Novant Health Forsyth Medical Center - 12 min walk
Wake Forest University Baptist Medical Center - 4 min drive
Benton Convention Center - 6 min drive
Wake Forest University - 10 min drive
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive
High Point Station - 25 min drive
Restaurants
McDonald's - 6 min walk
Chipotle Mexican Grill - 9 min walk
Texas Roadhouse - 9 min walk
Golden Corral - 11 min walk
Dave & Buster's - 5 min walk
About this property
Best Western Plus Hanes Mall Hotel
When visiting Winston-Salem, Best Western Plus Hanes Mall Hotel is a great choice to consider. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
130 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible lounge
Closed-captioned TV
Visual fire alarm
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem
Frequently asked questions
Is there a pool at Best Western Plus Hanes Mall Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Hanes Mall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hanes Mall Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Plus Hanes Mall Hotel and nearby?
Best Western Plus Hanes Mall Hotel has an outdoor pool and a fitness centre.
What's the area around Best Western Plus Hanes Mall Hotel like?
Best Western Plus Hanes Mall Hotel is a short 3-minute walk from Hanes Mall and 12 minutes' walk from Novant Health Forsyth Medical Center.
Best Western Plus Hanes Mall Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Jan 2025
Greg
Greg, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Roger
Roger, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
6/10 Good
3 Jan 2025
Drywall coming off the wall. Sink was outside of the bathroom.
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
burke
burke, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Eric
Eric, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Ron
Ron, 4-night trip
Verified Hotels.com guest review
2/10 Poor
26 Nov 2024
Masoud
Masoud, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Perfect Location
The BW is located in a convenient location the within walking distance to the hospital that I have a travel contract at.
Kanzaida
Kanzaida, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Kanzaida
Kanzaida, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Repeat customer
Very comfortable; our room was clean; breakfast was hot and fresh
JaMyah
JaMyah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Very nice staff.
Visiting my college age daughter, so we stayed close to her. The hotel was across the street from the hospital but we did not hear any ambulance sirens or things like that. The parking lot was small with over flow parking on gravel. A tractor trailer took up most of the spaces.
Close to the mall and a variety of places to eat. Our room was very clean and quiet. My mother slept greatbut I thought the beds were too firm. Staff was very nice and the breakfast was also good. Would recommend.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
The hotel is in need of an overhaul. Several places in the ceiling were leaking and water puddling up on the carpet. Carpet on the rooms were ripped. We requested a room change after the first night because the facet in the shower would not shutoff. No hot water. Had to kill several bugs on the floor. This was a terrible experience. Would not recommend this hotel to anyone.
Paul
Paul, 3-night business trip
Verified Hotels.com guest review
6/10 Good
23 Oct 2024
There was very little parking in the lower area that was well lit. There was plenty of parking around back but the weeds were grown up and it did not look well maintained. We also had a problem checking in. They told us our reservation was canceled and that they did not have rooms for us when we arrived.
Jenne
Jenne, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2024
Tewayne
Tewayne, 1-night trip
Verified Expedia guest review
2/10 Poor
20 Oct 2024
the property didn't call me until 2:00 on the Oct.17,24 to tell me that they don't have HOT WATER and had HOT water for three days. They said that could not say when they would have hot water.They have been working on is for three days and still have no hot water.They said that I could go to another property and they would not charge me.But my bank told me that you tried to charge my credit card twice so they close my card.But I was told by Best western that I would not be charger.I have to wait for my new card for my bank