The hotel is very well located - easy walking to most major venues, various restaurants, galleries, parks and lovely neighbourhoods. The major fault is the front desk service. They tend to send you in wrong directions, can be clipped to the pint if rudeness, and often just don't, seem to care that you are a customer. You feel that you are wasting their time! How bad was it? Well, I would staY there again because I no longer need their help, the location is great, and it's not too large a place, but they will not achieve 5* with such of condescendingngv opportunity
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