Portillo's Madison, Wisconsin - East Towne - 10 min walk
About this property
Best Western East Towne Suites
When you stay at Best Western East Towne Suites, you'll be within a 15-minute drive of University of Wisconsin-Madison and Kohl Center. You can take a morning swim in at the indoor pool, and the Hot tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Alliant Energy Center. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
122 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Room service (limited hours)
Working away
Business centre
Meeting room
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Arcade/games room
Hot tub
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Closed-captioned TV
Step-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 40.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison
Frequently asked questions
Is there a pool at Best Western East Towne Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western East Towne Suites?
Yes, dogs are welcome. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western East Towne Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western East Towne Suites?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Best Western East Towne Suites?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (11-min drive) is nearby.
What is there to do at Best Western East Towne Suites and nearby?
Best Western East Towne Suites has an indoor pool and 1 hot tub, as well as a fitness centre and an arcade.
What's the area around Best Western East Towne Suites like?
Best Western East Towne Suites is located a short 10-minute walk from East Towne Mall.
Best Western East Towne Suites Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Jan 2025
Very nice hostess.
Dianna
Dianna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Jan 2025
Good service, great breakfast, rooms could be cleaner and painted
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2025
Gregory
Gregory, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2025
Valerie
Valerie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Valerie
Valerie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
Raymond
Raymond, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Front desk was friendly. Breakfast should run longer.
Marianne
Marianne, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 Jan 2025
Cody
Cody, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Danny
Danny, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Dec 2024
Pool area very nice. Pool was chilly, spa tub was wonderful.
Jodi
Jodi, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Beth
Beth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
10 Nov 2024
We searched for a hotel with a pool and then got here and the pool was closed for “scheduled maintenance” on a Saturday. We asked to transfer to a different best western but they couldn’t because we booked through a third party. We had plans with family to hang out and swim.
Erin
Erin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Our check in went well. When I was looking for our room I took a staircase that smelt like old garbage but our room was clean. The hotel itself is older which could be seen all around, patchwork on walls and especially in the pool and hot tub. The pool was too cold for me and the hot tub had very few working spouts, not very inviting. We only went once and normally would have gone a couple times.
We got fresh towels for our second day, which was all we asked for and the lady was very polite.
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Good place to stay
It's a wonderful place to stay. Breakfast is very good. I will recommend this hotel. Price is also good.
Gregory
Gregory, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Duane
Duane, 1-night trip
Verified Expedia guest review
4/10 Fair
28 Oct 2024
Cynthia
Cynthia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Very well maintained property.
Hanna
Hanna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Great sire
Brett
Brett, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Emily
Emily, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
27 Oct 2024
The room was damp. The jets in the hot tub were not working,the pool was freezing, the room was more of a motel feeling. The bathroom door had a burn in it from the lights, so thats a huge safety issue. The fan/air conditioning was loud and did not work properly. And to top it out the lady at he front desk was extremely rude when we were checking out.
Shannon
Shannon, 2-night family trip
Verified Expedia guest review
6/10 Good
26 Oct 2024
Was a nice stay just some minor things.
Trevor
Trevor, 1-night family trip
Verified Expedia guest review
8/10 Very good
26 Oct 2024
The room was clean. The breakfast was good. The mattress was too soft though.