2/10 Poor
10 Jan 2025
The lobby smells like vomit, mold in rooms
Comfort Suites should be ashamed to have their name on this hotel. It is so dirty and grimy. Fixtures are falling off walls and ceilings. There is mold in the bathroom- not just the tub but on the walls and corners of the ceiling. Black mold. The beds are old school just uncomfortable mattresses from 1994. You can feel the springs. Things are just falling apart. The hall on the second floor is hard to describe. Other than filthy it is uneven and you can feel the boards moving beneath the carpet. There is a terrible smell. The pool had cigarette butts in it (see photos). The chairs at the pool have been torn apart by mice. (See photos). There was no where to sit and watch my kids swim that wasn’t destroyed. The paint and wallpaper are peeling all over the place and water damage down the walls of the room. We actually stayed in two different rooms in one night because the first one was so gross. The second is just as bad, but add in a door handle to the room next door that just falls off and a broken lamp shade, along with a mysterious white substance all over the couch and table. I will give them credit that there was less black mold in this one (pictured). I wish I had gotten photos of the black mold in 202. That was a doozie. They also gave us no warning that they are doing heavy construction on the floor above us. At 8:00 it was still going on. After the construction was done we got to listen to loud music and grown men hanging around outside our door speak loudly.
Katie
Katie, 1-night family trip
Verified Hotels.com guest review
