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Sheraton Dallas Hotel

4.0 star property
Hotel with outdoor pool, near American Airlines Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Exterior
Breakfast and dinner served, American cuisine
Exterior
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Electric vehicle charging point
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 60 meeting rooms
  • Limo/town car service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is AU$378
includes taxes & fees
17 Jan - 18 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Blackout curtains
Sofa bed - double
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Separate bedroom
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Sofa bed - double
Blackout curtains
  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Blackout curtains
Pillow-top bed
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Dallas

Pool
Pet-friendly
Parking available
Internet access
8.4 out of 10, Very good, (1852)
The price is AU$290
includes taxes & fees
28 Dec - 29 Dec
Fairmont Dallas
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About the area

Map
400 Olive St, Dallas, TX, 75201

What's nearby

  • Majestic Theater - 4 min walk
  • Dallas World Aquarium - 15 min walk
  • Kay Bailey Hutchison Convention Center - 17 min walk
  • American Airlines Center - 2 min drive
  • Reunion Tower - 3 min drive

Getting around

  • Love Field Airport (DAL) - 17 min drive
  • Dallas-Fort Worth International Airport (DFW) - 26 min drive
  • Dallas Medical-Market Center Station - 13 min drive
  • West Irving Station - 18 min drive
  • Dallas Union Station - 22 min walk
  • Federal & Olive Tram Stop - 3 min walk
  • St Paul Station - 3 min walk
  • Federal & Harwood Tram Stop - 4 min walk

Restaurants

  • ‪Majestic Theatre - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪One Dallas Center Loun - ‬4 min walk
  • ‪DRAFT Sports Bar - ‬2 min walk

About this property

Sheraton Dallas Hotel

When you stay at Sheraton Dallas Hotel, you'll be a short five-minute drive from American Airlines Center and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Open Palette, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this eco-friendly hotel. The helpful staff and walkability get good marks from fellow travellers. The property is only a short walk to public transportation: Federal & Olive Tram Stop is 3 minutes and St Paul Station is 3 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 1840 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (up to 16 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 30.00 per night; includes in/out privileges)
    • Covered on-site valet parking (USD 45.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • Business centre
  • 60 meeting rooms
  • Conference space (230000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 1959
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Thin carpet in room

Room amenities

Be entertained

  • 50-inch plasma TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Open Palette – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go – This delicatessen serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 0.900 per cent destination fee will be charged

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 24 per person

Children & extra beds

  • Rollaway beds are available for USD 25.00 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Covered self-parking costs USD 30.00 per night with in/out privileges
  • Covered valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Does Sheraton Dallas Hotel offer free cancellation for a full refund?
Yes, Sheraton Dallas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Dallas Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Dallas Hotel?
Yes, pets are welcome, with a maximum weight of 16 kg per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Dallas Hotel?
Yes. Self-parking costs USD 30.00 per night. Valet parking costs USD 45.00 per night. Electric car charging is available.
What are the check-in and check-out times at Sheraton Dallas Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sheraton Dallas Hotel and nearby?
Sheraton Dallas Hotel has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Sheraton Dallas Hotel?
Yes, Open Palette offers American cuisine.
What's the area around Sheraton Dallas Hotel like?
Sheraton Dallas Hotel is in Downtown Dallas, a short 3-minute walk from Federal & Olive Tram Stop and 17 minutes' walk from Kay Bailey Hutchison Convention Center. Travellers recommend the hotel for its walkable location.

Sheraton Dallas Hotel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Poorly lit bathroom
Whomever designed the Executive Suites, in particular 2627, the bathroom is very poorly done. Its narrow, has abysmal lighting. No way a woman could do her makeup under the existing lighting.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great accommodation, neatly maintained.
This hotel is very clean and nicely maintained. We greatly enjoyed our stay and would recommend for sure. Great location as well and has available self parking which was a plus for us.
Fernando, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ofalyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!!
Was excellent ! Food and drink in bar was eh and for two drinks and one shared app was over 58$! Wow Ice machine was broken on our floor sadly but small things compared to our entire stay All was great
April, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property in a good location.
This is a nice property, in a great location. The rates were fair for the value. The service staff was exceptionally friendly at the front desk, and at the Club Room. Housekeeping did a very nice job, as well. The only issues were the fact that there was no ice bucket in the room, the ice machine was not in service and my request for an ice bucket with ice was confirmed with guest services, but never arrived. There was an issue with the a broken toilet, and the staff fixed it. The bar staff at the three I went to were very friendly and responsive. The food in Draft was fine.
Stanley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eddie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Stay Ever
This was one of my worst experiences I have had with a hotel. I was not able to honor my reservation because I came in to late. I then had to call hotels.com who could do nothing at 4 in the morning. I was made to rent another room in order to go to bed. They then tried to charge me for early arrival. After getting a manager Involved I got another room in a whole different tower with 1 bed. There was a mini fridge in the floor when you walked in. I had rented a city view queen. They did comp my parking and wave the early check in fee. I then had to go back and get a queen room that was still not my original and more expensive mind you.I left that afternoon as originally planned. I then had to go through over a week of submitting proof and even having to file a dispute with my bank to get my money back for the unhonored reservation.If I didn't already have another reservation with Sheraton I would not give them another dime. Which also shows their loyalty because I stay Marriot most of my stays. I also use hotels.com often this was ridiculous service.
jessica, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alanna, 2-night trip
Verified Hotels.com guest review

2/10 Poor

mario, 1-night trip
Verified Expedia guest review

6/10 Good

Property is in great location. After room change due to A/C issue unfortunately the 2nd room seems the same, it's so uncomfortable! even setting the thermostat to 67.
Jason William, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We went for a little two day getaway. Loved everything about it ! Room 10/10..the city view was awesome Food 10/10..we paid for breakfast,everything was delicious.. they also had so many other options of food for throughout the day Bar 10/10…good drinks and food Pool was nice and heated with city views ! Although we didnt get to use it 😞 The only downside was parking bc you have to pay, but its downtown so its expected. Overall it was very nice and had everything we wanted !
Perla, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Cecelia, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent staff at front desk and in restaurant. Room a little tired - could use a little TLC, cleanliness was sub-par. Not what was expected for price paid.
Stephanie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

Raul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good location but lot of noise due to heavy crowd
shanker, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 1-night trip
Verified Hotels.com guest review