring to smelly and old.
Arnold, 2-night family trip
Verified Expedia guest review

4/10 Fair

Receptionist was professional but not particularly happy with any requests.
York, 1-night trip
Verified Expedia guest review