6/10 Good
Jan 10, 2025
Hotel needs Reno
It all started with first impression soon as I pulled up to the hotel exterior paint peeling off and chips. The front fountain not operable. It makes people feel like if they can’t take care of the outside what makes them care for the inside. There was a strong bio growth smell in the lobby and also in the room I saw two water stains from an active leak that they tried to patch over but not take care of the leak. I was in room 416. The room was spacious, but whoever is the hotel engineer the drywall patchwork is horrible And needs to go back to the basics. Room had a strong bio gross smell, which caused me and my mother to sneeze in my mother woke up sick. The pole was not operable and was closed until further notice I do applaud management in front desk for wanting to credit me Because of the inoperable amenities. Nothing bad to say with Customer Service front desk lady was very kind and courteous and so was management. Wyndham is a strong flagship, but the condition of this hotel with that flagship is falling short.
Steve
Steve, 1-night business trip
Verified Hotels.com guest review